Call for Help
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'Call for Help' HOSTS
Host Image Leo Laporte
A technology journalist, author and broadcast personality. His specialties lie in computers, the Web, video games, digital music and consumer electronics.
Host Image Amber MacArthur
An experienced Web content and usability strategist, Amber is also a tech journalist who specializes in Internet, software, and gadget trends and tips.
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Show Notes #156 - Transcripts

 

>> Amber MacArthur: FIND YOUR FLASH DANCE FEET, TODAY ON "CALL FOR HELP". [Playing theme music]

>> Woman: I HOPE THESE PEOPLE CAN HELP ME WITH MY COMPUTER. OH... [Siren] NO!

>> Operator: A TECHNICIAN WILL BE WITH YOU IN FOUR HOURS.

>> Woman: FOUR HOURS!?

>> Man: YOU CAN UPGRADE FOR JUST $5,000!

>> Woman: WHAT?!

>> Man: YOUR UNIVERSAL VIDEO CONFIG BOARD SHOULD BE SET TO ID6.

>> Woman: I NEED THAT IN PLAIN ENGLISH. HELP!

>> Leo Laporte: LEO LAPORTE, CALL FOR HELP. MAY I HELP YOU?

>> Leo Laporte: HEY, HOW ARE YOU? IT'S GOOD TO SEE YOU. IT'S TIME FOR "CALL FOR HELP". COME ON, EVERYBODY IN THE FAMILY ROOM, YOU KNOW, ALL SIT DOWN IN FRONT OF IT. YOU CAN HAVE YOUR COMPUTERS WITH YOU WHILE YOU WATCH THE SHOW, THAT'S OKAY, TOO.

>> Leo Laporte: THIS IS THE SHOW WE HELP YOU GET THE MOST OUT OF TECHNOLOGY. WE HELP YOU MASTER TECHNOLOGY INSTEAD OF LETTING IT MASTER YOU. AND THAT MEANS EVERYTHING, COMPUTERS, AND CELL PHONES, AND CAMCORDERS AND DIGITAL CAMERAS, MAC, WINDOWS, LINUX, IT'S ALL IN HERE, AND IN ONE HOUR, YOU'RE GOING TO START TO ABSORB AND LEARN AND I TELL YOU, YOU GIVE US OH... SIX WEEKS OF SHOWS, JUST WATCH US FOR SIX WEEKS, IT'S ALL WE ASK. AND YOU WILL BE THE COMPUTER EXPERT, THE WIZARD, THE TECHNOLOGY GO-TO GAL OR GUY, THE ONE PEOPLE SAY, "WELL HOW DOES THAT WORK?" AND YOU SAY, "WELL I KNOW THAT, I KNOW THAT." AND YOU DON'T EVEN HAVE TO THANK US. YOU DON'T EVEN HAVE TO GIVE US CREDIT. JUST WATCH THE SHOW, THAT'S ALL WE ASK. HERE ARE MY CALL FOR HELPERS, LADIES AND GENTLEMEN, AMBER MacARTHUR, AND ANDY WALKER.

>> Amber MacArthur: HI, LEO, GOOD TO SEE YOU.

>> Andy Walker: \M DA-DA-DA-DA- DA... \M

>> Leo Laporte: BOY, YOU'RE IN A HAPPY-GO-LUCKY MOOD.

>> Andy Walker: YEAH, WE ARE.

>> Amber MacArthur: WE ARE, WE'RE VERY HAPPY.

>> Leo Laporte: IS IT BECAUSE WE'RE DANCING LATER TODAY?

>> Andy Walker: YES.

>> Amber MacArthur: YES, WE'VE BEEN PRACTISING. WE DIDN'T LET YOU IN ON THAT PART. [Laughing]

>> Leo Laporte: NO, THAT'S GOOD, I'M GOING TO WATCH -- YOU DANCE. THIS IS AN ONLINE SITE THAT LETS YOU JUST--

>> Amber MacArthur: YEAH, bestofmoves.com. WE'RE GOING TO DO A LITTLE DEMO. WE'RE GOING TO LEARN HOW TO DO THE ELECTRIC SLIDE.

>> Leo Laporte: THE ELECTRIC SLIDE?

>> Amber MacArthur: YEAH.

>> Leo Laporte: THAT WILL BE FUN, DANCE LESSONS ONLINE. FIRE FOX OWNERS, YOU'RE GOING TO WANT TO WATCH FOR ANDY'S SEGMENT.

>> Andy Walker: SUPER SIZED FIRE FOX, BABY.

>> Leo Laporte: DUDE, ROCK ON.

>> Andy Walker: THERE'S THIS -- ONE OF OUR VIEWERS SENT US THESE REALLY COOL LITTLE SETTINGS, YOU TWEAK THEM IN FIRE FOX, AND ALL OF A SUDDEN IT GOES FAST, FAST, FAST.

>> Leo Laporte: IT DOES.

>> Andy Walker: IF YOU HAVE A BROADBAND CONNECTION.

>> Leo Laporte: SPEEDS IT UP QUITE A BIT.

>> Andy Walker: I'LL SHOW YOU HOW TO DO THAT.

>> Leo Laporte: ALL RIGHT. AND WE ALSO HAVE OF COURSE, OUR LINUX COOK HERE, OUR CHEF, MARCEL GAGNE, HE'S GOING TO SHOW US I-TUNES ALTERNATIVES FOR LINUX -- THEY'RE BETTER THAN I-TUNES. AND MIKEY'S GOT A MAC-ALICIOUS FREE FILE. BUT I WANT TO SAY, HELLO TO MICHAEL HERE. HE SENT US THIS PICTURE.

>> Amber MacArthur: YEP.

>> Leo Laporte: WE'RE GETTING A LOT OF PICTURES NOW. SEND THEM TO amber@callforhelptv.com. SHE'LL BE THE KEEPER OF THE PICTURES.

>> Amber MacArthur: DEFINITELY AND WE'LL POST THEM ON OUR WALL OF SHAME.

>> Leo Laporte: WE SAW HIM IN... THIS WAS THE APPEARANCE WE DID IN THE INDIGO STORE, OR CHAPTERS?

>> Amber MacArthur: YEAH, THAT'S THE BOOK SIGNING THAT WE DID IN DECEMBER.

>> Leo Laporte: COOL, WELL THERE YOU GO. WE'LL PUT YOU ON OUR WALL OF SHAME, MICHAEL. YOU'RE ONE OF THE MANY. WE'RE GOING TO GET, LIKE, A LOT OF THESE.

>> Amber MacArthur: YEAH, WE'VE GOTTEN QUITE A FEW.

>> Leo Laporte: THAT'S GREAT. WHO'S OUR FIRST CALLER TODAY?

>> Amber MacArthur: OUR FIRST CALLER IS JOHN FROM LITTLE BRAS D'OR, NOVA SCOTIA.

>> Leo Laporte: YOU SAID THAT SO WELL. HELLO, JOHN, HOW ARE YOU?

>> John: NOT TOO BAD, LEO.

>> Leo Laporte: AFTER YOU, MONSIEUR. LADIES AND GENTLEMEN, OUR OWN BASIL FAULTY -- NO, NO, THAT'S NOT-- THAT'S SOMEBODY ELSE. SO JOHN, WHAT CAN I DO FOR YOU TODAY?

>> John: WELL, LEO, I INSTALLED A D-LINK ROUTER ON MY SYSTEM.

>> Leo Laporte: VERY GOOD.

>> John: AND DURING THE INSTALLATION, I UNDERSTAND NOW THAT I SHOULD HAVE CHANGED THE PASSWORD.

>> Leo Laporte: OH YEAH.

>> John: AND I DIDN'T.

>> Leo Laporte: OKAY, LET ME TALK ABOUT WHY, AND I'LL SHOW YOU HOW TO DO IT. IT'S VERY EASY. THESE ROUTERS, NEW THE LAST THREE OR FOUR YEARS, REALLY MAKE IT EASY TO GET YOUR NETWORK UP AND RUNNING. THEY'RE GENERALLY INSTALLED BECAUSE YOU WANT TO SHARE INTERNET ACCESS. YOU HAVE MORE THAN ONE COMPUTER AND A HIGH SPEED ACCESS, IS THAT IT?

>> John: THAT'S IT.

>> Leo Laporte: YEAH. BUT I EVEN RECOMMEND IT IF YOU HAVE ONE COMPUTER AND A HIGH SPEED CONNECTION, BECAUSE IT REALLY IS A VERY USEFUL AND EFFECTIVE FIREWALL, ALL OF THEM -- I DON'T CARE IF IT SAYS FIREWALL ON THE BOX, OR NOT. ANY ROUTER IS GOING TO PROTECT YOU FROM THE OUTSIDE WORLD. BUT THERE IS ONE POTENTIAL FLAW, AND YOU JUST MENTIONED IT. AND YOU WERE PROBABLY WATCHING WHEN WE HAD STEVE GIBSON ON LAST WEEK.

>> John: I SAW STEVE.

>> Leo Laporte: THE PROBLEM IS THAT ALL THESE ROUTERS COME WITH A DEFAULT PASSWORD.

>> Leo Laporte: IN THE CASE OF LINXIS, I THINK IT'S ADMINPUBLIC OR ADMINADMIN.

>> John: ADMINBLANK

>> Leo Laporte: ADMINBLANK? WELL WHAT THAT MEANS IS, IF SOMEONE CAN GET TO YOUR ROUTER, WHICH ISN'T SUCH A HARD THING TO DO, IF THEY KNOW YOUR INTERNET ADDRESS, THEY CAN LOG INTO IT, AND CHANGE THE SETTINGS, AND MAYBE OPEN A HOLE IN YOUR FIREWALL. SO IT IS VERY IMPORTANT TO SET -- AS SOON AS YOU GET THAT ROUTER HOME AND YOU'RE SET IT UP, TO CHANGE THE SETTINGS. NOW YOU SAID YOU HAD A LINKSYS?

>> John: UH, D-LINK.

>> Leo Laporte: D-LINK YOU HAVE, OKAY. EVERY ROUTER CAN BE CONFIGURED THROUGH THE WEB BROWSER, BUT YOU HAVE TO ENTER IN THE RIGHT IP ADDRESS. IN THE CASE OF LINKSYS, WHICH IS THE MOST COMMON, IT'S 198.160 -- 192.168.1.1. I'M TRYING TO REMEMBER, D-LINK IS...

>> Andy Walker: .0.1.

>> Leo Laporte: .0.1.

>> Andy Walker: MM-HMM.

>> Leo Laporte: SO IT'S 192.168.0.1 AND WHAT WILL HAPPEN WHEN YOU SURF TO THAT IS, YOU'LL ALMOST UNDOUBTEDLY BE ASKED FOR A PASSWORD, AND YOU KNOW WHAT IT IS NOW, [Laughing] WE'VE CHANGED OURS. I'M GOING TO ENTER IN OUR SPECIAL PASSWORD. YOUR CONFIGURATION WILL LOOK DIFFERENT THAN THIS. IN FACT, EVEN IF YOU HAVE A LINKSYS, IT WILL PROBABLY LOOK DIFFERENT. WE HAVE A KIND OF AN UNUSUAL LINKSYS. BUT SOMEWHERE WITHIN THIS CONFIGURATION, THERE WILL BE SOMETHING LIKE THIS. WE HAVE AN ADMINISTRATION TAB IN OURS. AND YOU'LL SEE IT SAYS ROUTER PASSWORD, AND RECONFIRM TO ENTER. NOW WE'VE GOT ONE ENTERED IN, BUT YOU COULD CHANGE THAT AND IT'S A GOOD IDEA. THAT'S ONE OF THE FIRST THINGS YOU SHOULD DO. THERE'S ANOTHER THING, IF YOU SAW STEVE, YOU PROBABLY SAW HIM SAY THIS, IS, YOU WANT TO DISABLE UNIVERSAL PLUG AND PLAY. DID YOU REMEMBER THAT PART?

>> John: NO, I DON'T.

