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-- FIND A HUMAN OPERATOR FAST TODAY ON "CALL FOR HELP".

-- Leo: HELLO. HOW ARE YOU? GOOD TO SEE YOU. WELCOME.

-- Leo: IT'S TIME FOR "CALL FOR HELP". HELP, THE SHOW WHERE YOU CALL WE ANSWER YOUR QUESTIONS, YOUR COMMENTS, THINGS YOU WANT TO KNOW ABOUT.

-- Leo: BUYING DECISIONS. THIS IS THE SHOW WHERE WE ANSWER IT ALL, WE MAKE SENSE OF TECHNOLOGY. AND I THINK IF YOU GIVE US YOU KNOW GIVE US A WEEK, TWO WEEKS, ABOUT SIX SHOWS, YOU WILL COME AWAY SAYING GOSH I REALLY DO THINK I CAN GET THIS. I DO UNDERSTAND THIS. IF YOU'VE BEEN BAFFLED BY IT BEFORE YOU'LL FEEL MUCH MORE COMFORTABLE. AND IF YOU'RE A TECHNOLOGY ENTHUSIAST I THINK YOU'LL SEE THINGS HERE, THAT HELP YOU EXPLAIN TO OTHERS WHAT'S GOING ON AND HELP YOU CHOOSE NEW TECHNOLOGY. I COULDN'T DO IT WITHOUT MY "CALL FOR HELP" HELPERS.

-- Leo: THESE ARE THE PEOPLE WHO HELP ME MAKE IT HAPPEN OF COURSE. MR. SLURPY, ANDY CYBERWALKER AND AMBER MACARTHUR.

-- Amber: I'M, I'M NERVOUS.

-- Leo: WHAT'S HE DOING?

-- Amber: I DON'T KNOW.

-- Andy: I'M TRYING TO GET THE ICE TO SETTLE DOWN CAUSE LATER WE'RE GONNA USE THIS IN A DEMO.

-- Amber: OH.

-- Leo: THIS MUST HAVE SOMETHING TO DO WITH YOUR EXPLANATION OF HOW TO BUY A LAPTOP, YOUR, MOBILE PROCESSOR.

-- Andy: THAT'S RIGHT, EXACTLY. THIS IS LOOKING AT THE BATTERY, BABY.

-- Leo: THAT'S THE JUICE?

-- Andy: THAT'S THE JUICE.

-- Leo: I GET IT. THAT'S ELECTRICITY.

-- Amber: NICE.

-- Leo: YOU DIDN'T KNOW IT WAS RED DID YOU?

-- Amber: WELL NO I DIDN'T KNOW, IT LOOKED LIKE THAT AT ALL.

-- Leo: ITS RASPBERRY FLAVOURED ACTUALLY.

-- Both: MMMMM.

-- Amber: WE SHOULDN'T TELL PEOPLE THAT.

-- Leo: AND AMBER, YEAH, AMBER'S GONNA TELL US HOW TO FIND HUMANS.

-- Amber: YES, NO, NOT EXACTLY.

-- Leo: NO?

-- Amber: YOU KNOW WHEN YOU CALL INTO YOUR PHONE COMPANY --

-- Amber: AND THEN AN OPERATOR, ANSWERS AND IT'S THE COMPUTERIZED VOICE?

-- Leo: I HATE IT WHEN THAT HAPPENS.

-- Amber: I HATE THAT. CAUSE WE HAVE SOMEONE HERE, EMILY THE OPERATOR.

-- Amber: HAVE YOU EVER HEARD HER? AND YOU HAVE TO PRESS ONE. HI, I'M EMILY, ANYWAY --

-- Leo: SHE EVEN SAYS HER NAME LIKE SHE'S A REAL PERSON?

-- Amber: IT'S VERY ANNOYING, YES. SO THIS ACTUALLY --

-- Leo: THAT'S TO MAKE YOU FEEL BETTER.

-- Amber: I, I KNOW.

-- Leo: IT DOESN'T.

-- Amber: IT DOESN'T. BUT THIS IS ACTUALLY A, A LIST OF NUMBERS AND CODES THAT YOU CAN PRESS TO BYPASS THE COMPUTER OPERATOR.

-- Leo: ALL AT ONCE, REAL FAST. CHE, CHE, CHE, CHE AND SOMEBODY SAYS --

-- Amber: YOU DON'T EVEN HAVE TO LISTEN TO THEM ANYMORE.

-- Leo: HOW DID YOU GET THIS NUMBER?

-- Amber: SO YOU CAN ACTUALLY FIND A HUMAN.

-- Leo: YOU'RE NOT SUPPOSED TO GET A HUMAN. HUMANS ARE EXPENSIVE. TALK TO THE MACHINE. ALL RIGHT, THAT'LL BE GOOD.

-- Amber: THAT'S VERY GOOD.

-- Leo: IT'S ALL THE CODES, EVERYTHING YOU NEED TO KNOW.

-- Amber: EVERYTHING, FOR MOST COMPANIES.

-- Leo: ALEX LINDSAY'S ALSO HERE. HE'S GONNA TALK ABOUT COLOUR SWAPPING? OOH, I DON'T KNOW WHAT THAT MEANS. HE'S OUR PHOTOSHOP GURU SO I'M SURE IT'LL BE SOMETHING TO DO WITH PHOTOSHOP. IS THAT RIGHT ALEX? IT'S A PHOTO --

-- Alex Lindsay: YEAH.

-- Leo: YEAH? OKAY. WE'LL FIND OUT, COLOUR SWAPPING. NO COLOURS SWAPPED HERE, THESE ARE THE REAL THING, OUR TWO VIEWERS FROM AUSTRALIA, DARREN AND MICHELLE. AREN'T THEY CUTE?

-- Andy: OH.

-- Leo: VERY NICE.

-- Amber: THAT'S A COOL PICTURE.

-- Andy: THAT'S LOVE.

-- Leo: THANK YOU FOR WATCHING AND THANK YOU FOR I HOPE IT'S LOVE, UNLESS THEIR BROTHER AND SISTER. [Both talking at once]

-- Andy: WELL BROTHER -- AND SISTER YOU KNOW.

-- Leo: THEY COULD BE FRIENDS.

-- Amber: IT COULD BE MY --

-- Leo: THEY COULD BE BEST OF FRIENDS. THEY'RE JUST, THEY JUST ARE GOOD FRIENDS.

-- Amber: GOOD FRIENDS.

-- Leo: CONTRARY TO WHAT THE TABLOIDS HAVE BEEN SAYING ABOUT THEM. [Both laugh]

-- Leo: SO THANK YOU FOR SENDING THE PICTURES. WE REALLY APPRECIATE IT. IT'S ALWAYS NICE TO HAVE THEM. WE DON'T REALLY YET HAVE A GALLERY.

-- Amber: I KNOW.

-- Leo: WE'RE SAVING THEM AND WE'LL FIGURE OUT SOMETHING.

-- Amber: WHEN WE LAUNCH OUR GALLERY IT'S GONNA BE ENORMOUS.

-- Leo: IT'S GONNA BE HUE.

-- Amber: IT'S GONNA BE WONDERFUL. [Both laugh]

-- Leo: WITH LOTS OF PICTURES. THAT'S A REALLY CUTE ONE.

-- Amber: IT'S VERY CUTE.

-- Leo: SO WHO'S OUR FIRST CALLER OF THE DAY TODAY?

-- Amber: OUR FIRST CALLER IS LUKE FROM ROME, NEW YORK.

-- Leo: HELLO LUKE!

-- Luke: HEY, LEO. HOW'S IT GOING?

-- Leo: NOT ROME, ITALY. NOT ROME, APPLE, BUT ROME, NEW YORK.

-- Luke: ROME, NEW YORK.

-- Leo: IT'S GOING VERY WELL LUKE. HOW ARE YOU?

-- Luke: OH, I'M WELL, THANKS.

-- Leo: WELCOME TO THE SHOW.

-- Luke: THANK YOU.

-- Leo: WHAT CAN I DO TO HELP YOU TODAY?

-- Luke: WELL I HAVE A QUESTION ABOUT MOUSE ACCELERATION OR --

-- Leo: HMMM.

-- Luke: OR YOU KNOW CURSOR ACCELERATION --

-- Leo: YEAH.

-- Luke: ON YOUR OS10.

-- Leo: YEAH.

-- Luke: I'VE BEEN USING WINDOWS FOR ABOUT TEN YEARS OR SO.

-- Leo: RIGHT.

-- Luke: AND I'VE GROWN VERY ACCUSTOMED TO THE WAY THE MOUSE HANDLES UNDER WINDOWS.

-- Leo: I'VE GROWN ACCUSTOMED TO ITS MOUSE YES, YES.

-- Luke: AND I GOT A POWERBOOK A FEW MONTHS AGO, I NOTICED OS10 HAS SOME SORT OF MOUSE ACCELERATION GOING ON.

-- Leo: YEAH.

-- Luke: IF I MOVE THE MOUSE SLOWLY THE CURSOR BARELY MOVES AT ALL.

-- Leo: PRECISELY.

-- Luke: AND IF I MOVE IT QUICKLY IT JUMPS ALL OVER THE PLACE.

-- Leo: YEAH, ACTUALLY WINDOWS HAS SOME MOUSE ACCELERATION TOO. IF IT DIDN'T IT, WELL, YOU CAN TURN IT OFF AND MAYBE YOU HAVE TURNED IT OFF. TO ME, THAT FEELS SLUGGISH BECAUSE IT TAKES THE SAME AMOUNT OF TIME, YOU KNOW THE SAME HOW DO WE DESCRIBE THIS? ACCELERATION IS THE BEST WAY, ONE INCH TAKES THE, THE SAME AMOUNT OF TIME TO COVER OR THE SAME AMOUNT OF SPACE ON YOUR MOUSEPAD TO COVER, WHETHER YOU'RE GOING ONE INCH OR GOING ALL THE WAY ACROSS THE SCREEN. ACCELERATION MEANS THE FARTHER YOU GO THE FASTER THE MOUSE GOES SO THAT YOU CAN MOVE ACROSS THE SCREEN WITH A LITTLE FLICK OF THE WRIST. OTHERWISE YOU KEEP, HAVING TO PICK UP THE MOUSE AND GO LIKE THAT. SO WHEN IF, IF, IF YOU WANT TO TRY IT FOLKS YOU COULD TURN IT OFF AND YOU'LL SEE IT, YOU KNOW IT FEELS KIND OF SLUGGISH. SO DO YOU TURN IT OFF COMPLETELY LUKE OR --

-- Luke: ACTUALLY I JUST CHECKED A FEW MINUTES AGO AND I DO HAVE IT TURNED ON WITH WINDOWS.

-- Leo: YEAH.

-- Luke: WITH ENHANCED POINTER PRECISION.

-- Leo: NOT AS, AH, NOT AS MUCH. WELL I MEAN YOU DON'T, THE DRIVER IN ON THE MAC MAYBE NOT HAVE AS SOPHISTICATED SETTINGS AS I MEAN I DON'T KNOW ABOUT THIS ADVANCED PRECISION, THAT KIND OF THING. UM, YOU CAN GET THIRD PARTY DRIVERS FOR MIKES ON THE MAC.

-- Leo: BUT IF YOU'RE USING THE STANDARD OS10 MOUSE DRIVER, HERE IT IS, KEYBOARD AND MOUSE SYSTEM PREFERENCE PANEL THERE ARE ONLY A COUPLE OF THINGS YOU CAN SET. NOW, WHAT YOU'RE TALKING ABOUT IS WHAT THEY CALL TRACKING SPEED. SO YOU CAN TURN THAT DOWN. NOW WATCH, IF I TURN IT UP ALL THE WAY THEN THE MOUSE REALLY JUMPS WHEN I MOVE IT ACROSS THE YOU KNOW ALL THE WAY ACROSS, IT REALLY, IT GETS FASTER AND FASTER THE FARTHER YOU MOVE IT. BUT IF I TURN IT DOWN IT IS MUCH MORE, SEE HOW MUCH SLOWER IT IS? AND WHAT THAT MEANS IS AND I DON'T LIKE THIS I HAVE TO PICK IT UP, THE MOUSE TO GET ALL THE WAY ACROSS THE SCREEN. YOU KNOW I CAN'T, IT'S CAUSE IT'S BASICALLY A ONE TO ONE CORRESPONDENCE BETWEEN THE AMOUNT OF DISTANCE YOU'RE MOVING THE MOUSE AND THE AMOUNT IT MOVES ON THE SCREEN. YOU KNOW SOMEWHERE IN BETWEEN IS PROBABLY THE BEST. IF YOU DON'T LIKE THE TRACKING OR THE ACCELERATION, TRACKING SPEED IS WHAT YOU WANT TO TURN OFF ON OS10, OKAY? AND YEAH, YOU CAN GET IT DOWN TO NOTHING. BUT I WOULD JUST SUGGEST NOT ALL THE WAY, MAYBE JUST SLOWING IT DOWN. IS, IS THAT THE ISSUES THAT YOU'RE OVERSHOOTING STUFF A LOT?

-- Luke: UM, ITS, ITS OVERSHOOTING STUFF AND IT'S ACTUALLY WHEN I KIND OF HOME IN ON SOMETHING --

-- Luke: I START MOVE, MOVING THE MOUSE SLOWER AND THEN THE CURSOR IS JUST CREEPING ALONG AND IT'S ALMOST GOING TOO SLOW FOR ME.