>> Leo Laporte: YEAH, THIS IS SOMETHING THAT IS-- CAN BE A USEFUL FEATURE, BUT CAN ALSO BE A SECURITY PROBLEM. THE IDEA OF UNIVERSAL PLUG AND PLAY IS, AND MICROSOFT CREATED THIS SPECIFICALLY TO MAKE IT EASIER -- AND A LOT OF SECURITY HOLES, THAT'S EXACTLY THEIR GENESIS. THEY MAKE IT EASIER FOR USERS, BUT THEY ALSO MAKE IT EASIER FOR BAD GUYS. IN THIS CASE, A PROGRAM RUNNING ON YOUR COMPUTER USES UNIVERSAL PLUG AND PLAY TO CONFIGURE YOUR ROUTER SO THAT IT CAN PASS ITS DATA THROUGH. NOW THAT'S GREAT IF YOU'VE GOT A CHAT CLIENT. LET'S SAY THAT YOU HAVE AOL INSTANT MESSENGER, AND YOUR ROUTER IS BLOCKING PORT 5190. WELL AOL INSTANT MESSENGER CAN USE UNIVERSAL PLUG AND PLAY TO OPEN THAT PORT UP, AND GIVE IT ACCESS TO THE OUTSIDE WORLD. BUT-- AND THAT'S FINE, AND THAT'S GREAT, AND JOHN DOESN'T HAVE TO KNOW ANYTHING ABOUT OPENING PORTS, BUT A TROJAN HORSE FROM A HACKER COULD DO EXACTLY THE SAME THING, AND IT DOESN'T ASK YOU ANYTHING, IT JUST DOES IT. SO IT IS DANGEROUS, BUT DISABLING IT MAY IN FACT CAUSE SOME PROGRAMS TO-- INTERNET ACCESSING PROGRAMS TO STOP WORKING. NOT YOUR BROWSER, NOT YOUR E- MAIL, UNUSUAL PROGRAMS, MAYBE A CHAT ROOM OR SOMETHING LIKE THAT. AND THOSE YOU'LL HAVE TO BY HAND OPEN UP THE CONNECTIONS FOR, BUT I'M TELLING YOU, THIS IS STILL MUCH SAFER, SO DISABLE UNIVERSAL PLUG AND PLAY. IS IT A WIRELESS ROUTER, JOHN, OR A WIRED ROUTER?

>> John: WIRED.

>> Leo Laporte: OKAY, SO YOU DON'T HAVE TO WORRY ABOUT ENCRYPTION, BUT I DO RECOMMEND, IF YOU'RE USING A WIRELESS ROUTER, YOU TURN ON-- THERE'S TWO KINDS OF ENCRYPTION IN THE WIRELESS WORLD. THERE'S WEP AND WPA. WPA IS LATER AND MORE SECURE, SO IF YOU'VE GOT ACCESS TO WPA, USE WPA. YES, THAT MEANS THAT THE FIRST TIME YOU LOG INTO THAT ROUTER, YOU'LL HAVE TO ENTER A PASSWORD, BUT YOU'LL HAVE IT REMEMBER THAT PASSWORD, SO YOU DON'T HAVE TO DO IT AGAIN AND AGAIN. YOU WANT THAT PASSWORD. AGAIN THERE'S THIS TRADE-OFF BETWEEN CONVENIENCE FOR THE USER, AND SECURITY. THE EASIER IT IS FOR YOU, THE FEWER TIMES YOU HAVE TO ENTER PASSWORDS, OR YOU HAVE TO CONFIGURE STUFF, HEY, THAT'S GREAT FOR YOU, BUT IT ALSO MEANS THAT ANY HACKER HAS THE SAME CONVENIENCE, AND THAT'S WHAT WE DON'T WANT TO HAVE. SO ONE OF THE THINGS WE GIVE UP FOR SECURITY IS, YOU HAVE TO ENTER YOUR PASSWORD MORE OFTEN, YOU HAVE TO DO SETTINGS BY HAND, BUT I THINK IT'S VERY IMPORTANT THAT YOU DO THAT. YOU KNOW, THIS ROUTER, JOHN, IS NOW YOUR FIREWALL. IT IS PROTECTING YOU FROM THE INTERNET. YOU DON'T WANT TO DISABLE SOME OF ITS MOST USEFUL FEATURES. DOES THAT MAKE SENSE?

>> John: IT DOES.

>> Leo Laporte: ANOTHER THING YOU MAY OR MAY NOT WANT TO DO, AND CERTAINLY I WOULD DO THIS IF YOU HAD A WIRELESS ROUTER. IT'S PROBABLY LESS IMPORTANT ON A WIRED ROUTER, THIS IS THE MAC FILTERING, WHICH MEANS ESSENTIALLY YOU TELL THE ROUTER WHICH COMPUTERS ARE ALLOWED TO USE YOUR ROUTER.

>> Leo Laporte: THIS IS IN ADDITION TO A PASSWORD. YOU ENTER IN ADDRESSES THAT ARE ALLOWED. AND IF-- EVERY NETWORK DEVICE HAS A UNIQUE ONE AND ONLY MAC ADDRESS. IT'S A LONG NUMBER THAT IS UNIQUE TO THAT DEVICE. SO EACH PC, EACH LAPTOP, HAS ITS OWN MAC ADDRESS. YOU FIND OUT THOSE, YOU KNOW, USUALLY IN THE NETWORK PROPERTIES, YOU CAN FIND OUT THEIR MAC ADDRESS, ENTER THOSE IN, THEN ONLY THOSE DEVICES CAN LOG INTO YOUR ROUTER. THAT IS DOUBLE SECURITY, THAT'S BELT AND SUSPENDER.

>> John: OH.

>> Leo Laporte: MOST CORPORATIONS WILL DO THAT, AND WHAT IT MEANS IS, AGAIN, MORE INCONVENIENCE -- LET'S SAY YOU HAVE-- PEOPLE COME OVER TO MY HOUSE, THEY WANT TO USE MY WIFI, RIGHT? WELL, IF I HAVE MAC ADDRESS FILTERING TURNED ON, THEY CAN'T UNTIL I ACTUALLY GET THEIR MAC ADDRESS AND TELL THEM, OKAY, NOW I'VE ENABLED IT, ALL RIGHT? ... IF THAT MAKES SENSE.

>> John: OH.

>> Leo Laporte: SO THAT'S LIKE EVERYTHING, THAT'S THE KITCHEN SINK, BUT THE VERY MOST IMPORTANT THING TO DO IS THE ONE YOU ASKED ME, WHICH IS ENTER THAT PASSWORD. AND SO LOOK IN YOUR D-LINK MANUAL, IT WILL TELL YOU HOW TO GET THERE. MIKEY, AND ANDY WHO SAY THEY KNOW, SAY IT'S AT 192.168.0.1, FROM ANY BROWSER THAT LOGS YOU IN TO THIS WEB BASED INTERFACE FOR YOUR ROUTER, OKAY?

>> John: GREAT.

>> Leo Laporte: HEY, I THANK YOU, JOHN, I'M GLAD YOU'RE PAYING ATTENTION TO SECURITY AND I'M GLAD YOU'RE WATCHING THIS SHOW.

>> John: OH, WE ENJOY IT VERY MUCH HERE LEO.

>> Leo Laporte: THAT'S GREAT, THANKS A LOT.

>> John: ASK AMBER TO PUT A PIN IN CAPE BRETON ISLAND FOR ME.

>> Leo Laporte: WILL WE DO THAT? CAN WE DO THAT?

>> Amber MacArthur: WE CAN.

>> Leo Laporte: CAPE BRETON ISLAND, LET'S GET A PIN.

>> Amber MacArthur: ALL RIGHT.

>> Leo Laporte: BASIL IS SWINGING THE CAMERA NOW, SO THAT WE CAN SEE THAT. LADIES AND GENTLEMEN, A PIN IN CAPE BRETON ISLAND. I DON'T THINK WE HAVE TO TELL AMBER WHERE THAT IS.

>> Amber MacArthur: WE'RE GOING TO KIND OF MAKE IT UP HERE.

>> Leo Laporte: SOMEWHERE THERE IN THE OCEAN.

>> John: RIGHT.

>> Leo Laporte: HEY, THANK YOU, JOHN.

>> John: YOU'RE WELCOME.

>> Leo Laporte: GREAT TO TALK TO YOU, TAKE CARE. COMING UP, SECRET TIPS ON HOW TO SUPERCHARGE YOUR FIREFOX WEB BROWSER.

>> Leo Laporte: ANDREW HAS THE LATEST WHEN WE COME BACK. STICK AROUND. [Playing Theme Music] [Playing Theme Music]

>> Leo Laporte: WELCOME BACK TO "CALL FOR HELP". FIREFOX HAS TAKEN THE WORLD BY STORM. IT'S THE ALTERNATE FREE WEB BROWSER THAT IS SAFER, IT'S EASIER TO USE, IT'S MORE FUNCTIONAL THAN INTERNET EXPLORER, AND WE RECOMMEND IT JUST BECAUSE YOU DON'T GET SPYWARE SO MUCH WITH IT. BUT ANDY'S FOUND YET ANOTHER REASON, IF YOU'VE TOG HIGH SPEED INTERNET, YOU MIGHT WANT TO USE FIREFOX. THESE ARE SOME TWEAKS, SOME HIDDEN TWEAKS TO THE FIREFOX SETTINGS. SHOW US FIRST OF ALL HOW YOU GET HERE. THIS IS COOL.

>> Andy Walker: OKAY, WELL, IN BEHIND THE SCENES IN FIREFOX IS ACTUALLY A ZILLION SPECIAL SETTINGS.

>> Leo Laporte: AND THEY MADE THIS ACCESSIBLE, WHICH I REALLY LIKE. YOU DON'T HAVE TO EDIT SOME INI FILE OR FIGURE OUT SOME REGISTRY TWEAKS, IT'S ACTUALLY IN THE BROWSER.

>> Andy Walker: EXACTLY, ALL YOU'VE GOT TO DO IS, LET'S OPEN FIREFOX HERE ON THE SCREEN -- OOPS.

>> Leo Laporte: DON'T OPEN INTERNET OUTLOOK OR YOU'LL BE SORRY. OKAY, SO WE'RE GOING TO ENTER IN AN UNUSUAL ADDRESS.

>> Andy Walker: WE'RE GOING TO GO, about:config

>> Leo Laporte: NOW THIS HAS BEEN IN NETSCAPE FOR YEARS. YOU COULD DO, ABOUT BLANK, YOU USED TO BE ABLE TO DO ABOUT, REMEMBER THEY USED TO HAVE THE FISH CAM?

>> Andy Walker: YES.

>> Leo Laporte: YOU COULD DO ABOUT FISH CAM, YOU'D SEE THEIR FISH. SO THIS IS about:config.

>> Andy Walker: AND A LOT OF THESE GUYS KIND OF LOOK LIKE REGISTRY SETTINGS ON THIS.

>> Leo Laporte: THEY DO, DON'T THEY?

>> Andy Walker: SO ALL YOU WANT TO DO IS, YOU WANT TO GO DOWN TO--

>> Leo Laporte: LOOK AT ALL OF THESE. HAVE YOU PLAYED WITH SOME OF THESE, JUST TO SEE WHAT HAPPENS?

>> Andy Walker: YEAH, JUST INITIALLY, AND I-- YOU KNOW, ACTUALLY I WANT TO DO MORE OF THIS, BECAUSE IF YOU TWEAK, YOU CAN DO ALL SORTS OF REALLY NEAT THINGS.

>> Leo Laporte: THERE'S DOZENS, I MEAN THIS GOES ON AND ON.

>> Andy Walker: WHAT WE'RE GOING TO EDIT IS SOMETHING CALLED PIPELINING. AND PIPELINING IS BASICALLY WHEN YOU OPEN A BROWSER TO TALK TO A WEBSITE, YOU MAKE A REQUEST, AND YOU GO, "HI, CAN I HAVE THAT PIECE OF DATA?" SO THAT'S YOU'RE PIPELINING. WHAT WE'RE GOING TO DO IS WE'RE GOING TO OPEN A SESSION SO WE CAN DO, "HEY-HEY-HEY, CAN I HAVE SOME, CAN I HAVE SOME, CAN I HAVE SOME?

>> Leo Laporte: MULTIPLE REQUESTS AT THE SAME TIME.

>> Andrew: YEAH, EXACTLY. SO YOU HAVE TO CHANGE ABOUT FOUR DIFFERENT SETTINGS WITHIN THIS, AND ALL YOU DO IS, YOU RIGHT CLICK ON network.http.pipelining AND YOU'RE GOING TO TOGGLE FROM FALSE OVER HERE, TO... TRUE.