-- Leo: RIGHT. WELL, IT'S NEVER GONNA BE EXACTLY THE SAME AS WINDOWS. THE TRUTH IS APPLE'S HAD, MACS HAD MICE LONG BEFORE WINDOWS DID. AND THE, AND THE ORIGINAL MOUSE ON, ON, ON WINDOWS WAS AWFUL. I MEAN IT WAS, IT DIDN'T EVEN FEEL LIKE IT WAS CONNECTED TO THE MOUSE IN YOUR HAND. YOU'D MOVE THE MOUSE AND THEN THE POINTER WOULD KIND OF MOVE, AND, AND THEY REALLY HAVE IMPROVED IT QUITE A BIT. AND NOW THERE ARE A WIDE VARIETY OF DRIVERS IN WINDOWS AND THERE'S A LOT OF ADDITIONAL FEATURES, WHICH ARE NOT NECESSARILY, DUPLICATED ON THE MAC. SO UM, I, I'M NOT GONNA PROMISE YOU, YOU CAN GET THE SAME, EXACT EXPERIENCE YOU GET IN WINDOWS BUT THAT PARTICULAR FEATURE IS TRACKING SPEED RIGHT THERE. HAVE YOU PLAYED WITH THAT AT ALL?

-- Luke: YEAH, I DID A LITTLE BIT AND UM, ACTUALLY CHECKED OUT A THIRD PARTY PROGRAM CALLED MOUSEZOOM --

-- Leo: YES.

-- Luke: AND THAT LETS YOU SPEED UP THE TRACKING SPEED EVEN HIGHER THEN -- [Both talking at once]

-- Leo: BUT IS THAT WHAT YOU WANTED?

-- Luke: UM, IT'S --

-- Leo: YOU WANT MORE?

-- Luke: IT'S NOT REALLY THE SPEED IT'S JUST THE, THE THING THAT GETS ME IS WHEN I MOVE THE MOUSE SLOWLY THE CURSOR'S MOVING --

-- Leo: RIGHT, RIGHT.

-- Luke: ABNORMALLY SLOW --

-- Leo: RIGHT, RIGHT.

-- Luke: COMPARED TO WINDOWS.

-- Leo: WELL, THIS IS ONE OF A LOT OF DIFFERENT YOU KNOW KIND OF THIRD PARTY PREFERENCE PANES. THIS ONE IS ACTUALLY A FREE ONE THAT SOMEBODY HAS WRITTEN TO, PROBABLY BECAUSE HE'S SOMEBODY LIKE YOU HAS JUST BEEN BUGGED BY ALL OF THIS. SO, MOUSEZOOM AND IT'S, IT'S ON --

-- Leo: IT, B. HINES I GUESS WROTE IT. SO I MEAN THERE YOU GO. THERE'S, THERE'S, THERE'S CERTAINLY ONE, ONE WAY TO CHANGE THAT IS TO USE A THIRD PARTY PROGRAM. UM, I YOU KNOW, IT'S FUNNY, IT NEVER BUGGED ME. DOES IT BUG YOU ANDY? YOU WENT, YOU MOVED FROM WINDOWS TO AH MAC.

-- Andy: NO, THE SAME, EXPERIENCE. I HAD EXACTLY THE SAME EXPERIENCE. MY ONLY ISSUE WAS THE HARDWARE AND I CHUCKED THAT IN THE MAC MOUSE -- [Both talking at once]

-- Leo: WELL, HE DIDN'T LIKE THE MAC MOUSE.

-- Andy: NO, BUT I MEAN YOU KNOW THE EXPERIENCE IS ALMOST IDENTICAL AS FAR AS I CAN TELL.

-- Leo: IT FEELS PRETTY MUCH THE SAME TO ME. YEAH, I THINK IN A WAY THAT AH, PCS HAVE TRIED TO COPY MACINTOSHES. SO LET ME, LET ME JUST COPY THIS MOUSEZOOM OVER. NOW I'M INTRIGUED. I WANT TO, I WANT TO PLAY WITH THIS. SO IT'S A SYSTEM PREFERNCE PANE. SO WHAT WE DO IS WE COPY IT TO THE LIBRARY PREFERENCE PANES FOLDER, LET ME SCROLL DOWN. COME ON, THERE WE GO. AND IT WILL SHOW UP THERE WE GO, IN MY SYSTEM PREFERENCE PANES, NOW IF I SHOW ALL.

-- Leo: MAYBE I HAVE TO CLOSE IT AND REOPEN, LET'S TRY THAT. CANADA NOW I WANT TO, NOW I WANT TO PLAY WITH IT. YEAH, THERE IT IS, MOUSEZOOM. SO MOVE THE SLIDER TO ZOOM YOUR MOUSE. WINDOWS SLOW -- [Laughs]

-- Leo: THAT'S, THAT'S THE SLOWEST ONE, IS WINDOWS SLOW. NOT VERY FAST, OKAY, FAST, NICE AND FAST, EXTREMELY FAST, UBER FAST, WILD FAST, RIDICULOUSLY FAST, G6 FAST, OS10 CRAZY FAST. WHICH ONE DO YOU USE?

-- Luke: UM, WELL -- AROUND -- [Both talking at once]

-- Leo: WHOA, LOOK AT THAT!

-- Luke: NICE AND FAST.

-- Leo: I CAN'T CONTROL IT WHEN IT'S OS10 CRAZY FAST. LET ME SLOW IT, LET ME SLOW IT DOWN A LITTLE BIT. SO THAT'S INTERESTING. SO APPLE STOPS AT 1.7. THIS ONE LETS YOU GO ALL THE WAY UP TO TEN, BUT NOT ELEVEN. WELL, YOU, YOU KNOW WHAT? YOU'VE GIVEN US A GOOD TIP. I DON'T KNOW OF ANYTHING ELSE BESIDES GETTING ONE OF THESE THIRD, PARTY DRIVERS. BUT IF YOU'VE FOUND A WAY THAT WORKS FOR YOU THAT'S GOOD. THAT'S GOOD.

-- Leo: HEY I THANK YOU FOR THE CALL.

-- Luke: THANK YOU LEO.

-- Leo: I APPRECIATE IT. SO MOUSEZOOM, WE'LL ADD THAT TO THE SHOWNOTES, KIND OF COOL. FRANKLY I'VE BEEN HAPPY, I HAVEN'T FELT THE NEED FOR IT. BUT IF YOU, YOU KNOW WHAT REALLY IS USEFUL? IF YOU HAVE A 30-INCH SCREEN.

-- Andy: HMM.

-- Leo: AND YOU REALLY HAVE A LOT OF REAL ESTATE YOU WILL WANT TO GET IT FASTER, CAUSE THE WHOLE POINT OF ACCELERATION IS THE MORE YOU MOVE IT THE FASTER IT GOES SO THAT YOU CAN GET ACROSS THE SCREEN WITHOUT MOVING, YOU KNOW IF YOU HAVE A 30-INCH SCREEN AND YOU HAVE ONE TO ONE, YOU'D HAVE TO PICK UP THE MOUSE AND MOVE IT LIKE ALL THE WAY ACROSS THE TABLE JUST TO GET IT ACROSS THE SCREEN. COMING UP AFTER THE BREAK, WE'RE GONNA LEARN HOW TO AOVID THAT GRAINY LOOK IN YOUR PHOTOS.

-- Leo: AH, NOW WE'RE TALKING. COLOUR SWAPPING FROM PIXEL PUSHER ALEX LINDSAY WHEN WE CONTINUE. STAY RIGHT HERE.

-- Leo: WELCOME BACK TO "CALL FOR HELP". I'M LEO LAPORTE. WE LOVE IT WHEN ALEX LINDSAY COMES TO TOWN, AND HE'S OUR PIXEL PUSHER. THE CHIEF BOTTLE WASHER AT PIXEL CORPS, ACTUALLY THE MAN WHO'S REALLY PUT TOGETHER A GREAT TEAM OF PEOPLE WHO ARE LEARNING HOW TO USE 2-D AND 3-D AND PHOTOSHOP AND ALL THESE GREAT TOOLS. ALEX MANY YEARS HAS WORKED IN THE FILM INDUSTRY AND, AND KNOWS ALL OF THIS STUFF. HE'S GONNA GIVE US A LITTLE PHOTOSHOP TIP ON HOW TO IMPROVE PICTURES WHEN THEY'RE JUST A LITTLE GRAINY.

-- Alex Lindsay: THIS IS PART OF IT AND THEN I'LL ALSO TALK A LITTLE BIT ABOUT COLOUR CORRECTING.

-- Leo: OKAY.

-- Alex Lindsay: SO ONE OF THE PROBLEMS WHEN YOU GET INTO, I, I HATE FLASHES. SO YOU KNOW WHEN YOU TAKE A PHOTO I HATE THAT LOOK THAT FLASH HAS.

-- Leo: IT'S TOO BRIGHT.

-- Alex Lindsay: IT ALWAYS LOOKS ALL, FLAT.

-- Leo: TOO BRIGHT.

-- Alex Lindsay: YOU KNOW BECAUSE OUR LITTLE CAMERAS, THE FLASH IS RIGHT NEXT TO US.

-- Leo: YEAH.

-- Alex Lindsay: AND SO, SO I TEND TO TURN, WHAT I TEND TO DO IS I ALWAYS WANT TO SHOOT WITHOUT THE FLASH.

-- Leo: RIGHT.

-- Alex Lindsay: AND AH, TO DO THAT --

-- Leo: BUT --

-- Alex Lindsay: YOU USUALLY HAVE TO TURN THE ISO, YOU KNOW WHAT WAS THE EQUIVALENT OF LIKE YOUR ASA ON A REGULAR FILM CAMERA UP.

-- Leo: YEAH. THEY, THEY CALL IT THE FILM SPEED, HOW SENSITIVE IT IS TO LIGHT.

-- Alex Lindsay: EXACTLY WITH THE --

-- Leo: BUT YOU CAN DO THAT WITH A DIGITAL CAMERA EVEN -- [Both talking at once]

-- Alex Lindsay: SOME GO UP TO 400.

-- Leo: SOME ARE MORE SENSITIVE.

-- Alex Lindsay: SOME GO TO 800, MINE GOES TO 1,600.

-- Leo: RIGHT.

-- Alex Lindsay: AND UM, BUT THE PROBLEM WITH THAT IS WHEN YOU START PUSHING THAT UP THINGS START TO GET GRAINY.

-- Leo: ISN'T THAT FUNNY? CAUSE THAT'S WHAT HAPPENS IN FILM TOO. WHY ISN'T IT THE SAME THING IN DIGITAL?

-- Alex Lindsay: BECAUSE IT'S NOT, IT'S NOT, IT'S A REALLY FAST CHARGE FOR THE CCD.

-- Leo: OKAY.

-- Alex Lindsay: YOU KNOW SO IT JUST IS NOT AS ACCURATE.

-- Leo: IT'S NOT GETTING ENOUGH INFORMATION.

-- Alex Lindsay: RIGHT.

-- Leo: AND WHAT IT DOESN'T GET, IT JUST KIND OF FILLS IN WITH NOISE. [Both talking at once]

-- Alex Lindsay: IT DOES THE BEST IT CAN.

-- Leo: YEAH.

-- Alex Lindsay: AND SO WHAT YOU END UP WITH IS THIS, THIS GRAINIER IMAGE.

-- Leo: BUT WHEN YOU TAKE PICTURES OF KIDS AT BIRTHDAY PARTIES OR ENVIRONMENTS WHERE YOU DON'T WANT TO HAVE A FLASH OR YOU'RE JUST STARTING TO LOOK LIKE, YOU'RE GONNA GET GRAIN.

-- Alex Lindsay: AND, AND THE OTHER THING THAT HAPPENS A LOT OF TIMES IS WHEN YOU'RE LOOKING AT IF YOU LOOK AT THIS, THIS IMAGE HERE -- [Both talking at once]

-- Leo: IS THIS YOUR DAUGHTER?

-- Alex Lindsay: THIS IS MY SON.

-- Leo: YOUR SON, I'M SORRY, OH, OKAY, NOW I SEE IT. [Both talking at once]

-- Alex Lindsay: THIS IS FUN, GO AHEAD! JUST GO AWAY.

-- Leo: I HOPE HE'S NOT WATCHING.

-- Alex Lindsay: YEAH. [Both laugh]

-- Alex Lindsay: UM, SO THE --

-- Leo: IT LOOKS FINE FROM A DISTANCE.

-- Alex Lindsay: IT LOOKS FINE. BUT WHEN YOU START TO GET IN HERE, YOU CAN START SEEING SOME OF THIS GRAIN THAT'S BEING ADDED. NOW WHAT REALLY HAPPENS IS WHEN YOU START DOING THESE HEAVY ADJUSTMENTS, SO IF I START BRINGING THIS UP YOU CAN SEE WHERE ALL THIS GRAIN --

-- Leo: OH, LOOK, IT'S REALLY SPOTTY THERE, YEAH.

-- Alex Lindsay: YOU KNOW AND, AND SO ALL THIS GRAIN IS SOMETHING THAT IS, YOU CAN'T GET RID OF ALL OF IT. BUT YOU SEE THIS COLOUR SPECKLING GOING ON?

-- Leo: MMM-HMM.

-- Alex Lindsay: THAT'S, THAT'S THE COLOUR CHANNELS. NOW YOUR CAMERA OFTEN TIMES DOESN'T CAPTURE THINGS, IT PROCESSES IT IN DIFFERENT WAYS. AND PHOTOSHOP ACTUALLY PROCESSES THINGS BASED ON THE LIGHTNESS AND THEN THE COLOUR. AND SO UM, SO LET ME SHOW YOU, WHAT, WHAT I MEAN.

-- Leo: SO, OKAY.

-- Alex Lindsay: WE THINK OF EVERYTHING AS RGB.

-- Leo: YEAH, RED, GREEN AND BLUE.

-- Alex Lindsay: OKAY?