>> Leo Laporte: THIS IS IRONIC. THIS IS ESSENTIALLY A WINDOWS REGISTRY TYPE OF EDIT.

>> Andy Walker: IT IS.

>> Leo Laporte: BUT THEY FIGURED OUT HOW TO DO IT SO MUCH EASIER, JUST RIGHT CLICK AND TOGGLE. THIS IS MUCH EASIER.

>> Andy Walker: YEAH, IT'S REALLY CLEVER, SO THERE'S ABOUT THREE.

>> Leo Laporte: YOU CHANGED THIS ONE, WHICH IS network.http.pipelining TO TRUE.

>> Andy Walker: WE'RE GOING TO GO TO, network.http.proxy.pipelining AND AGAIN, WE'RE GOING TO TOGGLE FROM FALSE TO TRUE.

>> Leo Laporte: OKAY, SO TURN ON THOSE TWO PIPELINING SETTINGS.

>> Andrew: NOW YOU'RE GOING TO ALSO, AND FINALLY THIS IS WHERE YOU CAN POTENTIALLY BE VERY GREEDY.

>> Leo Laporte: OKAY.

>> Andy Walker: THERE'S SOMETHING CALLED network.http.proxy.pipelining. maxrequests, THE MAXIMUM NUMBER OF REQUESTS THE BROWSER CAN MAKE OF A WEBSITE TO ASK FOR DATA.

>> Leo Laporte: NOW THE DEFAULT IS TO TURN THIS OFF. YOU HAVE ONE REQUEST AT A TIME.

>> Andy Walker: FOUR, FOUR IS THE DEFAULT.

>> Leo Laporte: FOUR IS THE DEFAULT.

>> Andy Walker: SO BASICALLY IT'S GOING TO MAKE FOUR REQUESTS. YOU'RE GOING TO SAY, FOUR CONNECTIONS TO THE WEBSITE, GIVE ME THIS PIECE OF DATA --

>> Leo Laporte: ON A DIALUP, YOU WON'T SEE ANY BENEFIT, BUT ON BROADBAND, WHERE YOU HAVE A LOT OF BANDWIDTH, YOU MIGHT SEE A HUGE IMPROVEMENT. IN FACT, I'VE TRIED IT, AND YOU DO.

>> Andy Walker: NOW YOU CAN TWEAK THIS. YOU CAN SORT OF PUT 10, 20, 30. I'VE TRIED IT AT 30, AND ON VERY MULTIMEDIA INTENSIVE WEBSITES -- BANG.

>> Leo Laporte: BECAUSE YOU'RE GETTING DIFFERENT PARTS.

>> Andy Walker: RIGHT, IT'S MAKING 30 SESSIONS. IT'S SAYING, GIVE ME-- BASICALLY, OPENING 30 CONNECTIONS TO THE WEB BROWSER.

>> Leo Laporte: NOW AS A WEB MASTER, I WORRY A LITTLE BIT ABOUT THIS, BECAUSE IF EVERYBODY STARTS DOING THIS, YOU'RE JUST GOING TO JUST KILL MY BANDWIDTH.

>> Leo Laporte: AND IN FACT IT WILL END UP BEING SLOWER FOR EVERYBODY.

>> Andy Walker: RIGHT.

>> Leo Laporte: IT'S ONE OF THOSE THINGS WHERE -- GIVE IT ALL TO ME. BUT IF WE ALL DO THIS, IT'S NOT GOING TO WORK SO WELL.

>> Andy Walker: WELL, EVERYBODY ON THE SHOW, PERHAPS, YOU KNOW, WHO WATCHES THE SHOW. ONLY--

>> Leo Laporte: ONLY FOR "CALL FOR HELP" USERS, EVERYBODY ELSE, DON'T USE THIS.

>> Andy Walker: THAT'S RIGHT.

>> Leo Laporte: OKAY, THERE, THAT'S FINE.

>> Andy Walker: SO IT'S JUST US 100,000 OR 200,000 PEOPLE, SO NO BIG DEAL AT ALL.

>> Leo Laporte: NO BIG DEAL.

>> Andy Walker: BUT IF EVERYONE ON THE INTERNET DID IT, YES THERE WOULD BE A REAL PROBLEM.

>> Leo Laporte: IT DOES MAKE A DIFFERENCE.

>> Andy Walker: AND THEN ONCE YOU'VE-- OH, AND THERE'S ONE OTHER THING, WHICH IS KIND OF WEIRD.

>> Leo Laporte: SO THOSE ARE ALL THE PIPELINING SETTINGS.

>> Andy Walker: RIGHT, AND YOU'RE GOING TO ADD ONE MORE SETTING, CALLED nglayout.initialpoint.delay. NOW I DON'T EXACTLY KNOW WHAT THIS DOES, BUT ALL YOU'RE GOING TO DO IS GO, NEW, INTEGER, AND YOU'RE GOING TO CREATE THIS, AND I'VE ACTUALLY ALREADY CREATED IT.

>> Leo Laporte: THIS IS ALL IN THE SHOW NOTES, SO YOU DON'T HAVE TO FIGURE IT OUT.

>> Andy Walker: AND THEN YOU SET THE VALUE TO ZERO.

>> Leo Laporte: ZERO.

>> Andy Walker: RIGHT.

>> Leo Laporte: I THINK WHAT THAT DOES IS, THAT IS AN ILLUSION THAT MAKES IT LOOK LIKE YOUR PAGE IS JUMPING UP FASTER. NORMALLY THE BROWSER WILL DELAY A LITTLE BIT TILL IT HAS MORE INFORMATION BEFORE IT STARTS PAINTING THE SCREEN.

>> Leo Laporte: THIS IS BASICALLY SAYING, PAINT THE SCREEN IMMEDIATELY.

>> Andy Walker: AS SOON AS YOU GET DATA.

>> Leo Laporte: I THINK, THAT'S MY GUESS ANYWAY.

>> Andy Walker: NOW LET'S JUST DO A LITTLE TEST, BECAUSE I--

>> Leo Laporte: YOU HAVE SOME DIFFERENTLY CONFIGURED BROWSERS?

>> Andy Walker: WELL I HAVE MIKEY'S LAPTOP HERE. I'M TOURNAMENT POP OVER TO THAT, AND I HAVEN'T CONFIGURED THAT. HERE WE GO -- NO.

>> Leo Laporte: I HEAR IT WAKING UP. SHOULD I DO SOMETHING WITH IT?

>> Andy Walker: NO, IT'S JUST OUR [Inaudible] IS NOT BEHAVING VERY WELL TODAY.

>> Leo Laporte: WAKE UP, WAKE UP. WILL WE HAVE TO JUST DO THIS BY HAND HERE IF WE CAN'T DO IT?

>> Andy Walker: WELL WHAT I CAN TELL YOU IS THAT I WAS GOING TO LOAD bestbuy.com, AND MAYBE YOU CAN TRY THIS AT HOME.

>> Leo Laporte: WITH AND WITHOUT.

>> Andy Walker: bestbuy.com\us AND IF YOU LOAD THAT PAGE, THERE'S TONS OF PRODUCT SHOTS AND THAT SORT OF THING, AND WHEN I TESTED IT ON MIKEY'S COMPUTER, IT TOOK 7 OR 8 SECONDS ON A BROADBAND CONNECTION, TO PULL THAT UP. WHEN I CHANGED THE SETTINGS, IT CAME UP IN 3, HALF THE TIME.

>> Leo Laporte: IT DOES MAKE A BIG DIFFERENCE.

>> Andy Walker: IT REALLY DOES.

>> Leo Laporte: I HAVE TO SAY, ANECDOTALLY FROM CHANGING IT ON MY SYSTEM, IT MADE A BIG DIFFERENCE. I JUST WORRY IF EVERYBODY DID THIS, IT WOULD EVERYTHING WOULD BE SLOWER, BECAUSE WE'D ALL REPRESENT 30 PEOPLE HITTING THE SITE AT ONCE.

>> Andy Walker: THAT'S TRUE, THAT'S TRUE.

>> Leo Laporte: AH, WHAT THE HECK, BE GREEDY. FOR STEP BY STEP INSTRUCTIONS ON HOW TO DO THIS YOURSELF, CHECK IT OUT ON OUR WEB NOTES, GO TO callforhelptv.com, AND LOOK FOR ANDY'S NOTES. IT'S ALL THERE STEP BY STEP SO YOU CAN DO IT YOURSELF.

>> Leo Laporte: BUT RIGHT NOW, LET'S TEST YOUR TECH KNOWLEDGE. TODAY'S QUIZ QUESTION. YOU'LL FIND IT ON THE WEBSITE AS WELL. OUR QUESTION-- I HAVE ONE OF THESE, YOU KNOW.

>> Leo Laporte: THAT'S THE ONE THAT WRITES UPSIDE DOWN? IT'S A PRESSURISED BALL POINT PEN. I ACTUALLY HAVE ONE. THEY'RE VERY EXPENSIVE. ANYWAY...

>> Leo Laporte: YEAH, YEAH, THAT'S THE TICKET. THINK ABOUT IT. WE'LL TALK ABOUT IT WHEN "CALL FOR HELP" CONTINUES. STAY HERE.

>> Computer Voice: WHAT'S IT LIKE BEING A ROCKET SCIENTIST? [Playing Theme Music] [Playing Theme Music]

>> Amber MacArthur: WELCOME BACK TO "CALL FOR HELP". HERE'S HOW YOU BLOCK A MESSENGER CONTACT. RIGHT CLICK ON THE NAME, AND THEN SIMPLY CLICK BLOCK, AND YOU WILL APPEAR OFF LINE TO THAT PERSON, SO THEY WON'T BE ABLE TO CONTACT YOU. BUT THAT PERSON WILL STILL APPEAR ONLINE TO YOU, SO THAT YOU CAN KNOW, IF YOU WANT TO UNBLOCK THEM, YOU CAN STILL COMMUNICATE WITH THEM. ONE REASON YOU MIGHT WANT TO DO THIS IS IF YOU HAVE SOME PEOPLE ON YOUR CONTACT LIST THAT YOU WANT TO IGNORE AND YOU DON'T WANT TO TALK TO THAT EVENING. MAYBE SOME WORK CONTACTS OR SOMETHING LIKE THAT.

>> Leo Laporte: WHO WOULD THAT BE?

>> Amber MacArthur: NOT ANDY, OF COURSE. NOW WE HAVE ANOTHER CALL.

>> Andy Walker: NICE.

>> Amber MacArthur: WE HAVE ASHLEY FROM CHARLOTTE, NORTH CAROLINA ON THE LINE.

>> Leo Laporte: [Laughing] I'M GLAD SHE SINGLED YOU OUT, ANDY. NOT ANDY OF COURSE. ASHLEY, HOW ARE YOU?

>> Ashley: HEY, LEO. SO GREAT TO FINALLY BE ABLE TO TALK TO YOU.

>> Leo Laporte: OH, I'M SO GLAD WE COULD GET YOU ON THE SHOW. I REALLY APPRECIATE IT. AND YOU KNOW WE'RE WORKING VERY HARD TO BRING "CALL FOR HELP" TO NORTH CAROLINA.

>> Ashley: OH, WE CAN'T WAIT. AS YOU CAN IMAGINE, A LOT OF PEOPLE HERE CANNOT WAIT FOR YOU TO GET BACK ON THE AIR IN THE U.S.

>> Leo Laporte: WELL JUST A MATTER OF TIME, I PROMISE. SO WHAT CAN I DO FOR YOU TODAY.

>> Ashley: OKAY, MY WIFE AND I HAVE A LITTLE FOUR MONTH OLD BABY BOY.

>> Leo Laporte: OH, CONGRATULATIONS, WHAT'S HIS NAME?

>> Ashley: THANK YOU, THANK YOU, AND WE HAVE JUST SHOT TONS OF DIGITAL VIDEO, AS YOU CAN IMAGINE.

>> Leo Laporte: OH, I BET YOU HAVE. WHAT'S HIS NAME?

>> Ashley: PRESTON THOMAS [Inaudible]

>> Leo Laporte: THE FIRST ONE GETS REEL AFTER REEL OF VIDEO TAPE.