-- Leo: YEAH.

-- Alex Lindsay: BUT THERE'S ACTUALLY ANOTHER IF YOU GO INTO THE MODE UNDER IMAGE, YOU'RE GONNA SEE A LAB COLOUR.

-- Leo: OKAY.

-- Alex Lindsay: OKAY, NOW IN VIDEO WE CALL THIS YUV. IN, IN PHOTOSHOP ITS LAB, AND THIS IS ACTUALLY THE INTERNAL COLOUR SPACE FOR PHOTOSHOP.

-- Leo: SO THIS IS WHAT ITS ACTUALLY WORKING IN?

-- Alex Lindsay: YEAH.

-- Leo: NOT, NOT RED, GREEN, BLUE.

-- Alex Lindsay: RIGHT, AND SO, AND SO --

-- Leo: WHAT IS YUV?

-- Alex Lindsay: YUV --

-- Leo: CHROMANA, CHROMENA, LUMIMANCE --

-- Alex Lindsay: THE LUMA, THE LUMA IS THE Y.

-- Leo: RIGHT.

-- Alex Lindsay: AND THEN UV ARE THE, ARE THE TWO DIFFERENT COMPENENTS OF THE CHROMANENCE.

-- Leo: OKAY.

-- Alex Lindsay: NOW THAT'S IN TV, YOU, YOU MIGHT HEAR YUV.

-- Leo: RIGHT.

-- Alex Lindsay: FOR THIS ITS LAB AND WHAT HAPPENS IS IF YOU LOOK AT THIS, IF YOU LOOK AT THIS, THIS IS THE -- [Both talking at once]

-- Leo: OH, THAT IS LUMINANCE AND A.B. OF CHROMA.

-- Alex Lindsay: EXACTLY.

-- Leo: OH I GET IT.

-- Alex Lindsay: SO WHAT I HAVE IS THIS IS ALL MY LUMINANCE. NOW WHAT'S INTERESTING --

-- Leo: THAT'S JUST BRIGHTNESS, PURE BRIGHTNESS.

-- Alex Lindsay: THAT'S JUST THE BRIGHTNESS.

-- Leo: DARK AND LIGHT.

-- Alex Lindsay: AND YOU'LL NOTICE IT'S A LOT LESS GRAINY.

-- Leo: THERE'S NO GRAIN, YEAH.

-- Alex Lindsay: THERE'S NO GRAIN HERE. UM NOW THERE WILL BE STILL SOME GRAIN LEFT BUT LOOK WHAT, IF WE LOOK AT THE, THIS IS THE TWO CHROMA, AND IT'S KIND OF HARD. BUT LET ME, LET ME ZOOM IN JUST A LITTLE MORE AND YOU CAN SEE THERE'S --

-- Leo: THERE'S GRAIN IN THAT.

-- Alex Lindsay: YOU CAN SEE THERE'S GRAIN AND SO YOU CAN SEE THE GRAIN HERE, YOU CAN SEE THE GRAIN THERE.

-- Leo: YEAH.

-- Alex Lindsay: AND WHEN YOU GO HERE THOUGH IT LOOKS A LOT SMOOTHER.

-- Leo: IT'S MUCH MORE CONTINUOUS.

-- Alex Lindsay: SO NOW IN THE RGB CHANNELS YOU CAN'T ACTUALLY YOU KNOW GET TO THAT.

-- Leo: YOU DON'T SEE THAT.

-- Alex Lindsay: YOU, YOU CAN'T, WELL THERE'S NO WAY TO ADJUST THEM SEPARATELY.

-- Leo: RIGHT.

-- Alex Lindsay: BUT NOW THAT WE HAVE THEM SEPARATE IN CHANNELS WE CAN DO INDIVIDUAL ADJUSTMENTS. AND THERE'S ANOTHER LIKE THING THAT'S KIND OF INTERESTING ABOUT IMAGES, ABOUT OUR EYES, IS WHEN WE THINK ABOUT SOMETHING BEING SHARP WE ACTUALLY ARE MOSTLY PAYING ATTENTION TO THE LUMA INFORMATION, TO THE BLACK AND WHITE INFORMATION.

-- Leo: IT'S ALMOST CONTRAST THEN.

-- Alex Lindsay: THE CONTRAST.

-- Leo: OH.

-- Alex Lindsay: THAT'S ALL WE CARE ABOUT. IN FACT OUR VIDEO CAMERAS TAKE ADVANTAGE OF THAT. YOUR VIDEO CAMERA, THESE, THESE CAMERAS HERE, 422 AND OUR VIDEO CAMERA IS 411, LIKE THE ONE YOU BUY AT HOME. 411 MEANS THE COLOUR IS LITERALLY ONE QUARTER THE RESOLUTION OF THE ENTIRE IMAGE.

-- Leo: MOST OF THE, MOST OF THE EFFORT'S PUT INTO THE LUMINANCE.

-- Alex Lindsay: SO BASICALLY THE LUMINANCE IS A BIG IMAGE THAT FITS YOUR SCREEN.

-- Leo: RIGHT.

-- Alex Lindsay: AND THE COLOUR CHANNELS ARE REALLY, REALLY SMALL --

-- Leo: RIGHT.

-- Alex Lindsay: AND RIGHT AT THE VERY END THEY STRETCH THEM BACK UP. AND, AND THEY'RE REALLY YOU KNOW AND IT'S A REALLY LOW RESOLUTION BUT YOU DON'T NOTICE.

-- Leo: RIGHT.

-- Alex Lindsay: EVERYTHING LOOKS SHARP. WELL, WATCH, WATCH WHAT HAPPENS HERE. WE'LL TAKE THIS AND WE WILL I'M GONNA GO INTO BLUR AND I'M GONNA DO A GAUSSIAN BLUR.

-- Leo: SO WE'RE IN ONE OF THE -- NOW. [Both talking at once]

-- Alex Lindsay: ACTUALLY LET ME, LET ME COPY THIS CHANNEL REAL QUICK --

-- Leo: OKAY.

-- Alex Lindsay: SO WE CAN COMPARE IT BACK AND FORTH.

-- Leo: SO YOU CAN GO BACK AND FORTH IN THE CHANNEL IN BETWEEN RGB AND -- [Both talking at once]

-- Leo: YOU'RE MODIFYING THE IMAGE WITH THE LAB.

-- Alex Lindsay: EXACTLY. CMYK IS A WHOLE DIFFERENT SPACE.

-- Leo: OKAY.

-- Alex Lindsay: BUT, BUT WITH THE LAB YOU, YOU JUST DROP BACK AND FORTH.

-- Leo: IT'S JUST, CAUSE IT'S THE INTERNAL REPRESENTATION -- [Both talking at once]

-- Alex Lindsay: EXACTLY.

-- Leo: THAT'S RIGHT.

-- Alex Lindsay: SO IF WE GO INTO GAUSSIAN BLUR, OKAY NOW I'M BLURRING THAT OUT AND THAT LOOKS PRETTY --

-- Leo: YOU'RE GONNA BLUR THE, THE A-CHANNEL?

-- Alex Lindsay: I'M BLURRING, BLURRING THE A-CHANNEL. AND YOU KNOW WHAT I'M GONNA DO? THE SAME THING. SO, HERE'S THE, HERE'S THE B- CHANNEL.

-- Leo: DO YOU HAVE TO DO EXACTLY THE SAME AMOUNT?

-- Alex Lindsay: IT DOESN'T, IT DOESN'T MATTER.

-- Leo: OKAY.

-- Alex Lindsay: BUT I'M BLURRING IT. SO NOW --

-- Leo: THAT'S HELPING WITH THE GRAIN.

-- Alex Lindsay: IT, IT HELPS WITH THE GRAIN BUT YOU THINK IT WOULD MAKE IT SOFTER.

-- Leo: YEAH, CAUSE WE'RE TAKING AWAY SOME INFORMATION.

-- Alex Lindsay: EXACTLY, BUT - -

-- Leo: NO, LOOK AT THAT.

-- Alex Lindsay: YOU KNOW AND, AND IF WE, YOU KNOW THE, THE THING IS -- [Both talking at once]

-- Leo: TAKING ADVANTAGE OF THE FACT THAT CHROMA IS NOT AS IMPORTANT AS THE --

-- Alex Lindsay: WE DON'T CARE. WE DON'T SEE IT. SO, SO THE THING IS THAT SO A LOT OF THE SPECKLING THAT YOU GET AND IF WE TURN, IF WE LOOK AT THIS AND IT'S, IT'S KIND OF HARD TO SEE ON THIS SCREEN. NO, YOU CAN SEE IT. SEE SO THAT'S WHAT IT WAS BEFORE.

-- Leo: YEAH.

-- Alex Lindsay: YOU CAN SEE ALL THE AND THERE IT IS AFTER.

-- Leo: LOOK AT THAT, IT MAKES, LOOK OVER TO THE LEFT OF THE, OF THE SOLID RED.

-- Alex Lindsay: YEAH, THE, YEAH.

-- Leo: IT MAKES A BIG DIFFERENCE, THE WALL, THERE.

-- Alex Lindsay: IF YOU LOOK AT, IF YOU LOOK AT ESPECIALLY IN THE DARKER AREA CAUSE THAT'S WHERE THE GRAIN'S REALLY GONNA SHOW UP THERE IT IS BEFORE.

-- Leo: MORE INFORMATION, BUT GRAINIER.

-- Alex Lindsay: RIGHT.

-- Leo: AND SO BY, YOU ARE TAKING SOME INFORMATION OUT BUT NOT ENOUGH --

-- Alex Lindsay: VERY LITTLE.

-- Leo: TO MAKE A --

-- Alex Lindsay: I MEAN CAUSE, CAUSE REALLY ALL THE INFORMATION THAT YOU'RE REALLY THINKING ABOUT AS RESOLUTION IS, IS REALLY THE BLACK AND WHITE INFORMATION. SO WHAT YOU REALLY THINK IS DETAIL, THERE THAT YOU'RE MISSING IS ACTUALLY JUST I MEAN MOST OF THAT IS LITERALLY JUST MORE GRAIN.

-- Leo: WOW.

-- Alex Lindsay: YOU KNOW SO NOW ONCE WE'VE, ONCE WE'VE DONE THAT, WE CAN YOU KNOW THIS, THIS KIND OF ALLOWS US TO THEN GO INTO SOMETHING LIKE CURVES. YOU KNOW AND WE CAN, LET ME ACTUALLY, WE CAN CONVERT IT BACK TO RGB.

-- Leo: AGAIN, THAT'S NOT REALLY CONVERTING --

-- Alex Lindsay: RIGHT.

-- Leo: IT'S JUST HOW WE LOOK AT IT.

-- Alex Lindsay: AND I'M GONNA OPEN UP THESE CURVES --

-- Leo: AND IT SORT OF FIXES, PRESERVES BY GOING BACK THERE. ALL RIGHT.

-- Alex Lindsay: AND WITH THIS I CAN NOW GO INTO SPECIFIC CHANNELS FOR INSTANCE, AND LET'S SAY WE, WE WERE TALKING ABOUT CURVES EARLIER ON ANOTHER EPISODE. AND IF YOU LOOK AT THIS, I'M LOOKING AT THESE LEVELS, THESE LEVELS ARE PART OF THE HISTOGRAM.

-- Leo: RIGHT.

-- Alex Lindsay: IN, IN CS OR CS2. SO I CAN ACTUALLY LOOK AT THE HISTOGRAM AND START MAKING ADJUSTMENTS AND YOU KNOW CLEANING THIS ALL UP WITH CURVES.

-- Leo: WHAT ARE YOU TRYING TO GET AT?

-- Alex Lindsay: WHAT I'M TRYING TO DO, IS REMOVE SOME OF THE RED -- [Both talking at once]

-- Leo: OR YOU'RE LOOKING FOR - -

-- Alex Lindsay: TRYING TO GET IT MORE, BLACK.

-- Leo: RIGHT.

-- Alex Lindsay: AND IT'S TRYING TO MAKE IT MORE NEUTRAL --

-- Leo: OKAY.

-- Alex Lindsay: THEN WHAT IT WAS BEFORE.

-- Leo: OKAY.

-- Alex Lindsay: SO WHAT I'M LOOKING AT LIKE FOR INSTANCE IF WE GO BACK HERE, LET ME RESET IT, IF I GO BACK HERE --

-- Leo: THAT'S KIND OF GREEN RIGHT NOW.

-- Alex Lindsay: RIGHT NOW IT'S KIND OF GREEN, IT'S A LITTLE RED. YOU KNOW YOU SEE THAT KIND OF GLOWING RED.

-- Leo: YEAH, THAT, YEAH.

-- Alex Lindsay: IF I PULL THIS DOWN, YOU'LL SEE AS I'M PULLING RED OUT -- [Both talking at once]

-- Leo: OH -- YEAH.

-- Alex Lindsay: IT STARTS TO LOOK A LITTLE BIT MORE NORMAL. IF I GO INTO THE BLUE, WHICH IS REALLY IF I, IF I LOOK OVER HERE I CAN SEE THAT THERE'S ALMOST NO BLUE INFORMATION.

-- Leo: NOTHING.

-- Alex Lindsay: SO WHAT I'M GONNA DO IS I'M JUST GONNA GRAB THIS AND MOVE IT LIKE THAT AND NOW ITS, ITS SPREAD THAT, THAT INFORMATION OUT --

-- Leo: OH, THAT'S COOL.

-- Alex Lindsay: A LITTLE BIT.

-- Leo: AND IT COOLED IT OFF A LITTLE BIT.

-- Alex Lindsay: AND IT COOLED IT OFF A LITTLE BIT. IT MAKES IT LOOK A LITTLE BIT MORE, YOU KNOW NOW WE'RE GETTING SOMETHING THAT LOOKS A LITTLE BIT MORE NATURAL.