>> Ashley: THAT'S RIGHT.

>> Leo Laporte: THE SECOND ONE, YOU'RE LIKE HALF AS MUCH, THE THIRD ONE, YOU DON'T EVEN KNOW THAT THERE'S A CAMERA ANY MORE. BUT ANYWAY--

>> Ashley: YEAH, THAT'S WHAT PEOPLE TELL ME.

>> Leo Laporte: YEAH, IT'S TRUE.

>> Ashley: WELL WE'VE KIND OF OVERSHOT, AS FAR AS WE'RE CONCERNED, BUT WE'RE TRYING TO IMPORT THE VIDEO INTO THE COMPUTER BY USING A FIREWIRE BOARD. IN FACT I'VE GOT ONE OF YOUR FAVOURITE CAMERAS, THE PVDV53.

>> Leo Laporte: THAT'S GREAT, YEAH, THE PANASONIC.

>> Ashley: I BOUGHT THE REFURBISHED MODEL, 230 BUCKS.

>> Leo Laporte: ISN'T THAT AMAZING?

>> Ashley: YOU CAN'T BEAT IT. AND JUST LIKE YOU TALK ABOUT ON THE RADIO SHOW, LOW LIGHT PERFORMANCE IS EXCELLENT, IT IS REALLY, REALLY NICE.

>> Leo Laporte: YEAH.

>> Ashley: BUT IMPORTING THE VIDEO IS HUGE. I'M IMPORTING IT AS AVI, AND 6 MINUTES IS 1.1 GIGABYTES.

>> Leo Laporte: OH, HELLO.

>> Ashley: YOU CAN IMAGINE RUNNING OUT OF HARD DRIVE SPACE PRETTY FAST.

>> Leo Laporte: YEAH.

>> Ashley: WHAT DO I NEED TO DO TO COMPRESS IT ON THE WAY IN?

>> Leo Laporte: WHAT ARE YOU USING TO CAPTURE?

>> Ashley: IS IT THE SOFTWARE OR THE CAMERA OR--

>> Leo Laporte: OH ACTUALLY, IT'S JUST FIREWIRE COMING IN.

>> Leo Laporte: YEAH, THAT'S DV SIZE, AND THE TRUTH IS YOU WANT IT TO BE THAT BIG, BECAUSE THAT'S FULL QUALITY. NOW -- THEN YOU DECIDE WHAT YOU WANT TO DO WITH IT. SO YOU'RE IMPORTING IT USING A PROGRAM. WHAT PROGRAM ARE YOU USING TO IMPORT IT?

>> Ashley: ADOBE PREMIER, ACTUALLY.

>> Leo Laporte: EXCELLENT CHOICE. SO NOW WHAT WILL HAPPEN, AND THE WHOLE IDEA OF THIS IS, THEY WANT TO IMPORT IT FULL QUALITY, THAT'S THE SAME SIZE AS THE FILE IS ON THAT TAPE, IT'S A DV QUALITY. AND SO YEAH, IT DOES TAKE UP A LOT OF SPACE. YOU'RE NOT SUPPOSED TO LEAVE IT IN THAT STATE ON YOUR HARD DRIVE FOREVER AND EVER AND EVER. THE IDEA WOULD BE, YOU'D IMPORT IT, YOU'D EDIT IT, AND THEN YOU'D EITHER RECOMPRESS IT AND SAVE IT ON YOUR HARD DRIVE THAT WAY, OR MORE LIKELY YOU'D BURN IT TO A DVD.

>> Ashley: I GOT YOU.

>> Leo Laporte: SO GENERALLY SPEAKING -- CERTAINLY WHEN YOU BURN IT TO A DVD, YOU'RE GOING TO COMPRESS IT AS AN MPEG 2, THAT'S THE COMPRESSION, AND PREMIER WILL DO THIS. THERE'S AN EVEN SMALLER FILE COMPRESSION TECHNOLOGY THAT, IF YOU'RE GOING TO LEAVE IT ON YOUR HARD DRIVE, I WOULD USE, AND THAT'S MPEG 4. AND IF YOU HAVE A LATER VERSION OF PREMIER, IT WILL ALSO DO MPEG 4.

>> Ashley: OKAY.

>> Leo Laporte: MPEG 4 IS VERY SMALL, WE'RE TALKING ON THE ORDER OF LESS-- I SHOULDN'T EVEN SAY A SIZE, BECAUSE IT CAN BE TUNED TO BE ANY SIZE YOU WANT. SO WHAT YOU REALLY HAVE TO DECIDE IS THE TRADE-OFF BETWEEN QUALITY AND SIZE, BUT MPEG 4 IS A VERY EFFICIENT COMPRESSION ALGORITHM. SO JUST TO STEP BACK A BIT, ALL VIDEO IS COMPRESSED, IT HAS TO BE. IF YOU HAD UNCOMPRESSED VIDEO, IT WOULDN'T BE 1 GIGABYTE FOR 6 MINUTES, IT WOULD BE 1 GIGABYTE OR 2 GIGABYTES FOR EVERY 30 OR 10 SECONDS. I MEAN IT'S--

>> Ashley: WOW.

>> Leo Laporte: VIDEO IS HUGE, IN FACT SO BIG YOUR COMPUTER CAN'T EVEN HANDLE IT. THE BUS ISN'T FAST ENOUGH, THE HARD DRIVES AREN'T FAST ENOUGH, THE MEMORY'S NOT FAST ENOUGH, SO IT'S ALWAYS COMPRESSED. EVEN DV, THE STUFF YOU'RE GETTING OFF YOUR VIDEO CAMCORDER IS COMPRESSED. IT'S COMPRESSED AS LITTLE AS POSSIBLE, PROBABLY MORE LIKE 2 TO 1 OR 3 TO 1, TO GIVE IT THE BEST QUALITY. YOU EDIT IT IN THAT FORM, AND THEN YOU RECOMPRESS IT INTO A SMALLER PACKAGE. MPEG 2, YOU'RE TALKING ABOUT MAYBE A GIG AN HOUR, 2 GIGS AN HOUR AT MOST. MPEG 4, YOU CAN GET IT DOWN CONSIDERABLY, DEPENDING ON HOW MUCH QUALITY YOU WANT. I USUALLY DO-- ON MPEG 4, I USUALLY DO A BIT RATE OF 1 MEGABIT PER SECOND, I THINK, WHICH ENDS UP BEING ABOUT 700 KILOBYTES-- ABOUT 300 OR 400 KILOBYTES AN HOUR. SO IT'S A LOT SMALLER.

>> Ashley: I SEE.

>> Leo Laporte: SO YOU REALLY HAVE TO DECIDE, YOU KNOW, WHAT'S THE TRADE-OFF.

>> Ashley: YEAH, OUR EVENTUAL GOAL IS TO GET IT TO DVD, SO I GUESS THE MPEG 2 IS THE WAY FOR US TO GO.

>> Leo Laporte: YEAH, EXACTLY, AND THIS IS WHY PEOPLE BUY BIG HARD DRIVES WHEN THEY'RE VIDEO EDITING.

>> Ashley: OH YEAH, ABSOLUTELY WELL I BOUGHT ALSO ONE OF YOUR FAVOURITE HARD DRIVES AND JUST INSTALLED IT, THE 74 GIGABYTE RAPTOR.

>> Leo Laporte: OH DUDE...

>> Ashley: IT'S A REALLY-- I GOT THE 64 BIT ATHLON 3,000 AS WELL.

>> Leo Laporte: YOU LISTEN TO EVERYTHING I SAY, ASHLEY.

>> Ashley: WELL I LISTEN TO YOU EVERY WEEKEND.

>> Leo Laporte: I'M SO HAPPY. I HOPE YOU'RE HAPPY WITH THE STUFF YOU GOT.

>> Ashley: OH YEAH. WE'RE VERY, VERY HAPPY, NOW I JUST WANT TO PLAY WITH IT.

>> Leo Laporte: YOU'RE STATE OF THE ART, YOU'RE USING THE RIGHT SOFTWARE, THE RIGHT HARD DRIVE, THE RIGHT PROCESSOR. YOU PROBABLY FEEL LIKE YOU'RE GETTING GOOD PERFORMANCE OUT OF THAT MACHINE. YOU DON'T SEE PAUSES, YOU DON'T SEE DROP OUTS. NOW IT'S JUST, YOU KNOW, THE ISSUE PROBABLY IS, YOU DON'T WANT TO KEEP-- YOU ONLY HAVE 74 GIGS, YOU DON'T WANT TO KEEP EVERYTHING YOU DO ON THERE. YOU'RE GOING TO WANT TO TAKE ONE TAPE AND TRUST ME, AS A DAD WHO HAS A LOT OF TAPES OF THAT FIRST CHILD, YOU WANT TO DO THIS AS YOU GO. TAKE THAT TAPE AS YOU SHOOT IT, EDIT IT DOWN. YOU DON'T HAVE TO-- YOU CAN DO A ROUGH EDIT. EDIT IT DOWN TO A ROUGH EDIT AND THEN BURN IT DOWN TO DVD. IT WILL-- THE DVD QUALITY IS GOOD ENOUGH, I THINK, FOR THE TIME, YOU KNOW, FOREVER. YOU CAN, AT THAT POINT, ERASE IT OFF YOUR HARD DRIVE.

>> Ashley: VERY GOOD.

>> Leo Laporte: ALL RIGHT, ASHLEY?

>> Ashley: THANK YOU SO MUCH, LEO, SO GREAT TO TALK TO YOU.

>> Leo Laporte: HEY, SEND US-- I WOULD LOVE TO HAVE JUST A LITTLE SOMETHING OF PRESCOTT ON VIDEO. IF YOU DO SOMETHING -- MAYBE YOU COULD HAVE PRESCOTT SAY-- IS IT PRESTON OR PRESCOTT?

>> Ashley: PRESTON.

>> Leo Laporte: PRESTON, I'M SORRY. THEY'RE TELLING ME IN MY EAR, WHAT ARE YOU-- IT'S PRESTON, YOU NITWIT. JUST HAVE PRESTON SAY, "WELCOME BACK TO CALL FOR HELP".

>> Ashley: ALL RIGHT.

>> Leo Laporte: I KNOW HE'S ONLY FOUR MONTHS. MAYBE YOU COULD LIP SYNCH.

>> Ashley: YOU NEVER KNOW. IT'S AMAZING, I'LL DUB HIM IN PREMIER.

>> Leo Laporte: WE'LL PUT HIM ON. HEY, ASHLEY, IT'S GREAT TO TALK TO YOU.

>> Ashley: THANKS, LEO. THANK YOU VERY MUCH FOR ALL YOUR HELP.

>> Leo Laporte: CONGRATULATIONS. IT'S MY GREAT PLEASURE. CONGRATULATIONS ON YOUR NEW BABY BOY.

>> Ashley: THANK YOU, SIR, I APPRECIATE IT.

>> Leo Laporte: THAT'S SO NEAT. BYE-BYE.

>> Ashley: BYE.

>> Leo Laporte: OH, THAT'S FUN, AND WHAT A GREAT PROJECT, BUT UNDERSTAND, VIDEO IS PERHAPS THE MOST DEMANDING THING YOU CAN DO ON YOUR COMPUTER, THAT'S WHY YOU NEED BIG HARD DRIVES, FAST HARD DRIVES, LOTS OF MEMORY, A FAST PROCESSOR, A FAST BUS -- THAT'S THE PATHWAY THE DATA TAKES FROM YOUR PROCESSOR TO YOUR HARD DRIVE. ALL OF THAT HAS TO BE SUPER FAST. AND EVEN THEN -- EVEN THEN, YOU STILL HAVE TO COMPRESS IT IN ORDER FOR IT TO BE ABLE TO CHEW ON THAT VIDEO. HE'S GOT EVERYTHING, THE STATE OF THE ART, THE BEST YOU CAN GET RIGHT NOW FOR EDITING VIDEO, AND I THINK HE'S IN PRETTY GOOD SHAPE. IT'S JUST, YOU KNOW, WHAT ARE WE GOING TO DO? THAT HARD DRIVE WILL FILL UP IN JUST A COUPLE OF TAPES WORTH.

>> Leo Laporte: HEY, I GOT A QUESTION FOR YOU. WHERE CAN YOU FIND THE COOLEST MUSIC PLAYERS, OR THE HOTTEST JUKE BOX PROGRAMS? ON A MAC, ON A WINDOWS PC? MARCEL, OUR LINUX GUY SAYS, "NO WAY, DUDE." HE'S GOING TO SHOW US SOME ROCKING APPS FOR LINUX RIGHT AFTER THIS COMMERCIAL. WATCH OUT, I-TUNES, WE'LL BE RIGHT BACK. [Playing Theme Music] [Playing Theme Music]

>> Leo Laporte: [Inaudible] RIGHT. YOU KNOW, A LOT OF TIMES PEOPLE WHO ARE USING LINUX FEEL LIKE EVERYBODY TALKS ABOUT WINAMP, WINDOWS MEDIA PLAYER, I-TUNES -- WHAT ABOUT US? WELL BELIEVE IT OR NOT, THERE ARE SOME VERY COOL MUSIC APPLICATIONS IN THE LINUX WORLD, AND OF COURSE, WHO ELSE BUT OUR LINUX GUY TO SHOW US, MARCEL GAGNE.

>> Marcel Gagne: HEY, HOW YOU DOING?

>> Leo Laporte: HEY, IT'S GOOD TO TALK TO YOU, MARCEL.

>> Marcel Gagne: ACTUALLY, THIS IS WHERE WE DO--

>> Marcel Gagne: THIS IS WHERE WE DO THE DJ THING, HI, AND WELCOME TO ALL LINUX RADIO -- I'VE GOT SOME GREAT TUNES THAT I WANT TO SHOW YOU HERE.

>> Leo Laporte: CAN YOU DO THAT IN FRENCH?

>> Marcel Gagne: JEEZ, I DON'T KNOW, I'VE NEVER PRACTISED THAT IN FRENCH. [Speaking Foreign Language]

>> Leo Laporte: I LOVE IT, I LOVE IT. SO OBVIOUSLY YOU USED TO BE A DJ.

>> Marcel Gagne: I USED TO BE A DJ. I USED TO BE A TOP 40 DJ WAY BACK WHEN, ISN'T THAT SCARY?

>> Leo Laporte: ME, TOO, I USED TO DO THAT, TOO. WE CAN ALL TALK LIKE THAT

>> Marcel Gagne: I USED TO DO THAT, TOO. HI, THIS IS MARK RICHARDS, 1570, CHLO, WHICH IS WHERE I USED TO BE ON THE AIR.

>> Leo Laporte: IS THAT WHAT YOU USED TO-- YOU USED MARK RICHARDS?

>> Marcel Gagne: I USED TO USE MARK RICHARDS.

>> Leo Laporte: I WAS DAN HAYES.

>> Marcel Gagne: OH COOL. [Laughing]

>> Leo Laporte: BUT LET'S NOT GO THERE.

>> Marcel Gagne: THIS IS A LONG TIME AGO AND FAR AWAY.

>> Leo Laporte: THAT'S A MEMORY I DON'T WANT TO RECOVER. SO THERE ARE CHOICES THOUGH.

>> Marcel Gagne: OH, PILES.

>> Leo Laporte: IF YOU WANT A WINAMP-LIKE APPLICATION, ALMOST ALL LINUX DISTRIBS COME WITH THIS, RIGHT?

>> Marcel Gagne: OH, IN FACT, I MEAN THIS IS THE FIRST ONE I'M GOING TO SHOW YOU. THE FIRST ONE IS CALLED XMMS. XMMS IS LIKE THE GRANDDADDY OF LINUX MUSIC PLAYERS. IT'S BEEN AROUND, LIKE, FOREVER. AND IT LOOKS LIKE YOUR LITTLE HOME STEREO SYSTEM, IT'S GOT A PLAYLIST ON THE SIDE HERE AND SO FORTH.

>> Leo Laporte: LOOKS JUST LIKE WINAMP -- THE OLD WINAMP, ACTUALLY.

>> Marcel Gagne: IT'S ALSO GOT-- YEAH, THE OLD WINAMP, WINAMP 2, ACTUALLY, IN FACT, IT CAN USE WINAMP SKINS.

>> Leo Laporte: OH, THAT'S NEAT.

>> Marcel Gagne: BUT SEE, I CAN SIT THERE AND I CAN CHANGE THE SKINS, YOU KNOW, TO REALLY STRANGE BIZARRE THINGS AND SO FORTH.

>> Marcel Gagne: AND OF COURSE, THERE'S YOUR EQUALISER, AND--

>> Leo Laporte: SO THE FUNCTIONALITY IS PRETTY MUCH THE SAME?

>> Marcel Gagne: YEAH, THE FUNCTIONALITY IS PRETTY MUCH THE SAME. AND LIKE I SAID, I CAN PLAY MY SONGS THERE, AND SO FORTH.

>> Leo Laporte: DOES IT HAVE VISUALISATIONS?

>> Marcel Gagne: IT DOES HAVE VISUALISATIONS AS WELL. IN FACT, I CAN GO TO VISUALISATIONS -- OOPS, VISUALISATIONS, AND THERE'S A WHOLE BUNCH OF DIFFERENT TYPES OF VISUALISATIONS.

>> Leo Laporte: A LOT OF PEOPLE SAY, OH, LINUX, IT'S TOO WEIRD, TOO DIFFERENT, I CAN'T--

>> Leo Laporte: THIS LOOKS JUST LIKE WINDOWS, I MEAN, YOU COULD-- YOU'D FEEL RIGHT AT HOME.

>> Marcel Gagne: OH YEAH, IT'S INCREDIBLY FRIENDLY. IT'S EASY TO USE AND SO FORTH. I'LL JUST GET OUT OF THIS ONE, AND I'LL SWITCH TO ANOTHER ONE, WHICH LIKELY COMES WITH YOUR SYSTEM. IF YOU'RE RUNNING KDE, WHICH IS PROBABLY THE MOST POPULAR DESKTOP IN LINUX LAND--

>> Leo Laporte: IT COMES WITH THE RED HAT, IT COMES WITH MANDRAKE...

>> Marcel Gagne: WITH MEPIS, WITH MANDRAKE, WITH ZOOZA, I MEAN IT'S ALL OVER THE PLACE, SO I MEAN, IT'S-- IT'S VERY COMMON.

>> Leo Laporte: WE SHOULD MENTION, JUST FOR THOSE WHO DON'T KNOW WHAT WE'RE TALKING ABOUT, LINUX IS THE FREE OPERATING SYSTEM THAT WORKS ON WINDOWS TYPE PCs.

>> Marcel Gagne: YEP.

>> Leo Laporte: IT REPLACES WINDOWS, OR IT CAN COEXIST WITH WINDOWS.

>> Marcel Gagne: IN FACT, I'VE GOT A COMPAQ PRESARIO HERE, AND I'M RUNNING MANDRAKE 10.1. I LOADED IT UP, AND I DIDN'T HAVE TO INSTALL ANY DRIVERS, EVERYTHING JUST WORKED RIGHT OUT OF THE BOX, SO...

>> Leo Laporte: AND THE NICE THING ABOUT LINUX, THE FREE STUFF IS REALLY ONLY SECONDARY. REALLY WHAT'S GREAT ABOUT IT, IT'S GOT TONS OF SOFTWARE.

>> Marcel Gagne: TONS.

>> Leo Laporte: IT'S VERY RELIABLE, NO VIRUSES, NO SPYWARE, IT'S A REALLY GOOD OPERATING SYSTEM.

>> Marcel Gagne: YEP.

>> Leo Laporte: AND NOW YOU CAN SEE, THERE'S LOTS OF STUFF YOU CAN DO WITH IT.

>> Marcel Gagne: YOU GOT TROUBLES WITH YOUR PC, YOU PROBABLY NEED TO BE RUNNING LINUX.

>> Leo Laporte: THAT MIGHT BE THE-- I THINK A LOT OF PEOPLE ARE GOING TO START LOOKING AT LINUX FOR THAT.

>> Marcel Gagne: OH YEAH.

>> Leo Laporte: SO THIS IS-- WHAT IS THIS CALLED?

>> Marcel Gagne: WELL THIS ONE HERE IS CALLED NOATUN, AND NOATUN IS ACTUALLY JUST-- IT'S THE KDE MUSIC PLAYER THE COMES WITH IT.

>> Leo Laporte: OH, IT COMES WITH IT, ALL RIGHT.

>> Marcel Gagne: YEAH, IT'S PRETTY SIMPLE STUFF, BUT IT USES THE K-JOFOL SKIN, SO THAT YOU'VE GOT THIS REALLY COOL LOOKING THING ON YOUR DESKTOP.

>> Marcel Gagne: YOU CAN OPEN UP AND YOU KNOW, FIRE UP A LITTLE PLAYLIST, AND LIST THINGS, BUT THE ONLY CATCH TO IT-- [Woman Singing] LISTEN TO THAT. THAT'S MY WIFE, SHE'S A CLASSICAL MUSIC SINGER.

>> Leo Laporte: NO -- THAT'S GREAT.

>> Marcel Gagne: YEAH, SHE'S FANTASTIC.

>> Leo Laporte: WAIT A MINUTE, LET'S LISTEN TO THIS A LITTLE BIT. [Singing In Italian]

>> Leo Laporte: I LOVE THIS KIND OF MUSIC. WHERE CAN I BUY THIS?

>> Marcel Gagne: IT'S ACTUALLY ON A CD THAT SHE RECORDED FOR THE UNIVERSITY OF GUELPH A FEW YEARS AGO.

>> Leo Laporte: I LOVE THIS KIND OF MUSIC. OH, THAT'S BEAUTIFUL.

>> Marcel Gagne: ANYWAY.

>> Leo Laporte: SHE'S GREAT.

>> Marcel Gagne: WELL I THINK SHE'S GREAT.

>> Leo Laporte: DOES SHE STILL PERFORM?

>> Marcel Gagne: FROM TIME TO TIME, YES.

>> Leo Laporte: THAT'S GREAT. YOU HAVE A NEW BABY, WHICH PROBABLY SLOWS DOWN THE PERFORMANCE SCHEDULE.

>> Marcel Gagne: YES, AND SHE'S GETTING AN MBA NOW, TOO. BOY, WE'RE DIGRESSING LIKE CRAZY, FOR GOD SAKES, MAN.

>> Leo Laporte: WOW, SHE'S GOOD.

>> Marcel Gagne: OH, I LOVE HER. WELL--

>> Leo Laporte: WOULD SHE COME IN AND SING FOR US?

>> Marcel Gagne: [Laughing] I'LL ASK HER.

>> Leo Laporte: WE WANT A CONCERT. ALL RIGHT NOW WHAT IS THIS? THIS IS SOMETHING THAT DOESN'T NECESSARILY COME WITH LINUX?

>> Marcel Gagne: WELL NO, ACTUALLY THIS ONE DOES AS WELL. IF YOU'VE GOT LIKE A WHOLE PILE OF SONGS, OBVIOUSLY YOU WANT TO ORGANISE THINGS INTO COLLECTIONS, YOU WANT TO BE ABLE TO SCAN YOUR DISK FOR ALL THE SONGS YOU'VE GOT, BECAUSE YOU DON'T WANT TO SIT THERE AND MANUALLY SEARCH FOR EVERY SONG IN YOUR PLAYLIST. THIS IS SOMETHING CALLED JUKE, AS IN, SHORT FOR JUKE BOX.

>> Leo Laporte: RIGHT.

>> Marcel Gagne: AND JUKE IS PART OF KDE 3.3, 3.4. IT'S BEING DISTRIBUTED WITH THE DESKTOP, SO YOU DON'T ACTUALLY HAVE TO DOWNLOAD THIS THING. IT'S ON YOUR CDs.

>> Leo Laporte: SO YOU WOULD GO TO LINUX MENU, AND LOOK IN MULTIMEDIA, AND YOU'D FIND--

>> Marcel Gagne: YES, IN FACT, IF I CLICK MY K IN THE CORNER HERE, YOU KNOW, AND I GO TO MULTIMEDIA OVER HERE...

>> Leo Laporte: JUKE WILL BE THERE.

>> Marcel Gagne: YOU'LL SEE THAT THERE ARE A WHOLE BUNCH OF THINGS HERE, INCLUDING--

>> Leo Laporte: LOOK AT ALL OF THEM.