-- Leo: SO YOU'RE FIXING UP THIS PICTURE IN TWO WAYS. YOU'RE ELIMINATING GRAIN BY SWITCHING TO LAB INSTEAD OF RGB.

-- Alex Lindsay: RIGHT.

-- Leo: AND BLURRING USING A GAUSSIAN BLUR ON THE A-B CHANNELS.

-- Alex Lindsay: RIGHT. AND THEN, AND THEN WHEN I MAKE THESE CORRECTIONS THEY DON'T START BRINGING OUT MORE AND MORE GRAIN.

-- Leo: OTHERWISE YOU'D SEE A LOT OF GRAIN -- [Both talking at once]

-- Alex Lindsay: IF I, IF I STARTED MAKING THAT, THAT CURVES ADJUSTMENT, THIS IS ALL A PRECURSOR TO DOING MY COLOUR CORRECTION.

-- Leo: RIGHT.

-- Alex Lindsay: BECAUSE IF I DO THE CURVES ADJUSTMENT UM BEFORE --

-- Leo: WITHOUT FIXING THE GRAIN.

-- Alex Lindsay: THEN YOU KNOW, YOU, YOU AND YOU CAN EVEN THE OTHER THING YOU CAN DO IS YOU CAN ACTUALLY I COULD BLUR THE COLOUR CHANNELS AND SHARPEN THE LUMA CHANNEL, YOU KNOW SO THAT, SO THAT I CAN MAKE IT -- [Both talking at once]

-- Alex Lindsay: MAKE IT ACTUALLY LOOK SHARPER AFTER HAVING BLURRED.

-- Leo: ISN'T IT AMAZING? IT REALLY IS HELPFUL TO KNOW WHAT'S THE UNDERLYING REPRESENTATION AND THINGS LIKE THE HUMAN EYE DOESN'T REALLY SEE IN CHROMA.

-- Alex Lindsay: AND REALLY LIKE THESE COLOUR SPACES THE THING TO THINK ABOUT IS YOU'RE TAKING, YOU, YOU REALLY HAVE A BOX THAT HOLDS ALL THE COLOUR AND YOU'RE SIMPLY LOOKING AT IN A DIFFERENT DIRECTION.

-- Leo: HMM.

-- Alex Lindsay: YOU KNOW RGB IS LOOKING AT IT LIKE THIS.

-- Leo: RIGHT.

-- Alex Lindsay: YUV IS YOU'RE KIND OF LIKE LOOKING DOWN THIS --

-- Leo: RIGHT, RIGHT, SAME INFORMATION --

-- Alex Lindsay: OR LAB, IT'S THE SAME INFORMATION -- [Both talking at once]

-- Leo: YOU'RE JUST MEASURING THE NUMBER OF SCALES.

-- Alex Lindsay: I'M JUST GRABBING, BUT NOW I HAVE DIFFERENT WAYS I CAN GRAB ONTO IT.

-- Leo: THAT MAKES SENSE, VERY COOL, AND A VERY USEFUL TIP. I HOPE YOU FOLLOWED THAT. IF YOU DIDN'T, DON'T WORRY WE HAVE IT ALL ON CALLFORHELPTV.COM.

-- Leo: ALEX LINDSAY, LINDSAY IS THE, THE GENERAL, THE MAN IN CHARGE OF THE MULTIMEDIA TROOPS AT PIXEL CORPS, TEN-HUT .COM. IF YOU NEED MORE HELP WITH COLOUR SWAPPING, GRAIN, CHROMA, LUMINANCE, ALL THAT STUFF, THE SHOWNOTES AT CALLFORHELPTV.COM HAVE IT ALL WRITTEN OUT. SPEAKING OF COLOUR SWAPPING, YOU DO NOT NEED TO CHANGE THE CHANNEL. BUT YOU MIGHT WANT TO CHANGE HATS RIGHT NOW CAUSE IT'S TIME TO PUT ON THE THINKING CAP FOR OUR DAILY QUIZ QUESTION. WHAT IS THE NAME OF THAT NEW WALKING ROBOT HAS? HAVE YOU SEEN THAT? IT'S NAMED AFTER A SCIENCE FICTION AUTHOR. IS IT --

-- Leo: GET TO THE WEBSITE, GIVE US THE ANSWER. WE'LL TALK ABOUT WHEN "CALL FOR HELP" CONTINUES.

-- Amber: WELCOME BACK TO "CALL FOR HELP". TIME FOR OUR MAC TIP OF THE DAY. HERE'S HOW YOU CAN ADD GOOGLE MAPS TO YOUR ADDRESS BOOK. ALL YOU HAVE TO DO IS GO TO BRIAN TOTH'S WEBSITE AND DOWN THE FREE PLUGIN AND ONCE YOU DO THAT AND YOU OPEN UP AN ADDRESS IN YOUR ADDRESS BOOK ON YOUR MAP, THEN YOU JUST RIGHT CLICK AND YOU'LL HAVE AN OPTION TO SEARCH IN GOOGLE MAPS. THERE WE GO AND THAT'S IT.

-- Leo: IT'S A NICE FEATURE.

-- Amber: IT IS VERY COOL. THAT'S A GREAT TIP.

-- Leo: YEAH.

-- Amber: AND NOW WE HAVE CHUCK ON THE LINE FROM KAHNAWAKE MOHAWK TERRITORY QUEBEC.

-- Leo: HELLO CHUCK. HOW ARE YOU?

-- Chuck: I'M QUITE FINE. HOW ARE YOU FOLKS TODAY?

-- Leo: WE'RE GREAT.

-- Chuck: TERRIFIC.

-- Leo: SO TELL ME A LITTLE BIT ABOUT THE KAHNAWAKE MOHAWK TERRITORY.

-- Chuck: OH WE'RE LOCATED ABOUT 50 MINUTES SOUTHWEST OF MONTREAL, AND IT'S A COMMUNITY OF ABOUT 8,000 PEOPLE HERE ON MOHAWK, WE'VE GOT A TERRITORY.

-- Leo: HOW WONDERFUL.

-- Chuck: AND WE'VE BEEN SETTLED IN THIS AREA SINCE ABOUT 1667.

-- Leo: A LONG TIME.

-- Chuck: YEAH, WE'RE, WE'RE A LONG TIME.

-- Leo: AND, AND WHAT DO YOU DO THERE?

-- Chuck: I'M ACTUALLY AN AUDIO ENGINEER. I PRODUCE EDUCATIONAL MATERIALS FOR THE MOHAWK LANGUAGE.

-- Leo: HOW COOL. DO YOU SPEAK THE MOHAWK LANGUAGE?

-- Chuck: AH -- [Speaks Mohawk]

-- Chuck: A BIT, I'M FUNCTIONAL.

-- Leo: WOW.

-- Chuck: BUT I'M NOT AN EXPERT.

-- Leo: IS IT MOSTLY THE OLD- TIMERS NOW OR DO YOUNG PEOPLE STILL LEARN THE LANGUAGE?

-- Chuck: IT'S A MIX BETWEEN THE OLD-TIMERS AND THE VERY YOUNG ONES. THE ONES SAY OF 25 AND UNDER, ARE, ARE VERY FLUENT, AND THE ONES 60 AND OVER ARE VERY FLUENT IN THEIR FIRST LANGUAGE.

-- Leo: SO THERE WAS A MISSING GENERATION THERE.

-- Chuck: EXACTLY.

-- Leo: YEAH.

-- Chuck: SORT OF THAT TELEVISION ERA.

-- Leo: I'M REALLY GLAD THOUGH THAT, THAT'S BEING PRESERVED, THAT'S AMAZING.

-- Chuck: WELL, WE WORK HARD AT IT.

-- Leo: YEAH.

-- Chuck: EVERY DAY IS A CHALLENGE.

-- Leo: I BET, I BET. WELL WHAT CAN I DO TO HELP YOU?

-- Chuck: WELL LEO YOU GUYS HAVE ALWAYS, YOU'VE NEVER STEERED ME WRONG IN THE PAST AND I'M KIND OF TURNING TO YOU FOR HELP ON THIS ONE. IS THERE AN APPLICATION, WHICH WILL ALLOW ME TO PRODUCE MY OWN WINDOWS THEME STYLE PACKAGES? I'M MAKING LITTLE QUOTATION MARKS IN THE AIR RIGHT NOW.

-- Leo: YEAH.

-- Chuck: SOMEWHAT OF SOME OF THE PLUS STYLE THEMES AVAILABLE TO MICROSOFT.

-- Leo: OH, YEAH, YEAH, YEAH, YOU HAVE, YOU KNOW THE, ACTUALLY THAT'S KIND OF ONE OF THE NICER FEATURES OF WINDOWS IS IT'S VERY SKINNABLE. YOU CAN CHANGE THE THEMES ALL THE TIME. IF YOU GO TO THE DISPLAY PROPERTIES CONTROL PANEL IT ONLY COMES WITH A FEW THEMES.

-- Chuck: RIGHT.

-- Leo: BUT IF YOU BUY AS YOU SAID THE PLUS PACK, YOU CAN GET MANY, MANY MORE. YOU CAN ALSO DOWNLOAD SOME FROM ONLINE PLACES. AND A THEME IS EVERYTHING FROM THE DESKTOP TO THE ICONS TO THE FONTS, THE COLOURS USED, THE SCREENSAVER, THE SOUNDS EVEN.

-- Chuck: EXACTLY.

-- Leo: SO DO YOU WANT TO DO SOME MOHAWK THEMES?

-- Chuck: EXACTLY. WE SORT OF RUN ON A LUNAR, A LUNAR CYCLE. OUR CALENDAR'S NOT SOLAR BASED IN TERMS OF OUR, OUR CEREMONIES.

-- Leo: MMM-HMM.

-- Chuck: AND IN TERMS OF OUR, OUR SOCIAL PRACTICES AND CUSTOMS.

-- Leo: UH-HUH, UH-HUH.

-- Chuck: SO I SORT OF WOULD LIKE TO MAKE SOMETHING, WHICH IS PACKAGED FOR MY NEIGHBOURS AND MY COMMUNITY MEMBERS, UM SO THAT THE DISPLAYS ARE MORE IN TUNE WITH THE SEASONS, WHETHER IT BE THE HARVEST OR THE PLANTING SEASON. WHEN YOU LOG ON INSTEAD OF HEARING THAT CLASSIC, SORT OF WINDOWS THE TA-DA OR DING, YOU MIGHT HEAR AN AUDIO TRACK OF -- [Singing in Mohawk]

-- Chuck: OR --

-- Andy: COOL.

-- Leo: I'M GONNA MAKE YOU A DEAL.

-- Chuck: SOMETHING IN OUR LANGUAGE.

-- Leo: I'LL SHOW YOU HOW TO DO THIS, BUT YOU HAVE TO PROMISE SEND ME THE THEME.

-- Chuck: OH CERTAINLY.

-- Leo: I WANT IT.

-- Chuck: OH, I'D BE HAPPY TO LEO.

-- Leo: THAT, THAT SOUNDS GREAT AND IF YOU GIVE US PERMISSION WE'LL ALSO POST IT ON THE WEBSITE. IF YOU CAN --

-- Chuck: I'LL EVEN TELL YOU HOW TO SAY COMPUTER IN MOHAWK.

-- Andy: YEAH.

-- Leo: I, IS THERE A WORD?

-- Chuck: YEAH, IT, IT ACTUALLY MEANS PRINTED MATTER SHOWS UP ON THE SCREEN. AND THAT'S FROM THE OLD DOS BASED DAYS.

-- Leo: YEAH, YEAH.

-- Chuck: ACTUALLY WHEN THEY CAME UP WITH THE NAME, THE NAME FOR IT SO IT'S CALLED GOANARASTA. IT MEANS WHEN PRINTED MATTER SHOWS UP ON THE SCREEN.

-- Leo: GOANARASTA.

-- Chuck: VERY CLOSE.

-- Leo: I'M DOING MY BEST. [Both laugh]

-- Chuck: I DO BELIEVE YOU'RE ON THE WAY.

-- Leo: OH THAT IS SO COOL. THERE, YOU KNOW DESIGNING THINGS IS FAIRLY EASY. IT HELPS, YOU COULD DO IT BY HAND.

-- Leo: I MEAN YOU KNOW EACH OF THESE IS A DIFFERENT RESOURCE.

-- Chuck: RIGHT.

-- Leo: BUT IT REALLY HELPS TO HAVE SOME TOOLS TO DO IT. I'M GONNA SEND YOU TO A SITE, THEMEXP.ORG.

-- Chuck: CERTAINLY.

-- Leo: WHICH IS A WONDERFUL SITE FOR THEMES, COLLECTIONS OF THEMES THAT USERS HAVE MADE.

-- Chuck: MMM-HMM.

-- Leo: AND IT'S JUST GOT TONS OF THEMES ON IT BUT IT ALSO HAS RIGHT AT THE TOP HERE MAKE YOUR, A LINK THAT SAYS MAKE YOUR OWN. AND IT IS, IT REALLY DESCRIBES THE SOFTWARE THAT THEY RECOMMEND FOR DOING THIS. AND SOME OF IT'S FREE. SOME OF IT'S SHAREWARE.

-- Chuck: RIGHT.

-- Leo: IT'S FROM TGTSOFT, AND IT DOES --

-- Chuck: HMM.

-- Leo: YOU KNOW ALL IT DOES IS IT MAKES IT SIMPLER TO PACKAGE THIS STUFF UP.