>> Marcel Gagne: YEAH, I'VE GOT, LIKE, TONS--

>> Leo Laporte: THIS IS WHAT IT COMES WITH, FOLKS, YOU DON'T HAVE TO INSTALL ANYTHING. THIS IS WHAT IT COMES WITH.

>> Marcel Gagne: IT'S GOT INCLUDED IN TV, IT'S GOT ALL SORTS OF STUFF IN HERE, IT'S FANTASTIC STUFF.

>> Leo Laporte: THIS LOOKS A LOT LIKE I-TUNES, ACTUALLY.

>> Marcel Gagne: IT DOES. NOW JUKE, AS I SAY, IT'S A MUSIC PROGRAM. I CAN SIT THERE, I CAN DOUBLE CLICK, AND IT WILL SCAN MY DISK LOOKING FOR ALL THE SONGS THAT I'VE GOT, SO I DON'T HAVE TO SIT THERE AND GO LOOKING FOR THEM, AND SO FORTH. IT'S A REALLY NEAT LITTLE PROGRAM. IF YOU WANT TO GET TOTALLY, TOTALLY COOL, THOUGH, THIS IS MY VERY FAVOURITE, MY CURRENT FAVOURITE.

>> Leo Laporte: THIS IS NOT JUKE. LET'S SEE THIS FULL SCREEN HERE.

>> Marcel Gagne: THIS IS NOT JUKE.

>> Leo Laporte: THIS LOOKS LIKE JUKE, BUT IT'S A LITTLE BIT DIFFERENT.

>> Marcel Gagne: THIS IS SOMETHING CALLED AMAROK. NOW, AMAROK, AS IN, \M WE WILL, WE WILL-- \M

>> Leo Laporte: \M AMAROK YOU \M A-M-A-R-O-C-K?

>> Marcel Gagne: A-M-A-R-O-K.

>> Leo Laporte: K, OKAY.

>> Marcel Gagne: SO AMAROK IS-- THE REALLY COOL THING ABOUT AMAROK IS, IT WILL SCAN YOUR DISC FOR ALL THE SONGS YOU'VE GOT. YOU SAY, SCAN THIS ENTIRE DISK, IT WILL PULL THEM ALL DOWN. IF I'M PLAYING A SONG -- LET'S PLAY AVRIL THERE.

>> Leo Laporte: OOH, WAIT A MINUTE NOW, LOOK.

>> Marcel Gagne: YEAH, IT'S GOT THE COVERS, IT'S GOT--

>> Leo Laporte: THIS DOES THIS AUTOMATICALLY? THIS LOOKS THIS UP, IT'S NOT ON THE FILE?

>> Marcel Gagne: IT'S FUNNY YOU SHOULD SAY THAT. IF I CLICK TOOLS, AND I GO, COVER MANAGER, IT WILL LOOK AT ALL THE SONGS THAT I'VE GOT IN THERE, EVERYTHING, AND I CAN SAY, GO ONTO AMAZON, AND I CAN--

>> Leo Laporte: AND THAT'S WHERE IT'S GETTING THESE FROM.

>> Marcel Gagne: EXACTLY, AND IT WILL FETCH ALL THE MISSING COVERS THAT I'VE GOT. WELL AS IT HAPPENS, I HAVE EVERY COVER THAT I CAN CONCEIVABLY GET, BUT IT WILL GO OUT AND ACTUALLY LOOK FOR ALL THE COVERS FOR ALL THE THINGS THAT I'VE GOT ON MY DISK. IT'S REALLY, REALLY COOL.

>> Leo Laporte: SO IT SHOWS THE COVER AS YOU'RE PLAYING THE SONG.

>> Marcel Gagne: IT SHOWS THE COVER.

>> Leo Laporte: LOOKS LIKE THERE'S MORE IN THERE. WHAT ELSE IS THERE?

>> Marcel Gagne: OKAY, THIS GETS REALLY NEAT. WHEN YOU'RE PLAYING THE SONG, LET'S SAY THAT YOU WANT TO SING ALONG WITH THE SONG. IT CAN GO ON THE INTERNET AND DOWNLOAD THE LYRICS FOR THE SONG YOU'RE LISTENING TO.

>> Leo Laporte: OH NO. \M HE WAS A BOY, SHE WAS A GIRL \M

>> Both: \M CAN I MAKE IT ANY MORE OBVIOUS \M

>> Leo Laporte: WELL WE'RE MAKING MIKEY HAPPY.

>> Marcel Gagne: MIKEY'S GOING TO THROW UP BACK THERE IN THE CORNER. [Inaudible] OH, YOU LOVE AVRIL, DO YOU?

>> Leo Laporte: OH, HE'S A BIG AVRIL FAN.

>> Leo Laporte: HE JUST GOT HER PHONE NUMBER FROM [Inaudible]

>> Marcel Gagne: DO YOU LOVE THE ARROGANT WORMS? I LOVE THE ARROGANT WORMS, YOU KNOW, THEY'RE GREAT.

>> Leo Laporte: SO IS IT-- DO YOU FIND THAT IT FINDS MOST LYRICS? IT'S PRETTY GOOD?

>> Marcel Gagne: IT FINDS MOST LYRICS. IN FACT IF IT'S SOMETHING -- LET'S SEE, IT TOOK A SECOND TO GO OUT TO THE INTERNET AND FIND THAT PARTICULAR ONE.

>> Leo Laporte: WOW.

>> Marcel Gagne: YEAH, IT'S JUST A FANTASTIC PROGRAM. YOU CAN DETACH THE MUSIC PLAYER SO IT LOOKS AN AWFUL LOT LIKE A WINAMPS SORT OF THING.

>> Leo Laporte: HOW ABOUT PLAYLISTS? DOES IT HAVE SMART PLAYLISTS, THAT SORT OF THING?

>> Marcel Gagne: YES, IT HAS A SMART PLAYLIST. I CAN GO TO MY COLLECTIONS THERE, AND I'VE GOT--

>> Leo Laporte: THIS IS AN EXAMPLE OF HOW SOFTWARE POLLINATES OTHER SOFTWARE. SO PEOPLE LOOK AT THE CAPABILITIES OF SOMETHING LIKE I-TUNES AND SAY, THAT'S A GOOD FEATURE, LET'S DO THAT. HOW CAN I GO SEVERAL STEPS BEYOND THAT. THIS CAN ACTUALLY PICK UP DIGITAL INTERNET RADIO STATIONS AS WELL, SO IT'S GOT THAT BUILT IN. THIS IS LIKE YOUR ULTIMATE ENTERTAINMENT CENTRE, BUT OBVIOUSLY YOU HAVE TO GO AND DOWNLOAD THIS ONE.

>> Leo Laporte: THAT ONE DOES NOT COME WITH MOST DISTRIBUTIONS.

>> Marcel Gagne: NOT BY DEFAULT.

>> Leo Laporte: BUT IT'S FREE.

>> Marcel Gagne: BUT IT'S FREE, IT'S THE PRICE OF A DOWNLOAD, AND IT IS ABSOLUTELY AMAZING. SO THERE YOU GO.

>> Leo Laporte: HE THE LINUX CHEF EXTRAORDINAIRE -- MINUS THE HAT TODAY.

>> Marcel Gagne: NO, I DON'T HAVE MY HAT.

>> Leo Laporte: MARCEL GAGNE, AUTHOR OF, "MOVING TO THE LINUX BUSINESS DESKTOP", WHICH IS A GREAT BOOK.

>> Marcel Gagne: THANK YOU.

>> Leo Laporte: HIGHLY RECOMMENDED. YOU CAN FIND OUT MORE INFORMATION ABOUT MARCEL ONLINE AT marcelgagne.com, FIND LINKS TO THE ROCKING APPS, LIKE AMAROK, LIKE WE SHOWED. CHECK OUT OUR SHOW NOTES AT callforhelptv.com.

>> Marcel Gagne: ALL RIGHT.

>> Leo Laporte: WHILE YOU'RE THERE, CHECK OUT OUR QUIZ QUESTION OF THE DAY. YOU SAID YOU HAVE ONE OF THESE.

>> Marcel Gagne: I HAVE ONE OF THESE, TOO, I ACTUALLY DO.

>> Leo Laporte: WE BOTH HAVE ONE OF THESE PENS, THE SPACE PENS, BECAUSE YOU CAN WRITE UPSIDE DOWN LIKE AN ASTRONAUT.

>> Marcel Gagne: YEAH, THAT'S RIGHT.

>> Leo Laporte: OUR QUESTION OF THE DAY, IS...

>> Leo Laporte: OR JUST THE OTHER DAY, YEAH, THAT'S IT, I INVENTED IT, THAT'S THE TICKET. ME AND MY WIFE, MORGAN FAIRCHILD. GO TO THE WEBSITE, GIVE US THE ANSWER. WE'LL TALK ABOUT IT WHEN "CALL FOR HELP" CONTINUES.

>> Computer Voice: QUESTIONS, QUESTIONS... [Playing Theme Music] [Playing Theme Music]

>> Leo Laporte: WELCOME BACK TO "CALL FOR HELP". BEFORE THE BREAK, WE ASKED YOU...

>> Leo Laporte: NOW I'M GOING TO GUESS... I'M THINKING 19... 67, I'M GOING TO GUESS. ONLY BECAUSE THAT WAS KIND OF THE HEIGHT OF SPACE MANIA. AND I WOULD HAVE BEEN RIGHT! SEE, '55 WAS TOO EARLY, BECAUSE SPUTNIK WASN'T TILL '59. I THINK '67, YEAH. THAT'S WHEN WE WERE ALL GOING CRAZY. IT WAS TWO YEARS FROM THE WALK ON THE MOON, AND AWAY, AND I THINK THAT'S JUST WHEN EVERYBODY-- THE FISHER SPACE PEN PROBABLY IS MOSTLY A MARKETING IDEA. I THINK ALL IT IS, IS A PRESSURISED BALL POINT PEN. THEY-- YOU KNOW, WE DESIGNED IT FOR NASA, SO THE ASTRONAUTS COULD WRITE IN SPACE WHERE THERE'S NO GRAVITY. IT'S A PRESSURISED BALL POINT PEN FOR CRYING OUT LOUD. THEY COULD HAVE GIVEN THEM PENCILS, THEY WOULD HAVE WORKED. BUT I BOUGHT ONE, MIKEY BOUGHT ONE, PROBABLY A LOT OF PEOPLE BOUGHT ONE. AH, IT'S A NICE PEN. A LITTLE OVER PRICED. IN TV TALK, I'M ABOUT TO DO SOMETHING-- A LITTLE BEHIND THE SCENES HERE. WE CALL A THROW. NOW OF COURSE, YOU COULD THROW A BALL, YOU COULD THROW A TEMPER TANTRUM, JUST ASK ANDY. OR, THROW A WRENCH, IF YOU'VE SEEN THAT DODGE BALL MOVIE. BUT I'M GOING TO THROW IT OVER TO AMBER, TO ANSWER OUR NEXT CALL.

>> Amber MacArthur: OW -- OH BOY.

>> Leo Laporte: I HIT THE LIGHTS.

>> Amber MacArthur: WE HAVE AL ON THE WEB CAM, FROM THUNDER BAY, ONTARIO.

>> Leo Laporte: HEY, AL, HOW ARE YOU?

>> Al: WELL I'M DOING GREAT, LEO, HOW ABOUT YOU AND THE REST OF THE CAST?

>> Leo Laporte: OH, WE'RE WONDERFUL. AND WHO IS THAT SITTING WITH YOU, THE LOVELY AND TALENTED MRS. AL?

>> Al: THAT'S MY BETTER HALF, THAT'S SANDRA, YEAH, SHE'S SITTING IN THE BACKGROUND THERE.

>> Leo Laporte: THAT'S GREAT. WELL IT'S NICE TO SEE YOU. YOU STAYING WARM IN THUNDER BAY?

>> Al: OH, IT'S SUNNY AND NOT TOO BAD OUT. I SENT YOU A BUNCH OF PICTURES ON A COUPLE OF E-MAILS I SENT YOU. DID YOU GET THEM?

>> Leo Laporte: UH, I PROBABLY DID, I DON'T KNOW, DID I GIVE THEM TO YOU, AMBER? WE'LL GET THEM PRINTED OUT, WE'LL PUT THEM UP ON THE BOARD.

>> Al: YEAH, THERE'S SOME PICTURES OF THUNDER BAY HARBOUR FROZEN OVER, THERE, AND AFTER WE HAD OUR SNOWFALL, HOW MUCH SNOW WE'VE ACCUMULATED HERE.

>> Leo Laporte: YEAH, I REMEMBER THOSE. [Laughing] AMBER PROBABLY THREW THEM AWAY. SHE'S TRYING NOT TO THINK ABOUT THAT.

>> Al: THAT'S NASTY, THAT'S NASTY.

>> Leo Laporte: WHAT CAN I DO FOR YOU, AL?

>> Al: I WANTED TO ASK YOU ABOUT WHAT THE PROXY SETTINGS ARE FOR ON MY LINUX COMPUTER? I NOTICED ON THE CONTROL CENTRE, IT HAS, USE PROXY, AND THEN IT HAS A SOPS ENVIRONMENT AS WELL. WHAT IS THAT FOR?

>> Leo Laporte: RIGHT. IT'S KIND OF -- AH, THE GOOD OLD DAYS, REMINDS ME OF THE GOOD OLD DAYS.

>> Leo Laporte: INTERNET EXPLORER ACTUALLY HAS THESE AS WELL. LET ME OPEN INTERNET EXPLORER. IF YOU GO TO THE CONNECTIONS TAB IN INTERNET EXPLORER, IN THE LAN SETTINGS, YOU CAN-- IT SAYS RIGHT HERE, USE A PROXY SERVER FOR YOUR LAN. AND YOU CAN ENTER IN THE ADDRESS AND THE PORT. LET ME DEFINE PROXY FIRST, BECAUSE SOCS WILL MAKE MORE SENSE, IF YOU UNDERSTAND PROXY.

>> Al: OKAY.

>> Leo Laporte: WHAT'S A PROXY IN THE REAL WORLD? WELL, YOU KNOW, WHEN YOU'RE VOTING ON STOCKS, A PROXY, YOU SIGN A PROXY TO SAY SOMEONE ELSE CAN VOTE FOR YOU. A PROXY IS SOMEBODY WHO TAKES YOUR PLACE. A PROXY SERVER TAKES YOUR PLACE IN COMMUNICATIONS WITH THE INTERNET. AND THEY'RE USED FOR TWO REASONS, ONE, FOR SECURITY, THE OTHER, TO SPEED THINGS UP. THAT'S WHAT THEY WERE MOSTLY USED FOR. NOW THAT SECURITY IS SUCH A BIG THING.

>> Al: SO IT'S LIKE A CENTRAL HUB, IN OTHER WORDS.

>> Leo Laporte: IT IS VERY SIMILAR TO A ROUTER, EXCEPT THAT IT HAS HARD DRIVE ON IT, AND IT CACHES REQUESTS.

>> Al: OKAY.

>> Leo Laporte: SO IN A CORPORATION, THEY'RE VERY COMMONLY USED. YOU'VE GOT 100 USERS, AND EVERY ONE OF THEM IS GOING TO THE CORPORATION'S MAIN PAGE, WHICH IS RICH WITH TEXT AND PICTURES AND ALL SORTS OF MEDIA. SO THE PROXY SERVER HOLDS A LOCAL COPY OF THAT ON ITS HARD DRIVE, AND THEN THE NEXT PERSON WHO ASKS FOR THAT PAGE, IT CHECKS AND SEES IF THAT PAGE HAS BEEN CHANGED. IF IT HASN'T, IT FEEDS THEM LOCALLY. IT'S A CACHE.

>> Al: RIGHT, SO IT CACHES EVERYTHING THAT'S BEING PULLED UP.

>> Leo Laporte: PRECISELY.

>> Al: AND THEN IF SOMEBODY ELSE WAS ON OUR HOME NETWORK, THEY COULD ACCEPT ON THAT CACHE THAT'S ON MY LINUX BOX?

>> Leo Laporte: YEP. NOW LINUX COMES--

>> Al: BUT A ROUTER DOES THE SAME THING, DOESN'T IT?

>> Leo Laporte: WELL NO, BECAUSE A ROUTER DOESN'T CACHE. BUT IT DOES DO THE OTHER SIDE OF WHAT A PROXY DOES, WHICH IS MAKE YOU INVISIBLE TO THE INTERNET. A PROXY IS AN INTERMEDIARY BETWEEN YOU AND THE INTERNET, SO JUST LIKE A ROUTER -- AND THAT'S THE OTHER REASON PEOPLE USE IT, IS FOR SECURITY. JUST LIKE A ROUTER, IT ISOLATES YOU FROM THE OUTSIDE WORLD SO YOU REQUEST SOMETHING FROM THE INTERNET. INSTEAD OF FROM THE INTERNET PROPER, YOU REQUEST IT FROM THE PROXY SERVER. THE PROXY SERVER SAYS, DO I HAVE IT? IF NOT, IT GOES OUT AND GETS IT, AND IT CACHES IT.

>> Al: SO IT SPEEDS UP YOUR ACTUAL WEB BROWSING, THEN.

>> Leo Laporte: IT WOULD IF YOU-- AND REMEMBER YOU HAVE A LOCAL CACHE ALSO.

>> Al: OKAY.

>> Leo Laporte: SO IT WOULD IF YOU HAD A LOT OF-- I'LL TELL YOU WHO USES PROXY. IF YOU USE AMERICAN ONLINE, THEY HAVE MASSIVE PROXY SERVERS, AND AMERICA ONLINE REALLY REDUCES ITS BANDWIDTH REQUIREMENT BY CACHING PAGES WHEN YOU ASK FOR THEM. ORIGINALLY MANY OF THE CABLE MODEM PROVIDERS DID THIS. THIS WAS ONE OF THE BIG FEATURES OF @HOME. AND I DON'T KNOW IF THEY'RE STILL DOING IT, I THINK THEY ARE. IN ANY EVENT, YOU NO LONGER NEED TO GO TO INTERNET EXPLORER, OR SET UP A PROXY SERVER, UNLESS YOU'RE-- IT'S MOSTLY FOR CORPORATE ENVIRONMENTS, UNLESS YOU'RE SPECIFICALLY TOLD TO. YOU SHOULD UNCHECK THIS BOX, YOU SHOULDN'T USE IT.

>> Al: YEAH, I HAVE IT UNCHECKED ON MY LINUX COMPUTER RIGHT NOW.

>> Leo Laporte: IT WILL JUST SLOW YOU DOWN. NOW, SOCS IS SOMETHING THAT PROXY SERVERS REQUIRED. THE PROBLEM WITH A PROXY SERVER IS THE SAME AS THE PROBLEM WITH A ROUTER, WHICH IS, IF I'M SETTING UP A CONVERSATION WITH THE OUTSIDE WORLD, THE OUTSIDE WORLD CAN'T SEE IN, RIGHT? IT CAN'T GET PAST THE PROXY. SO SOCS ALLOWED YOU, WITHOUT KNOWING YOUR INTERNET ADDRESS, WITHOUT ESTABLISHING YOUR INTERNET ADDRESS TO THE OUTSIDE WORLD, IT WOULD ALLOW YOU TO ESTABLISH A CONVERSATION, AND SOCS WOULD HANDLE THE TRANSACTION.

>> Al: OH, SO IT'S LIKE AN INTERMEDIATE COMMUNICATOR.

>> Leo Laporte: IT WAS, AND IT WAS REALLY A WAY OF PUNCHING A HOLE IN THE FIREWALL, OR MAKING THE PROXY SERVER--

>> Al: OKAY, SO WHEN YOU HAVE THOSE TURNED ON, YOU'RE REDUCING YOUR SECURITY?

>> Leo Laporte: WELL YOU DON'T NEED A SOCS SERVER UNLESS YOU'VE GOT A PROXY SERVER, AND CONFIGURING SOCS IS FRANKLY NOT SOMETHING FOR THE FAINT OF HEART.

>> Al: RIGHT.

>> Leo Laporte: THIS IS ALL INTENDED FOR CORPORATE I.T. DEPARTMENTS.

>> Al: YEAH, I NEVER HAD IT TURNED ON, BUT I WANTED TO LEARN WHAT IT WAS, SHOULD IT BE ON OR NOT, SO...

>> Leo Laporte: YEAH, THAT'S WHAT IT IS. YOU DON'T NEED IT. YOU WOULD ONLY NEED IT IF YOU WORKED AT A CORPORATION AND THEY TOLD YOU TO TURN IT ON.

>> Leo Laporte: IF YOU WERE USING A VPN FOR INSTANCE TO LOG IN FROM HOME, YOU MIGHT NEED IT. BUT NORMALLY NOBODY WOULD NEED THAT TYPE OF THING. NOW YOU MIGHT-- YOU WERE ASKING THE SECONDARY QUESTION, WHICH IS POSSIBLE. ALL LINUXES COME WITH A GOOD CACHING PROXY SERVER CALLED SQUID.

>> Al: MM-HMM.

>> Leo Laporte: AND YOU COULD TURN SQUID ON, BUT I WOULD ONLY DO IT IF YOU HAD A LOT OF-- TEN PEOPLE IN YOUR FAMILY WHO WERE ALL ACCESSING THE INTERNET THROUGH ONE PIPE.

>> Al: NO, THERE'S JUST ME AND THE LITTLE WOMAN. THAT CAT HASN'T LEARNED HOW TO GO ON IT YET.

>> Leo Laporte: [Laughing] IN THAT CASE, YOUR LOCAL BROWSER CACHE IS ALL YOU REALLY NEED. YOU DON'T NEED TO HAVE A PROXY.

>> Al: THAT'S GREAT, THEN.

>> Leo Laporte: AND YOU ALREADY HAVE THE SECURITY I'M SURE, OF A ROUTER, RIGHT?

>> Al: YEAH, WE HAVE A ROUTER HERE. I'VE GOT A FEW QUESTIONS I'D LIKE TO ASK THAT FELLOW FROM GRC ON IT, WHEN YOU GOT HIM ON.

>> Leo Laporte: WELL NEXT TIME WE GET STEVE IN, I'LL MAKE SURE WE CALL YOU, AL.

>> Al: YEAH, YOU'LL HAVE TO GIVE ME A CALL, DEFINITELY WHEN HE'S ON, BECAUSE I JUST WANT TO MAKE SURE I'VE GOT SOME OF THE SETTINGS. I'VE SCANNED IT ON HIS WEBSITE, AND IT SHOWS UP AS SELF MODE.

>> Leo Laporte: GOOD, THAT'S THE MAIN THING.

>> Al: BUT SO FAR I HAVEN'T BEEN ABLE TO GET IT TO-- THE SETTINGS SO THAT I CAN SHARE, LIKE MY BURNER WORE OUT ON MY PC--

>> Leo Laporte: OH, YOU WANT TO SHARE A BURNER?

>> Al: AND WHAT I WANT TO DO IS, I WANT TO SEND MY FILES FROM MY COMPUTER THAT THEY'RE ON, OVER TO THE LITTLE WOMAN'S COMPUTER, THEN I CAN BURN THEM TO A DISC.

>> Leo Laporte: AL, YOU KEEP CALLING HER THE LITTLE WOMAN, SHE'S GOING TO HIT YOU IN THE HEAD.

>> Al: NO, SHE'S USED TO IT. I NEVER CALL HER ANYTHING GNARLY.

>> Leo Laporte: [Laughing] WELL IF SHE DOESN'T, AMBER'S GOING TO.

>> Al: THE BETTER HALF.

>> Leo Laporte: SO YEAH, THAT'S A DISCUSSION FOR ANOTHER SHOW, BECAUSE THAT'S A FAIRLY LENGTHY DISCUSSION, BUT THAT REALLY ISN'T SO MUCH THE ROUTER, THAT'S ALL GOING ON INSIDE THE ROUTER, SO THAT'S REALLY MORE ABOUT GETTING--

>> Al: WELL, PUT ME ON THE LIST THEN, WHEN MR. GIBSON'S ON.

>> Leo Laporte: YOU GOT IT.

>> Al: I'D CERTAINLY LIKE TO BE ON THAT SHOW.