-- Leo: YOU COULD DO IT ALL BY HAND. BUT IT HAS A RESOURCE EDITOR IN IT. IT BUILDS STYLES, BUILDS AH, SO IT'S, IT'S TWO PACKAGES THAT I THINK ARE VERY HANDY. I WOULD JUST DOWNLOAD THE FULL INSTALL OF EACH AND PLAY WITH IT.

-- Chuck: I'M LOOKING AT IT RIGHT NOW LEO. IT'S ACTUALLY PRETTY IMPRESSIVE LOOKING. AND SO THIS WILL ALLOW ME TO ACTUALLY SORT OF PACKAGE ALL OF MY AUDIO FILES AND --

-- Leo: EXACTLY.

-- Chuck: MY -- ICONS. SO I DON'T HAVE TO GO IN AND CHANGE THE SETTINGS IN 100 HOUSES AND LIKE UNDERNEATH?

-- Leo: AND THEN YOU CAN EXACTLY, CAUSE YOU CAN JUST DISTRIBUTE, IT AS, MICROSOFT DISTRIBUTES THEIR, THEMES AS A PACKAGE.

-- Chuck: RIGHT.

-- Leo: AND THEN ALL PEOPLE HAVE TO DO IS YOU KNOW PUT IT ON THEIR SYSTEM IN THE RIGHT FOLDER AND IT'LL SHOW UP IN THIS THEMES DROPDOWN IN THE DISPLAY PROPERTIES. SO YOU COULD HAVE AUTUMN THEME, SUMMER THEME, WINTER THEME AND THEY WOULD JUST SELECT THAT AND IT WOULD BE THERE AND THEY WOULD GET THE SOUNDS. I, I WANT TO SUPPORT YOU IN DOING THIS CAUSE I WANT THESE THEMES. IT SOUNDS SO COOL.

-- Chuck: OH, YOU HAVE MY PROMISE LEO. AS SOON AS WE CAN GET SOMETHING GOING I'LL, I'LL SEND YOU SOMETHING.

-- Leo: I'LL SHOW YOU ONE OTHER THING. NOW THIS IS, THIS WHAT I JUST SHOWED YOU THIS TGT STUFF WILL WORK FINE WITH ANY WINDOWS INSTALLATION, ANY XP INSTALLATION. AND IT'S A LITTLE DIFFERENT FOR 95 AND 98.

-- Chuck: OKAY.

-- Leo: ARE THEY, ARE SOME OF THEM ON OTHER --

-- Chuck: YEAH, YEAH, YOU KNOW FOR THE OLDER FOLKS THEY'RE PROBABLY STILL RUNNING ON --

-- Both: 98.

-- Leo: YEAH. SO THERE, IT'S, IT'S SIMILAR, IT'S NOT QUITE AS CAPABLE. BUT THERE ARE SIMILAR, ACTUALLY YOU'LL BE ABLE TO DO THEM WITH THIS SOFTWARE AND THERE'S ALSO SOFTWARE THAT'S DEDICATED TO WINDOWS 95. I'M GONNA SHOW YOU A PROGRAM, YOU KNOW I'M JUST GONNA SHOW IT TO YOU. IT'S PROBABLY NOT WHAT YOU WANT BECAUSE THE, YOU WOULD HAVE TO BUY SOME ADDITIONAL SOFTWARE FOR THEM. BUT IT'S STARDOCK. THIS COMPANY MAKES A PROGRAM CALLED WINDOW BLINDS.

-- Leo: WHICH REALLY ALLOWS YOU TO CUSTOMIZE EVEN FURTHER.

-- Chuck: OKAY.

-- Leo: IN FACT THEY MADE A SERIES OF PROGRAMS. BUT IT'S STARDOCK.COM AND, AND, AND YOU CAN THEN REALLY GET MUCH MORE ELABORATE. I THINK YOU'RE FINE THOUGH IF YOU USE THE TGT STUFF AND YOU KNOW THEY'RE GONNA GET, YOU COULD PUT A CALENDAR ON THERE.

-- Leo: YOU COULD PUT SOUNDS.

-- Chuck: EXACTLY!

-- Leo: I MEAN I JUST THINK THAT'S WONDERFUL.

-- Chuck: OH THAT'S WHAT I'M SO SHOOTING FOR.

-- Leo: YEAH, YEAH. OH CHUCK, I REALLY THINK THAT'S A GREAT PROJECT AND I CAN'T WAIT TO SEE WHAT YOU'VE DONE.

-- Chuck: OH, NOWAGOA, THANK YOU VERY MUCH.

-- Leo: WELL IF I KNEW HOW TO SAY YOU'RE WELCOME I WOULD.

-- Chuck: IT'S VERY EASY. YO.

-- Leo: YO?

-- Chuck: THAT'S IT.

-- Andy: YO.

-- Leo: NOW THAT'S A LANGUAGE I LIKE. [Both laugh]

-- Leo: IT'S HARD TO SAY THANK YOU BUT EASY TO SAY YOU'RE WELCOME.

-- Chuck: VERY GOOD.

-- Leo: HEY CHUCK, THANKS SO MUCH FOR THE CALL. [Chuck speaking Mohawk]

-- Leo: TAKE CARE, YO.

-- Chuck: THANK YOU BYE-BYE.

-- Leo: ARE YOU TIRED --

-- Andy: I LIKE IT, VERY GOOD.

-- Leo: I LOVE IT! WHAT A GREAT USE OF THE COMPUTER MAKING EDUCATIONAL COMPLETELY KIND OF WITHOUT YOU KNOW THROWING, THRUSTING IT DOWN ANYBODY'S THROAT. YOU KNOW PUTTING SOMETHING UP THERE THAT REALLY GETS THEM IN TOUCH WITH THEIR HERITAGE, AND I JUST LOVE THAT IDEA. ARE YOU TIRED OF COMPUTER TELEPHONE OPERATORS? YOU KNOW THE ONES WHERE YOU EMILY?

-- Andy: YES.

-- Leo: WHERE YOU'RE TALKING TO SOMEBODY THAT'S PRETENDING TO BE HUMAN --

-- Leo: BUT IS REALLY JUST VOICEMAIL IN, IN HUMAN, IN FANCY GARB? WOULDN'T IT BE NICE IF YOU COULD JUST YOU KNOW GET TO A HUMAN ONCE IN A WHILE? COMING UP AMBER IS GONNA SHOW YOU THE SHORTCUTS FOR MANY BIG, PLACES, YOU KNOW, BIG COMMERICAL ENTITIES. YOU JUST PRESS THESE BUTTONS AND ALL OF A SUDDEN A HUMAN'S ON THE OTHER END. THIS IS COOL. STAY RIGHT HERE. WE'LL SHOW YOU HOW TO DO IT.

-- I AM DESIGNED TO EXCEED HUMAN CAPACITY, BOTH MENTALLY AND PHYSICALLY.

-- Leo: HI, THIS IS EMILY. PRESS ONE FOR ENGLISH. PRESS TWO IF YOU WANT TO KNOW WHAT YOU'RE DOING RIGHT NOW. PRESS THREE IF YOU'RE ABOUT TO KILL ME. PRESS FOUR IF YOU MISSED THESE AND YOU'D LIKE TO HEAR THIS ALL OVER AGAIN. IF YOU PRESSED FIVE, YOU MUST BE AN IDIOT.

-- Amber: AHH!

-- Leo: AHH! [Both laugh]

-- Leo: DON'T YOU HATE, DON'T YOU HATE VOICE MAIL TREES? IF THIS IS HOW YOU'RE SPENDING YOUR TIME AND YOU KNOW THE, THE ONE I HATE THE MOST IS, PLEASE LISTEN CAREFULLY AS ALL OUR OPTIONS HAVE CHANGED. WHY, WHY, WHY? [Both laugh]

-- Leo: I'LL TELL YOU WHY. AMBER'S SHOWING US A SITE THAT SHOWS YOU HOW TO GET PAST ALL OF THAT.

-- Amber: YES.

-- Leo: THE B.S. TO A HUMAN BEING.

-- Amber: I KNOW, I ABSOLUTELY HATE, I ACTUALLY HATE WHEN THEY SAY PRESS FIVE IF YOU WOULD LIKE US TO REPEAT THE MENU.

-- Leo: YEAH.

-- Amber: AND THEN YOU HAVE TO GO THROUGH IT ALL OVER AGAIN.

-- Leo: EWWW.

-- Amber: I KNOW, IT'S SO ANNOYING. SO I CAME ACROSS THIS SITE UM, BY PAUL ENGLISH. SO THIS IS THE GUY WHO STARTED THE SITE AND BASICALLY HAS LISTED ALL THESE SHORTCUTS TO ACTUALLY BYPASS THAT COMPUTER OPERATOR WHO'S ON THE OTHER END OF THE LINE. SO WE'LL TAKE A LOOK AT IT, AND THIS IS GONNA BE A PRETTY SHORT SEGMENT CAUSE ALL YOU NEED TO IS GO THERE. [Both laugh]

-- Leo: THERE'S NOT A LOT TO EXPLAIN.

-- Amber: THERE'S NOT, NOT A LOT TO EXPLAIN, BUT IT WILL SAVE YOU MANY HOURS OF FRUSTRATION --

-- Amber: AND ANXIETY AND ALL THOSE THINGS.

-- Leo: WHAT AMAZES ME, IS THAT HE MUST CHECK, THESE REGULARLY.

-- Amber: I KNOW.

-- Leo: SO HE MUST GO YOU KNOW, DIAL UP YOU KNOW WHATEVER IT IS YOU KNOW BELL CANADA, GO -- [Imitating phone beeping]

-- Leo: AND THE OPERATOR SAYS HELLO, AND HE SAYS OH, IT'S JUST PAUL, JUST CHECKING.

-- Amber: SO HE TRIES IT AGAIN, EXACTLY.

-- Leo: I'M JUST CHECKING TO SEE IF YOU'RE THERE. YEAH, I'M HERE.

-- Amber: SO A LOT OF THEM ARE U.S. BASED. THERE ARE A FEW THAT ARE CANADIAN AND IT WOULD BE INTERESTING CAUSE HE ACTUALLY TAKES SUBMISSIONS. SO IF ANYONE HAS ANY OTHER SHORTCUTS THEY SHOULD ADD THEM IN THERE.

-- Leo: YEAH PEOPLE IN SILICON VALLEY DO SHARE THESE BY THE WAY. I HAVE SEEN PEOPLE SAY OH, YOU WANT TO GET THROUGH TO SPC, OUR, OUR PHONE COMPANY IS NOTORIOUSLY BAD FOR THIS. IF YOU WANT TO GET THROUGH TO AN OPERATOR PRESS 87349 --

-- Leo: POUND, POUND, 8442.

-- Amber: YEAH.

-- Leo: AND IT JUST, AND IT WORKS.

-- Amber: AND IT WORKS. SO HERE'S A FEW OF THE MAJOR COMPANIES. YOU KNOW FOR BANK OF AMERICA HIT ZERO TWICE AFTER MENU PLAYS. UM, FOR CIBC, WHICH IS A CANADIAN BANK, ENTER CARD NUMBER, PIN AND THEN PRESS ZERO. SO THAT'S THE WAY TO BYPASS IT. [Both talking at once]

-- Leo: SO YOU DON'T HAVE TO WAIT FOR THESE PROMPTS.

-- Amber: YOU DON'T HAVE TO WAIT FOR ALL OF THESE PROMPTS. SO AND THEN IT SAYS, THIS IS FUNNY, HE INCLUDES SOME LIKE AT&T WIRELESS, NO EASY ESCAPE. [Both laugh]

-- Leo: NO, BECAUSE THEY'RE THE PHONE COMPANY. THEY DON'T CARE --

-- Amber: YOU CAN'T GET AROUND THAT ONE. BUT YOU KNOW THERE'S CREDIT CARDS --

-- Leo: YEAH.

-- Amber: INSURANCE CARDS, THERE'S COMPUTER COMPANIES. YOU KNOW TO GET AROUND AT APPLE, ZERO THREE TIMES. IF VIRTUAL REP ANSWERS SAY OPERATOR. I HAVEN'T TRIED THIS ONE YET. BUT I'M DEFINITELY GONNA TRY THAT ONE.

-- Leo: OH, THEY HAVE VIRTUAL REPS THERE TOO, HUH?

-- Amber: HP SAY AGENT OR YOU CAN HIT ZERO TWICE. SO THAT'S ALSO VERY HELPFUL.

-- Leo: YEAH.

-- Amber: AND THEN AMAZON AND BEST BUY, AND YOU GO TO COMPANIES, TARGET, WAL-MART, ALL OF THESE. SO IT TELLS YOU, YOU KNOW EVEN FEDEX, THEY HAVE A LITTLE SHORTCUT IN THERE FOR FEDEX, JUST HIT ZERO DURING THE MESSAGE.

-- Leo: OH SURE, WE ALL HAVE TO PUT UP WITH THIS. EVERYBODY'S DOING IT NOW.

-- Amber: AND THEN TRAVEL COMPANIES AND TELEVISION COMPANIES AND YEAH, THE LIST GOES ON AND ON.

-- Leo: I'M CONVINCED THAT THEY REALLY DON'T WANT YOU TO TALK TO A HUMAN CAUSE THAT'S WHEN THE PRICE GOES UP, RIGHT?

-- Amber: OH, FOR SURE.

-- Leo: THAT'S THE MOST EXPENSIVE THING YOU CAN DO IS TALK TO A HUMAN BEING.

-- Amber: TALK TO, AND YOU KNOW BUT WE ALL WE WANT TO TALK TO A HUMAN.

-- Leo: BUT THAT'S WHAT WE WANT.

-- Amber: CAUSE WE DON'T HAVE YOU KNOW STRAIGHT ANSWERS.

-- Leo: YEAH, WELL THEY NEVER HAVE THE THING I WANT ON THE MENU, SO THEY'RE KIND OF GUESSING WELL, I GUESS IT'S KIND OF LIKE TWO. BUT MAYBE IT'S MORE LIKE THREE AND, AND YOU NEVER KNOW WHAT TO PRESS.

-- Amber: AND THEN YOU END UP ON THE PHONE AND YOU HAVE TO HEAR THE MENU AGAIN AND YOU'RE FRUSTRATED. AND NOW WHAT THEY'RE DOING A LOT I NOTICE A LOT OF THESE COMPANIES ARE SAYING GO TO OUR WEBSITE. SO YOU'LL CALL IN --

-- Leo: YEAH.

-- Amber: AND THEY'LL SAY PLEASE VISIT OUR WEBSITE --

-- Leo: RIGHT.

-- Amber: AT WWW.CIBC.COM.

-- Leo: CAUSE THAT'S CHEAP FOR THEM.

-- Amber: THAT'S CHEAP FOR THEM. SO THEY DIRECT YOU THERE, BUT YOU THINK WELL YOU KNOW WHAT IF MY INTERNET LINE IS DOWN AND THAT'S WHY I'M CALLING OR YOU KNOW THE --

-- Andy: LIKE VARIO.

-- Amber: YEAH.

-- Andy: VARIO'S LIKE THAT.

-- Leo: VARIO WILL MAKE YOU GO, GO TO THE WEBSITE -- [Both talking at once]

-- Andy: YEAH, IF YOU NEED HELP, IF YOU NEED HELP, CHECK OUR SUPPORT.

-- Amber: YEAH.

-- Andy: CHECK OUR WEBSITE. BUT YOU DON'T HAVE ACCESS -- [All talking at once]

-- Amber: YOU KNOW A LOT OF PEOPLE DON'T HAVE ACCESS, SO.

-- Leo: WELL YOU KNOW THE TRUTH IS WE PAY LESS FOR A LOT OF SERVICES THEN EVER BEFORE. YOU KNOW AND, AND SO ONE OF THE WAYS THAT WE CUT LIKE OUR INTERNET SERVICES OFTEN A LOT WELL, SOME PLACES IT'S A LOT LESS EXPENSIVE THEN IT USED TO BE. WELL, THAT'S HOW THEY CUT COSTS. YOU KNOW IF YOU HAVE $5.00 INTERNET SERVICE DON'T EXPECT SOMEBODY TO ANSWER THE PHONE.

-- Amber: YEAH, SO YOU COULD MAKE IT THIS IS, ACTUALLY HELPING KEEP PEOPLE EMPLOYED.

-- Leo: YEAH, OR SOMETHING. [Both laugh]

-- Amber: SOMETHING LIKE THAT. [Both talking at once]

-- Leo: HOW ABOUT KEEPING ROBOTS EMPLOYED? I WANT TO BE THE PERSON WITH THE --

-- Amber: NO, NO, I MEAN BY BYPASSING, BY USING THESE.

-- Leo: OH, THIS IS HOW THE PEOPLE KEEP EMPLOYED?

-- Amber: YEAH, EXACTLY.

-- Leo: YOU'RE RIGHT.

-- Amber: YEAH.

-- Leo: FORCING YEAH, HUMANS TO ACTUALLY DO SOME WORK. CAUSE YOU KNOW THEY'RE JUST SITTING AROUND THE BREAK ROOM SAYING THEY'LL NEVER GET TO PAST THAT PHONE TREE. [All laughing]

-- Amber: YEAH, THEY'RE JUST RELAXING.

-- Leo: GUESS WHAT? I CHANGED ALL THE OPTIONS THIS MORNING. [All laughing]

-- Amber: DON'T, LEO, SHH, DON'T GIVE THEM ANY IDEAS. WE NEED THIS. [Both laugh]

-- Leo: PLEASE LISTEN CAREFULLY AS OUR OPTIONS HAVE CHANGED. JUST STAY TUNED TO THIS CHANNEL. DON'T DO A SINGLE THING. JUST STAY RIGHT HERE.

-- Leo: IF YOU'D LIKE TO KNOW MORE ABOUT FINDING HUMAN OPERATORS PRESS --

-- Leo: OKAY? WE'LL BE RIGHT BACK, RIGHT AFTER THIS, STAY HERE.

-- STANDBY COMMERCIAL.

-- SIX --

-- SEVEN --

-- RUN COMMERCIALS, FORWARD. [Both talking at once]

-- YES, ROLL COMMERCIAL. READY, BLACK NEXT.

-- ONE.

-- AND FADE TO BLACK.

-- I THINK THE PHONE IS BUGGED MAN. OKAY?

-- Amber: WELCOME BACK TO "CALL FOR HELP". TIME FOR OUR WINDOWS TIP OF THE DAY. HERE'S AN EASY WAY TO CLEAN UP YOUR HARD DRIVE. ALL YOU HAVE TO DO IS RIGHT CLICK ON THE HARD DRIVE, GO TO PROPERTIES AND WHEN THIS MENU POPS UP CLICK DISK CLEAN UP AND IT WILL ERASE SOME OF THE TEMPORARY FILES. AND THAT'S IT.

-- Amber: AND --

-- Leo: VERY HANDY.

-- Amber: VERY HANDY. AND NOW WE HAVE ANOTHER CALLER. WE HAVE MIGUEL FROM LA MIRANDA, CALIFORNIA.

-- Leo: MIRADA, LA MIRADA!

-- Amber: MIRADA.

-- Leo: HELLO MIGUEL.

-- Miguel: GOOD AFTERNOON LEO.

-- Leo: HOW ARE YOU TODAY?

-- Miguel: FINE, THANK YOU.

-- Leo: HOW'S THE WEATHER IN LA MIRADA?

-- Miguel: IT'S OVERCAST. NOT TOO, NOT TOO HOT.

-- Leo: OH. WELL THAT'S ALL RIGHT. I'M GOING HOME TONIGHT, SO I JUST THOUGHT I'D CHECK. GET A WEATHER FORECAST. WHAT CAN I DO FOR YOU TODAY?

-- Miguel: WELL I'VE BEEN DOING A LOT OF VIDEO TRANSFER FROM MY MINI D.V. TAPES --

-- Leo: YEAH.

-- Miguel: ONTO MY COMPUTER AND SINCE MOST OF IT IS FAMILY, RELATED, BABY BIRTHS --

-- Leo: RIGHT.

-- Miguel: BIRTHDAYS AND SO FORTH, I'M REALLY INTERESTED IN CAPTURING THE TIME AND DATE DOWN THROUGH THE TAPES.

-- Leo: OH, INTERESTING, OKAY, CAUSE USUALLY PEOPLE DON'T WANT THOSE. BUT YOU WANT EM.

-- Miguel: WELL BECAUSE IT'S IMPORTANT FOR THE CHILD --

-- Leo: YEAH.

-- Miguel: YOU KNOW AS THEY PROGRESS IN YEARS.

-- Leo: YEAH.

-- Miguel: I WANT TO SEE WHAT AT TIME.

-- Leo: RIGHT.

-- Miguel: AND DATE.

-- Leo: AND YOU'RE NOT GETTING IT?

-- Miguel: I'M NOT GETTING IT.

-- Leo: YOU'RE SEEING IT ON THE CAMERA'S VIEWFINDER WHEN YOU PLAY THE TAPE BACK BUT NOT ON THE OUTPUT?

-- Miguel: EXACTLY.

-- Leo: YEAH. THAT IS NOT A SOFTWARE ISSUE, IT'S NOT YOUR COMPUTER, IT'S YOUR CAMERA. NOW SOME CAMERAS DO THIS. THIS IS NOT UNUSUAL BECAUSE THEY PRESUME THAT PEOPLE ARE GONNA FORGET, YOU KNOW EVERY TIME I WATCH "AMERICA'S FUNNIEST HOME VIDEOS" IN ABOUT HALF OF THE VIDEOS HAVE THE TIME AND DATE STAMP ON IT, AND YOU KNOW IT'S CAUSE PEOPLE COULD NEVER FIGURE OUT HOW TO TURN IT OFF. YOU KNOW A LOT OF PEOPLE DON'T WANT IT. SO I THINK PROBABLY YOU KNOW SONY AND OTHERS JUST SAY, WELL YOU, YOU KNOW WE'LL FIGURE THEY DON'T REALLY WANT IT ON THERE UNLESS THEY EXPLICITLY SAY SO. SO WHAT I WOULD DO IS GO INTO YOUR OPTIONS. NOW ON A SONY, I'VE WRITTEN THIS DOWN HERE, LET ME JUST CHECK, ON A, WHAT KIND OF CAMCORDER DO YOU HAVE?

-- Miguel: IT'S A SONY TRV9. IT'S ONE OF THE OLDER ONES.

-- Leo: OKAY.

-- Miguel: BUT IT WAS ONE OF THE HIGH END ONES.

-- Leo: OKAY. SO, IN THIS CASE YOU'RE GONNA SET, THIS IS ON A LATER SONY, BUT I THINK IT'S THE SAME ON YOURS. YOU GO TO THE DISPLAY MENU ITEM AND YOU, AND YOU SET IT TO V- OUT PANEL, OKAY?

-- Miguel: MMM-HMM.

-- Leo: AND THEN YOU PRESS THE DISPLAY BUTTON ON THE REMOTE CONTROL IF YOU, YOU WANT THE EXTRA STUFF TO DISAPPEAR CAUSE OTHERWISE YOU'LL SEE EVERYTHING.

-- Miguel: CORRECT.

-- Leo: YOU ONLY WANT THE TIME AND DATE. SO YOU'RE GONNA USE THE, THE REMOTE TO KIND OF CHANGE WHAT YOU'RE SEEING. SO THE KEY IS, YOU'VE GOT TO SET THE DATA CODE MENU ITEM TO DATE, TIME, SO THAT YOU SEE THE DATE AND TIME, AND THEN YOU SET THE DISPLAY MENU ITEM TO V-OUT PANEL. THAT NOW, I DON'T KNOW OF A CAMERA THAT DOESN'T ALLOW YOU TO DO THIS. IT'S POSSIBLE THAT IT DOESN'T. THAT, THAT YOU ONLY SEE IT ON THE SCREEN AND IT DOES AN OUTPUT TO THE FIREWIRE. YOU COULD I SUPPOSE IF THAT'S THE CASE AND I WOULD, I WOULD REALLY BROWSE THE, THE, IT'S NOT GONNA BE OBVIOUS. BUT IT'LL BE IN THE OPTIONS SOMEWHERE. BUT IF YOU REALLY CAN'T, YOU COULD JUST TAKE THE ANALOG OUTPUT. THAT WOULD HAVE IT ON THERE.

-- Miguel: RIGHT.

-- Leo: YOU'RE TAKING THE FIREWIRE OUTPUT?

-- Miguel: IT'S A FIREWIRE, YEAH.

-- Leo: YEAH, IF YOU TOOK THE ANALOG IT'D BE LOWER QUALITY BUT IT'D BE THERE. THE OTHER THING YOU CAN DO, WHAT DO YOU USE TO EDIT IT?

-- Miguel: I'VE USED PINNACLE 8.

-- Leo: OKAY.

-- Miguel: I'VE USED MYSONIC, AND I JUST RECENTLY STARTED LOOKING AT ADOBE PREMIERE.

-- Leo: WHICH IS WONDERFUL. NOW ADOBE PREMIERE, THE PREMIERE ELEMENTS, I PRESUME --

-- Miguel: RIGHT.

-- Leo: THE LESS EXPENSIVE ONE, WILL ALLOW YOU TO, TO, TO YOU KNOW YOU CAN ALWAYS SAY PUT THE TIME, THERE'S A FILTER TO PUT THE TIME CODE. I DON'T THINK YOU WANT THE TIME CODE. BUT YOU COULD ALWAYS AS A TITLE PUT THE TIME AND DATE IN THERE. I MEAN YOU COULD DO IT BY HAND WHEN YOU EDIT IT.

-- Miguel: YEAH, I'VE, I'VE LOOKED AT THAT, BUT IT'S A LITTLE BIT TEDIOUS.

-- Leo: YEAH.

-- Miguel: HAVING TO PUT ALL THE DATES AND --

-- Leo: I DON'T BLAME YOU. SO I'M, I'M, I'M GONNA, I KNOW THIS IS THE CASE ON THE, ON THE SONY TRV460. I BET IT'S THE SAME ON THE TRV49. IT IS AN OBSCURE ENTRY IN THE, IN THE MENU.

-- Miguel: OKAY, GOOD.

-- Leo: RIGHT, BUT IT'S NOT THE, THE THING IS IT'S NOT THE SOFTWARE. SO CHANGING TO A DIFFERENT PROGRAM IS NOT GONNA CHANGE IT. IT'S LITERALLY WHAT THE CAMERA'S SENDING OUT AND YOU JUST HAVE TO TELL THE CAMERA, NO, NO, I WANT THAT. I LIKE THAT.

-- Miguel: SO V-OUT PANEL. YEAH, OKAY.

-- Leo: YEAH. I THINK IT'S THE, I THINK ITS V-OUT PANEL UNDER DISPLAY AND THE DATA CODE HAS TO BE SET TO DATE, TIME.

-- Miguel: OKAY.

-- Leo: GIVE THAT A SHOT. AND SEND ME AN EMAIL AND LET ME KNOW IF THAT, WORKS CAUSE I'D LIKE TO PUT IN THE SHOWNOTES IF IT DOES. UM, OR IF YOU FIND OUT WHAT THE MENU ITEMS ARE THAT WORK CAUSE I, I WOULD LIKE TO BUILD A, BELIEVE IT OR NOT I HAD THIS CALL BEFORE, I HAD IT ON THE RADIO SHOW AND IT WAS FROM A PRIVATE GUY. A, A GUY WHO WAS YOU KNOW VIDEOTAPING YOU KNOW SHENANIGANS I PRESUME, AND HE WANTED WHEN HE GOES TO COURT HE WANTS THE DATE AND THE TIME ON IT, RIGHT?

-- Miguel: CORRECT.

-- Leo: AND SO THAT'S EXACTLY WHO CALLED ME THE LAST TIME ABOUT THIS AND WE WERE ABLE TO FIGURE OUT ON THAT PARTICULAR CAMERA HOW TO DO IT. SO I'D LIKE TO ADD TO MY LIST OF CAMERAS, OKAY?

-- Miguel: I'LL GIVE IT A TRY.

-- Leo: HEY THANKS MIGUEL.

-- Miguel: THANK YOU SO MUCH.

-- Leo: THANKS FOR LISTENING.

-- Miguel: BYE-BYE.

-- Leo: TAKE CARE, BYE-BYE.

-- Leo: OR WATCHING. THIS IS TV, ISN'T IT? ITS TV, I BELIEVE ITS TV.

-- Andy: YES.

-- Leo: IF YOU'RE LISTENING TURN ON THE PICTURE, YEAH. IF YOU HAVE A FILE THAT YOU'D LIKE TO KEEP PRIVATE, YOU MIGHT BE INTERESTED IN ANDREW'S FREE FILE OF THE DAY TODAY. IT IS A PRIVACY, SECRECY KIND OF A THINGAMAGOG.

-- Andy: SPEAKING OF PRIVATE EYES --

-- Leo: YEAH.

-- Andy: IF PRIVATE EYES HAD THEIR FILES ON THEIR COMPUTER AND THEY WANTED TO HIDE THEM I'M GONNA SHOW YOU HOW TO DO IT WITH --

-- Leo: PEOPLE HAVE ASKED US FOR THIS EXACT THING.

-- Andy: YES.

-- Leo: IF THEY WANTED TO ENCRYPT FOLDERS OR FILES, YEAH.

-- Andy: RIGHT.

-- Leo: AND WINDOWS DOES IT. BUT THE PROBLEM IS ONCE YOU LOG INTO XP IT'S UNENCRYPTED.

-- Andy: THAT'S RIGHT.

-- Leo: SO HOW DO YOU ENCRYPT IT SO THAT IT'S ALWAYS ENCRYPTED?

-- Andy: THIS IS KIND OF COOL. SO ESSENTIALLY THE IDEA IS TO PUT IT ALL INTO A FILE, INTO A DOTCRY FILE. SO LET ME --

-- Leo: OKAY. C-R-Y FOR CRYPT?

-- Andy: YEAH. ENCRYPT -- [Both talking at once]

-- Leo: YEAH.

-- Andy: AND YOU CAN. SO WE'RE CLICK ON NEW AND WE'RE GONNA SAY OKAY, LET'S CREATE THE SECRET FILES, DOTCRY.

-- Leo: YEAH.

-- Andy: OKAY? SO WE'RE CREATING THE ARCHIVE FIRST TO SEE -- [Both talking at once]

-- Leo: OF COURSE NAMING IT A SECRET FILE IS ASKING SOMEBODY TO TRY TO GET -- [Both laugh]

-- Andy: RIGHT. AND THEN WHAT YOU HAVE TO DO IS YOU HAVE TO ADD THE FILES. SO YOU HAVE TO GO AND FIND THE FILES. SO LET'S FIND OUR SECRET DATA FOLDER.

-- Leo: THERE, OOH, YEAH.

-- Andy: YEAH.

-- Leo: DESIGNS, INVENTIONS, PATS, PASSWORDS, PATENTS AND STOCKS.

-- Andy: AND WE'RE GONNA ADD A WHOLE BUNCH OF STUFF.

-- Leo: OH, SNACKS, NOT STOCKS.

-- Andy: SNACKS.

-- Leo: DO YOU HAVE PRIVATE SNACKS, PRIVATE SNACKS? [Both laugh]

-- Andy: OKAY AND BROWSERS. SO NOW WE HAVE THOSE, THOSE THREE ALL LISTED HERE.

-- Leo: OKAY.

-- Andy: AND NOW WE'RE GONNA SAY ENCRYPT.

-- Leo: OKAY.

-- Andy: AND WHEN THAT COMES UP YOU GET A CHANCE TO BASICALLY TYPE IN A PASSWORD. AND IN FACT IT'S INTERESTING IF YOU TYPE IN THE WORD PASSWORD OR A VERY, SIMPLE PASSWORD IT SAYS, IT COMPLAINS AT YOU. IT SAYS NO, THAT'S THE BAD PASSWORD.

-- Leo: THAT'S GOOD. IT MAKES YOU DO GOOD ONES, YEAH, RIGHT?

-- Andy: SO AND THEN WE'RE GONNA SAY CLEAR THE FILE NAMES LIST SO --

-- Leo: THAT'S GOOD, SO YOU DON'T KNOW, NOBODY KNOWS WHAT'S IN THERE.

-- Andy: THAT'S RIGHT, AND ALSO GET RID OF EVERYTHING THAT IT'S BASICALLY ENCRYPTING AS WELL.

-- Leo: OKAY.

-- Andy: I'M GONNA SAY OKAY AND ESSENTIALLY WHAT HAPPENS NOW IS IT CREATES A FILE CALLED --

-- Leo: OOH, IT'S THE LITTLE VAULT.

-- Andy: RIGHT HERE, SECRET FILES. THERE YOU GO. NOW, NOW TO UNDO IT ALL YOU GOT TO DO IS, IS BASICALLY DOUBLE CLICK ON IT, OR ACTUALLY I'M GONNA SAY DECRYPT, OPEN IT, OH, OPEN IT, OPEN IT FIRST. OKAY OPEN IT AND NOW I'M GONNA SAY DECRYPT. [Both talking at once]

-- Leo: AND NOW YOU'VE --

-- Andy: WE TYPE OUR PASSWORD.

-- Leo: OKAY.

-- Andy: I HOPE I GET THAT RIGHT.

-- Leo: YEAH, BETTER NOT HAVE - - [Both talking at once]

-- Andy: OOH --

-- Leo: YOU DON'T WANT TO FORGET YOUR SNACKS.

-- Andy: NO.

-- Leo: LOSE YOUR SNACKS.

-- Andy: THAT'S RIGHT. RUN FASTER.

-- Leo: OH, NO, WE'LL NEVER GET THOSE SNACKS AGAIN.

-- Andy: RIGHT, I'M JUST MISTYPING IT HERE. LET'S TRY IT AGAIN, SHALL WE? PLEASE WAIT.

-- Leo: NOW THE REASON IT DOES THAT WAIT IS SO THAT YOU CAN'T USE AN AUTOMATED TOOL TO TRY A LOT PASSWORDS REALLY FAST.

-- Andy: THERE YOU GO.

-- Leo: THAT'S A SMART THING FOR IT TO DO. I'M IMPRESSED.

-- Andy: DECRYPT, LET'S TRY THIS AGAIN.

-- Leo: AND IT ALSO IS LOGGING THE FACT THAT SOMEBODY TRIED WITH THE WRONG PASSWORD SO --

-- Andy: THERE YOU GO. OH -- [Laughs]

-- Leo: YOU STILL CAN'T GET YOUR SNACKS.

-- Andy: I MISTYPED THE PASSWORD -- [Both talking at once]

-- Leo: WE WILL NEVER GET OUR SNACKS AGAIN. OH NO! ANY WAY TO CRACK THIS? IT IS A PRETTY STRONG ENCRYPTION?

-- Andy: AH, I DON'T KNOW. [Both laugh]

-- Andy: I HAVE NO IDEA.

-- Leo: WE'RE HAVING A LITTLE HARD TIME RIGHT NOW --

-- Leo: AND I'LL TELL YOU THAT'S PROBABLY GOOD. [Both laugh]

-- Leo: COMING UP, IF YOU'RE THINKING ABOUT BUYING A LAPTOP AND YOU READ THESE TERMS LIKE CENTRINA, PENTIUM M, MOBILE PENTIUM MAYBE YOU NEED TO CUT THROUGH A LITTLE OF THIS JARGON. WHICH PROCESSOR TO BUY FOR YOUR LAPTOP? IT'S A LITTLE CONFUSING, BUT ANDY'S GONNA EXPLAIN USING SLURPIES, STRAWS AND IT LOOKS LIKE COAT HANGERS AND BOXES. WE'LL GET OUR PROTECTIVE GEAR ON DURING THE BREAK. MAYBE YOU WANT TO DO THE SAME THING. BUT FIRST IT'S TIME TO TAKE ANOTHER, ANOTHER STAB AT OUR TECH QUIZ HERE. WHAT IS THAT NAME OF THAT NEW ROBOT THAT HONDA MADE, THE ONE THAT WALKS AROUND? HAVE YOU SEEN IT? IT'S SO COOL.

-- Andy: YEAH.

-- Leo: IT LOOKS REALLY HUMAN. IN FACT I THOUGHT THERE WAS A LITTLE GUY IN THERE BUT THERE ISN'T.

-- Andy: NO.

-- Leo: IS IT --

-- Leo: IT'S NAMED, I'LL GIVE YOU A HINT. IT'S NAMED AFTER A FAMOUS SCIENCE FICTION CHARACTER.

-- Andy: YES.

-- Leo: OR ACTUALLY AUTHOR.

-- Andy: AUTHOR.

-- Leo: RIGHT. WE'LL BE RIGHT BACK WITH THE ANSWER IN ABOUT TWO MINUTES. STAY RIGHT HERE.

-- A ROBOT DOES NOT LIVE BY PROGRAMMING ALONE. SOME CULTURE IS REQUIRED TO KEEP MY TAPES IN BALANCE.

-- Leo: WELCOME BACK TO "CALL FOR HELP". BEFORE THE BREAK WE ASKED YOU WHAT THE NAME OF THAT NEW TALKING ROBOT THAT HONDA HAS IS, IS, AND IT'S ASIMO! ALTHOUGH THE APPARENTLY THE ESTATE OF ISAAC ASIMOV ISN'T TOO HAPPY ABOUT THAT NAME. HONDA SAYS, NO, NO --

-- Leo: IT DOESN'T, IT'S GOT NOTHING TO DO WITH ISAAC ASIMOV, EVEN THOUGH OF COURSE ASIMOV CREATED "I ROBOT" AND "ROBOTS RULES" AND ALL OF THAT STUFF, THEY SAID NO, NO, THAT'S JUST A COINCIDENCE. NOTHING TO DO WITH ISAAC ASIMOV. I, I DON'T KNOW ABOUT THAT. HOPE YOU GOT THAT RIGHT. AND THANKS FOR PLAYING OUR LITTLE GAME. SO YOU'RE GONNA BUY A NEW LAPTOP, YOU GO TO CHOOSE A PROCESSOR AND YOU REALIZE THE MARKETING PEOPLE HAVE DONE IT AGAIN. YOU'VE GOT YOUR PENTIUM M, YOU'VE GOT CENTRINA, YOU'VE GOT YOUR MOBILE PENTIUM 4 AND THAT'S JUST THE INTEL PROCESSORS. IT'S ALL VERY CONFUSING. ANDY'S HERE TO HELP US THROUGH IT IN HIS OWN INIMITABLE WAY INVOLVING GLASSES AND SLURPIES, STRAWS AND COAT HANGERS.

-- Andy: YEAH.

-- Leo: WHAT ARE WE DOING HERE?

-- Andy: OKAY, WELL, TYPICALLY WHEN YOU GO TO THE STORE AND YOU LOOK AT ONE OF THESE LAPTOPS, YOU KNOW THAT PEOPLE WANT YOU TO BUY, YOU, YOU CAN BE CONFRONTED WITH A LOT OF DIFFERENT SELECTIONS.

-- Leo: YOU ARE.

-- Andy: AND REALLY WHEN YOU'RE, WHEN YOU'RE THINKING ABOUT A LAPTOP YOU GENERALLY START WITH THE PROCESSOR.

-- Leo: YES.

-- Andy: AND INTEL SEEMS TO HAVE A DOMINATION AND THEY DO MAKE MOBILE PROCESSORS AS YOU KNOW.

-- Leo: YEAH, BUT I THINK EVERYBODY AGREES THE INTEL MOBILE PROCESSOR'S THE ONE. [Both talking at once]

-- Andy: INTEL, YEAH --

-- Leo: YEAH, YEAH.

-- Andy: SO I'M NOT REALLY GONNA TALK ABOUT ANY PROCESSORS TODAY CAUSE ITS KIND OF A --

-- Leo: THEY HAVE A TUREON BUT WE DON'T -- [Both talking at once]

-- Andy: BUT --

-- Leo: YOU KNOW WE, WE DON'T - -

-- Andy: WE DON'T REALLY CARE.

-- Leo: WELL NOT YET.

-- Andy: NOT YET. BUT SO LET'S START, START WITH THE PENTIUM M, PENTIUM.

-- Leo: YEAH.

-- Andy: CAUSE THE PENTIUM M IS USUALLY A, A VERY, LEAN PROCESSOR.

-- Leo: HMM.

-- Andy: IT RANGES BETWEEN ABOUT 1.2 AND 2.1 GIGAHURTS.

-- Leo: GREAT PROCESSORS.

-- Andy: GREAT PROCESSOR. AND THINK OF IT IN TERMS OF IT'S GONNA SLURP THE, THE DATA OFF OF THIS THING.

-- Leo: THE JUICE, THE BATTERY, THE ELECTRICITY, NOT DATA, RIGHT?

-- Andy: ELECTRICITY. NO, IT'S GONNA SLURP WITH A --

-- Leo: THIS IS, THIS IS YOUR, HOW MUCH POWER'S IN YOUR BATTERY.

-- Andy: THIS IS HOW MUCH POWER'S IN YOUR BATTERY AND HERE IS I WOULD LIKE YOU TO AH --

-- Leo: OKAY.

-- Andy: SIP AWAY.

-- Leo: SO THIS WOULD BE A NARROW, THIN, LITTLE STRAW --

-- Andy: A NARROW, THIN, STRAW, IT'S GONNA TAKE A WHILE TO -- [Laughs]

-- Andy: THOSE ARE, THEY'RE VERY TASTY BY THE WAY.

-- Leo: I'M HAVING A LITTLE, CLOG.

-- Andy: YEAH.

-- Leo: WELL THAT'S THE POINT I MEAN --

-- Andy: IT, SO IT'LL TAKE A LONG, LONG TIME --

-- Leo: THIS DOESN'T DRAW VERY MUCH BATTERY POWER. [Both talking at once]

-- Andy: TO KILL YOUR BATTERY ON ONE OF THOSE DEVICES.

-- Leo: MMM, THAT'S QUITE GOOD.

-- Andy: YEAH. NOW OKAY, SO LET'S SAY THAT OKAY, THE PENTIUM M PROCESSOR - -

-- Leo: I VANT TO DRINK YOUR BLOOD.

-- Andy: YOU WANT, YOU WANT, EVERYTHING COMES WITH WIRELESS THESE DAYS.

-- Leo: IS THIS DIET?

-- Andy: IT IS DIET. IT'S DISGUSTING, I KNOW. UM SO --

-- Leo: WHY WOULD YOU MAKE A DIET SLURPY?

-- Andy: SOME OF THE, SOME OF THE PENTIUM M MACHINES, WELL THOUGH THEY ALL COME WITH WIRELESS.

-- Leo: YES.

-- Andy: BUT ITS NOT NECESSARILY INTEGRATED DIRECTLY IN. SO WHEN YOU ADD AN ANTENNA -- [Both talking at once]

-- Leo: THIS IS WIRELESS? OKAY.

-- Andy: THEN YOU ADD, ALSO ADD SOMETHING THAT WILL ACTUALLY DRAW MORE BATTERIES. SO ALL OF A SUDDEN YOU'RE GOING, YOU'RE WORKING --

-- Leo: OH, YEAH, AND THIS IS CENTRINA THAT WE'VE GOT HERE?

-- Andy: NO, THIS IS NOT. THIS IS JUST PENTIUM M WITH, IT'S NOT VERY GOOD -- [Laughs]

-- Andy: BUT ANYWAY, YOU GET THE IDEA EVEN THOUGH HE CAN'T - SEEM TO DO THAT. [Laughs]

-- Andy: ARE YOU GONNA BE OKAY THERE?

-- Leo: NO.

-- Andy: WE SHOULD GET A KNIFE FOR YOU OR SOMETHING LIKE THAT. ANYWAY, THE LOVELY LEO, THANK YOU VERY MUCH. THAT'S A PENTIUM M WITH A WIFI ADDED, AH, BUT IT'S NOT INTEGRATED INTO THE PROCESSOR. SO THE WIRELESS IS GONNA TAKE A FAIR AMOUNT OF JUICE, IF YOU COULD REACH IT, IF YOU COULD GET IT UP THERE.

-- Leo: OKAY, SO THAT'S NOT GONNA BE AS EFFICIENT.

-- Andy: IT WON'T BE AS EFFICIENT, NO.

-- Leo: RIGHT, NOT TO MENTION DIFFICULT TO GET YOUR LIPS AROUND. OKAY.

-- Andy: THAT'S RIGHT.

-- Leo: SO THAT'S THE PENTIUM M PLUS A WIRELESS --

-- Andy: PLUS A WIRELESS ADAPTOR.

-- Leo: OKAY.

-- Andy: THAT'S NOT INTEGRETED. NOW, LET'S TALK ABOUT THE CENTRINA.

-- Leo: YES.

-- Andy: CAUSE THE CENTRINA IS IT'S THE PENTIUM M PROCESSOR, OKAY.

-- Leo: YES, YES.

-- Andy: WE'LL GET, ADD A LITTLE BIT -- [Both talking at once]

-- Leo: JUST A LITTLE BIT MORE BATTERY.

-- Andy: BATTERY POWER THERE.

-- Leo: OKAY, YOU SUCK THIS ONE.

-- Andy: OKAY AND IT IS ALSO HAS INTEGRATED WIRELESS. THE WIRELESS IS ACTUALLY ENGINEERED TO WORK WITH THE PROCESSOR --

-- Leo: MMM-HMM.

-- Andy: TO BE A LITTLE MORE LEAN WITH THE BATTERY.

-- Leo: AHH.

-- Andy: OKAY? AND, AND JUST TO REPRESENT THE, THE INTEGRATED WIRELESS TECHNOLOGY -- [Leo laughing]

-- Andy: SO I'M JUST GONNA SIP GENTLY --

-- Leo: MR. CENTRINA, LADIES AND GENTLEMEN.

-- Leo: BUT IT SIPS GENTLY OF THE BATTERY, LESS POWER.

-- Andy: THAT'S, YOU'RE RIGHT, THAT IS DISGUSTING.

-- Leo: YEAH, I DON'T KNOW WHY YOU'D DO A DIET SLURPY. BUT OKAY, SO OKAY, NOW LET ME, LET ME CLARIFY. PENTIUM M, PENTIUM M PLUS CARD FOR WIRELESS --

-- Andy: CARD, YES.

-- Leo: PENTIUM M PLUS BUILT IN WIRELESS --

-- Andy: PLUS BUILT IN WIRELESS.

-- Leo: WHICH IS MUCH MORE EFFICIENT.

-- Andy: IT'S WHICH IS MUCH MORE EFFICIENT. [Both talking at once]

-- Leo: -- OKAY.

-- Andy: SO IT WON'T USE BATTERY AS MUCH.

-- Leo: THEY'RE BOTH SLURPY BUT NOT AS MUCH?

-- Andy: THEY'RE NOT AS MUCH. OKAY.

-- Leo: AND WHAT ABOUT THE, THE, THE, WE SAID THERE'S A, THERE'S A MOBILE PENTIUM?

-- Andy: NOW THERE'S MOBILE PENTIUM 4, RIGHT?

-- Leo: YEAH.

-- Andy: AND THE MOBILE PENTIUM 4 IS A LITTLE BIT MORE LIKE A DESKTOP.

-- Leo: IT'S REALLY MOBILE ONLY IN THE SENSE THAT YOU COULD PICK IT UP.

-- Andy: THAT'S RIGHT. [Both laugh]

-- Andy: IT'S NOT EXACTLY --

-- Leo: IF NOTHING ELSE, RIGHT?

-- Andy: AND IN FACT THAT MACHINE RIGHT THERE TO YOUR RIGHT IS ACTUALLY A MOBILE PENTIUM 4.

-- Leo: YEAH, YOU CAN SEE IT. IT'S HUGE.

-- Andy: IT'S HUGE. NOW THIS IS A LOT HUNGRIER, A LOT THIRSTIER.

-- Leo: OH YEAH? OKAY.

-- Andy: SO IT'S GONNA SUCK --

-- Leo: OH, LOOK AT THAT, A LOT OF JUICE.

-- Andy: A LOT OF JUICE.

-- Leo: AND WE HAVEN'T EVEN PUT THE CENTRINA ON YET.

-- Andy: NO THAT'S RIGHT. [Laughs]

-- Leo: AHH.

-- Andy: AND THEN YOU'D ADD WIRELESS --

-- Leo: OH, MORE? OKAY.

-- Andy: AND, AND THEN OF COURSE DON'T FORGET, DON'T FORGET OF COURSE YOU NEED TO HOLD YOUR COATHANGER, CAUSE IT'S NOT --

-- Leo: OH, OH.

-- Andy: BUILT IN.

-- Leo: CAUSE IT'S BUILT IN?

-- Andy: NO, IT'S NOT BUILT IN. ITS --

-- Leo: OKAY.

-- Andy: ALL RIGHT?

-- Leo: IF YOU'RE JUST TUNING IN -- [Both laugh]

-- Leo: IT'S HALLOWEEN ONCE AGAIN. ALL RIGHT.

-- Andy: THAT'S IT. SO IT'S, IT'S DRAWING, MY ENGINEERING OF THE STRAWS IS CLEARLY VERY BAD THERE, BUT YOU GET THE SENSE.

-- Leo: I GET THE IDEA.

-- Andy: YOU GET THE SENSE THAT YOU'RE SUCKING A LOT OF POWER OUT OF THAT BATTERY.

-- Leo: YES.

-- Andy: IT'S GONNA GO GET DRAINED VERY, VERY QUICKLY. WIRELESS IS GONNA --

-- Leo: SO WHAT DO YOU WANT? YOU WANT IT SOUNDS LIKE CENTRINA.

-- Andy: WELL IT'S INTERESTING, CENTRINA I MEAN IF YOU'RE GONNA BE MOBILE A LOT AND YOU WANT A LOT OF BATTERY, BATTERY POWER - -

-- Leo: MMM-HMM.

-- Andy: YOU FLY A LOT.

-- Leo: MMM-HMM.

-- Andy: AND YOU'RE NOT REALLY PLUGGED AT ALL.

-- Leo: IT TASTES BETTER TOO.

-- Andy: YOU'RE GONNA WANT A CENTRINA PROCESSOR.

-- Leo: HMMM, MMMM.

-- Andy: IT'S GONNA COME IN THE SMALLER, LIGHTER LAPTOPS. IN FACT THIS IS THE, THIS IS THE PENTIUM M. THIS IS AN, THIS IS AN IBM MACHINE.

-- Leo: RIGHT.

-- Andy: AND THIS ACER, IS IT ACER OVER HERE? IS, IS A CENTRINA.

-- Leo: OKAY AND IT'LL SAY CENTRINA ON IT.

-- Andy: YEAH.

-- Leo: YEAH, BUT NOW MY ONLY QUESTION. I DON'T HAVE TO WEAR THIS HAT IF I USE A CENTRINA, DO I?

-- Andy: WELL ONLY IF YOU WANT TO STAND OUT, IN A CROWD.

-- Leo: OKAY. FOR MORE INFORMATION ON MOBILE PROCESSORS, OH, IT'S GOOD, IT'S A NICE FIT ACTUALLY, CHECK OUT --

-- Leo: OUR SHOWNOTES AT --

-- Leo: THIS IS HOW I WANT TO BE REMEMBERED WHEN I'M PASSED ON. AND IF YOU'D LIKE TO KNOW MORE ABOUT HOW TO BE ON THIS, SHOW WELL, STICK AROUND. WE'RE, IT'S, BATTERY JUICE FOR ALL, EVERYBODY, JOIN IN!

-- HERE WE ARE KIDS!

-- Leo: MMM.

-- WOULD YOU LIKE A SLURPY?

-- Leo: IT'S VERY LOW CAL, EY? IT'S GOOD FOR YOU.

-- Amber: IS IT?

-- Leo: WELL EXCEPT FOR THE RED DYE NUMBER THREE, YEAH, VERY, VERY GOOD FOR YOU.

-- Andy: ALL RED?

-- Leo: NO, NOT YET. I HAVEN'T HAD QUITE ENOUGH. MMM-HMM. WELL, I THINK THAT WAS INTERESTING. NOW I ACTUALLY HAVE A, A PENTIUM M BUT NOT A CENTRINA. I THINK NOWADAYS YOU CAN GET A, A BUILT IN LOW POWER WIFI CHIPS THAT AREN'T NECESSARILY FROM INTEL, RIGHT?

-- Andy: YEAH, IT'S JUST YOU CAN -- OF THE, OF THE INTEL BRAND. THAT'S FOR SURE. [Both talking at once]

-- Leo: I MEAN IT'S JUST INTEL TRYING TO GET YOU TO BUY MORE INTEL STUFF.

-- Andy: YEAH, TRUE. [Both talking at once]

-- Leo: WHAT ARE YOU LOOKING AT? [Both laugh]

-- Amber: HOW CAN YOU GUYS TALK TO EACH OTHER? [Laughs]

-- Leo: ROUND HEAD? [Both laugh]

-- Leo: YOU KNOW I ALWAYS WONDER WHEN PEOPLE JUST TUNE INTO THIS SHOW AND IT'S A SITUATION LIKE THIS, IF THEY JUST, DO THEY GO BY AND SAY I'M NOT WATCHING THAT SHOW. OR DO THEY STOP AND SAY IT'S LIKE A CAR WRECK. I HAVE TO SEE WHAT THEY'RE TALKING ABOUT. COME BACK AND JOIN US AGAIN. IF YOU'VE GOT A QUESTION DON'T FORGET CALLFORHELPTV.COM IS THE, I'M SORRY YOU HAVE TO WORK WITH US. [Both laugh]

-- Leo: I REALLY AM. THE WEBPAGE.

-- Amber: I LOVE IT.

-- Leo: IF YOU'VE GOT A PROBLEM WITH YOUR PERSONAL CONFUSER DON'T WHINE, OH SORRY --

-- Andy: DON'T WHINE --

-- Leo: YEAH, THAT'S HIS LINE.

-- Amber: DON'T MOAN --

-- Leo: DON'T YELL, RIGHT.

-- Andy: DON'T YELL.

-- Leo: OH, DON'T YELL THAT'S RIGHT.

-- All: JUST "CALL FOR HELP"!

-- Leo: SEE YOU LATER. BYE-BYE.

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