>> Leo Laporte: YOU GOT IT, AL, WE'LL HAVE HIM BACK. AND IF YOU WANT TO DO WHAT AL DID, WHICH IS CHECK YOUR SETTINGS WITH SHIELDS UP, GO TO grc.com IT REALLY IS A GOOD WAY TO CHECK YOUR SECURITY.

>> Al: I DEFINITELY, I CERTAINLY HAVE READ A LOT OF STUFF ON HIS WEBSITE, AND LEARNED LOTS.

>> Leo Laporte: ALL THE BEST TO YOU AND THE LITTLE WOMAN.

>> Al: ONE OTHER THING, CAN YOU HAVE AMBER RELOCATE OUR PIN FOR US?

>> Leo Laporte: WHY, DID YOU MOVE?

>> Al: NO, SHE PUT THE PIN IN THE WRONG SPOT.

>> Leo Laporte: WELL MAYBE WE JUST DON'T KNOW WHERE THUNDER BAY IS.

>> Al: OKAY, LOOK AT LAKE SUPERIOR, OR BRING UP THIS WEBSITE ON YOUR COMPUTER, LEO, THE WEATHER CHANNEL, THE WEATHER NETWORK.COM.

>> Leo Laporte: OKAY. YOU KNOW WHAT, I'M GOING TO SHOW YOU WHEN WE COME BACK, I'M GOING TO SHOW YOU A REALLY COOL WAY OF FINDING THINGS ON THE MAP, IT'S THE NEW GOOGLE MAPPING SERVICE. SO HANG IN FOR THAT.

>> Al: I HAVEN'T SEEN THAT ONE YET, I WOULDN'T MIND LOOKING THAT UP.

>> Leo Laporte: HEY, AL, I THANK YOU FOR THE CALL, TAKE CARE.

>> Al: THANKS, LEO, IT'S BEEN GREAT TALKING TO YOU. EVERYBODY HAVE A GREAT DAY THERE, ALL RIGHT?

>> Leo Laporte: ALL RIGHT, YOU TOO. ALL THE BEST TO THE LITTLE WOMAN.

>> Al: YOU BET.

>> Leo Laporte: WHEN WE COME BACK-- SHOULD WE DO IT NOW? ALL RIGHT, BABY. YOU HAVE TO USE YOUR PC FOR WORK, BUT IN YOUR HEART, YOU'RE A MAC FAN? MIKEY HAS A FREE FILE THAT IS GOING TO MAKE YOUR HEART GO PITTER PAT. THIS IS KIND OF IRONIC, SINCE YOU WERE TOTALLY ANTI-MAC WHEN I FIRST GOT HERE. NOW YOU USE A MAC AND WINDOWS, AND NOW YOU'RE TURNING YOUR WINDOWS INTO A MAC!

>> Mikey: WELL I'M NOT TURNING IT INTO A MAC, I'M EMULATING THE BEST PARTS OF EACH.

>> Leo Laporte: LET'S SEE -- LOOKS LIKE YOU'VE GOT A DOCK HERE. THIS IS WINDOWS, RIGHT?

>> Mikey: EXACTLY, THIS IS WINDOWS RIGHT HERE. YOU CAN SEE A TASK BAR, EVERYTHING IS RUNNING AS WINDOWS. SO LET'S HAVE A LOOK AT SOME OF THE FEATURES OBJECT DOC HAS FOR YOU.

>> Leo Laporte: I LIKE THE DOCK MAGNIFICATION, THAT'S KIND OF COOL.

>> Mikey: IT LOOKS EXACTLY LIKE THE MAC DOC, YOU KNOW WHAT I MEAN? YOU CAN EVEN SKIN IT SO IT LOOKS EXACTLY ALIKE.

>> Leo Laporte: BECAUSE IT'S A LITTLE BIT GREYER THAN THE NORMAL, WHICH IS FINE.

>> Mikey: NO, NO, IT'S A LITTLE DIFFERENT.

>> Leo Laporte: IT'S MORE 3-D, IT'S GOT SHADOWS AND STUFF.

>> Mikey: FOR SURE, DEFINITELY, AND THEY ALSO HAVE A GREAT DEVELOPERS COMMUNITY, WHERE THEY DEVELOP-- THERE'S THOUSANDS AND THOUSANDS OF THESE DOCK OBJECTS THAT YOU CAN CUSTOMISE. YOU CAN HAVE AN ULTRA- CUSTOMISED FIREFOX THAT LOOKS 3-D AND JUMPS OUT AT YOU, AND--

>> Leo Laporte: THIS IS FROM THOSE STAR DOCK FOLKS WHO DO THAT WHOLE WINDOWS CUSTOMISATION STUFF, BUT THIS PART'S FREE.

>> Mikey: THIS IS COMPLETELY FREE, AND SO ARE THE CUSTOMISATIONS THAT YOU CAN DOWNLOAD FROM wincustomise.com, WHICH IS INCLUDED IN MY FREE FILE ON THE WEBSITE.

>> Leo Laporte: CAN YOU CHANGE THE-- WHEN YOU SAY CUSTOMISE, I PRESUME YOU CAN CHANGE THE ICONS.

>> Mikey: CHANGE THE ICONS, YOU CAN CHANGE THE BACKGROUND, YOU CAN DO ALL KINDS OF-- YOU CAN HAVE RSS FEEDS AUTOMATICALLY LOAD IN THERE, SO IT WILL, FOR INSTANCE--

>> Leo Laporte: IT WILL GIVE YOU TEXT?

>> Mikey: IT WILL GIVE YOU THE TOP FIVE HEADLINES FROM WIRED NEWS.

>> Mikey: ALL THOSE DIFFERENT KINDS OF THINGS.

>> Leo Laporte: OH I SEE.

>> Mikey: SO THESE ARE JUST SOME OF THE GREAT-- SOME OF THE INDIVIDUAL CONTRIBUTIONS PEOPLE PUT INTO OBJECT DOCK.

>> Leo Laporte: GREAT, WELL THAT WAS ALWAYS ONE OF THE NEAT THINGS ABOUT THIS, WAS THAT IT'S GOT A REAL GOOD USER COMMUNITY.

>> Mikey: EXACTLY, EXACTLY, AND AGAIN, IT'S ONE OF MY MOST FAVOURITE TOPICS, CUSTOMISING--

>> Leo Laporte: SHOW US HOW YOU CHANGE AN ICON.

>> Mikey: YEAH, SURE, SURE. IT'S ABOUT CUSTOMISING YOUR PC SO IT FITS YOU, AND YOU HAVE A UNIQUE PC THAT NOBODY ELSE HAS.

>> Leo Laporte: IT'S CALLED A PERSONAL COMPUTER FOR A REASON.

>> Mikey: EXACTLY. SO IF YOU WANT TO CHANGE AN OBJECT, LIKE, YOU KNOW, THIS IS MUSIC MATCH JUKEBOX.

>> Leo Laporte: RIGHT.

>> Mikey: AND THAT'S, YOU KNOW, GREAT, BUT IT'S NOT ALL THAT HOT. I JUST LAUNCHED IT, JUST ONE SECOND.

>> Leo Laporte: IT'S BLOBBY.

>> Mikey: YEAH.

>> Leo Laporte: LET'S GET A BETTER ICON. OH, YOU'RE GOING TO INSTALL SOMETHING--

>> Mikey: NO...

>> Leo Laporte: STOP CLICKING, STOP CLICKING.

>> Mikey: SO WHAT YOU DO IS, YOU GO TO DOCK ENTRY PROPERTIES. AND YOU CHANGE IMAGE BUTTON. AND I-- IT COMES WITH A BUNCH OF THEM, LIKE NEXT, AND ALL DIFFERENT KINDS OF ICONS, AND I'VE DOWNLOADED SOME PREVIOUSLY, SO I'VE GOT THIS -- A VINYL, WHICH IS NOW HIDDEN, BECAUSE-- SO OKAY.

>> Leo Laporte: OH, I LIKE THAT.

>> Mikey: SO FOR INSTANCE, OLDER PEOPLE, LIKE OLDER THAN MYSELF--

>> Leo Laporte: YEAH, YOU DON'T REMEMBER VINYL, DO YOU?

>> Mikey: ... WILL APPRECIATE VINYL.

>> Leo Laporte: DO YOU KNOW WHAT THAT IS?

>> Mikey: I'VE BEEN TOLD BY SOME OF OUR ELDER MEMBERS OF THE STAFF WHAT UM...

>> Leo Laporte: YEAH, I REMEMBER THAT, WE USED TO GET MUSIC ON THAT.

>> Mikey: SO IT'S COMPLETELY CUSTOMISABLE, IT'S COMPLETELY FREE.

>> Leo Laporte: WHAT'S IT CALLED?

>> Mikey: OBJECT DOCK.

>> Leo Laporte: FROM...

>> Mikey: UH, STAR DOCK.

>> Leo Laporte: AND IT'S wincomsomize.com.

>> Mikey: EXACTLY.

>> Leo Laporte: OR BETTER YET, GO TO OUR WEBSITE, callforhelptv.com FOR ALL OF OUR FREE FILES.

>> Leo Laporte: NOW IF YOU HAVE A FREE FILE YOU'D LIKE TO SEND ALONG TO MIKEY, SEND HIM AN E- MAIL. WHAT'S YOUR ADDRESS?

>> Mikey: mikey@callforhelptv.com

>> Leo Laporte: VERY EASY TO REMEMBER, AND COMING UP IN JUST A BIT, IF YOU WANT TO LEARN HOW TO DO THE ELECTRIC... SLIDE, STAY TUNED. AMBER'S GOING TO TEACH US HOW TO BUST A MOVE, WHEN "CALL FOR HELP" CONTINUES. DON'T GO AWAY. [Playing Theme Music]

>> Computer Voice: [Inaudible]

>> Leo Laporte: THE MUSIC STOPPED. ARE YOU ASHAMED--

>> Computer Voice: [Inaudible]

>> Leo Laporte: THANK YOU. ARE YOU ASHAMED TO GO OUT TO THE DANCE CLUBS BECAUSE YOUR MOVES AREN'T UP TO SNUFF, ANDY? I MEAN UH... INSTEAD OF ASKING YOUR FRIENDS HOW TO STRUT YOUR STUFF, YOU CAN STAY AT HOME AND LEARN HOW TO SHAKE, RATTLE AND ROLL. IT'S AMBER'S SPECIAL TIP JUST FOR ANDY TODAY, ON BUSTING MOVES.

>> Andy Walker: HEY, I'VE BEEN PRACTISING.

>> Amber MacArthur: HE'S BEEN PRACTISING.

>> Leo Laporte: NO, YOU'RE ACTUALLY A VERY GOOD DANCER, I WAS VERY IMPRESSED.

>> Amber MacArthur: YES, HE'S GOT SOME MOVES. HE WANTS TO DO THE WORM, BUT WE'RE NOT GOING TO LET HIM DO THAT.

>> Leo Laporte: [Chuckles] WHY IS IT BOYS ALWAYS WANT TO DO THE WORM, LIKE SOMEBODY LIKES THAT?

>> Amber MacArthur: I DON'T KNOW, I DON'T KNOW.

>> Leo Laporte: WHAT'S THE POINT OF IT?

>> Andy Walker: BECAUSE WE LEARNED IT ONCE A LONG TIME AGO, AND IT'S ALL WE'RE GOOD AT.

>> Leo Laporte: YEAH, MY SON LIKES TO DO THAT.

>> Amber MacArthur: I KNOW, I KNOW. WELL WE'LL TEACH YOU SOME NEW MOVES. SO THIS SITE IS CALLED, bustamove.com AND IT'S A PLACE YOU CAN GO AND YOU CAN GET ALL OF THESE ANIMATED MOVES THAT TEACH YOU HOW TO DO DIFFERENT KINDS OF DANCING, WEDDING DANCING, SALSA...

>> Amber MacArthur: PRETTY MUCH ANY-- HIP HOP, DIFFERENT THINGS, LIKE THE ELECTRIC SLIDE, WHICH WE'RE GOING TO LEARN.

>> Leo Laporte: THIS IS FREE? IT'S FREE DANCE LESSONS?

>> Amber MacArthur: IT'S ACTUALLY FREE -- ONE THING IS, YOU CAN PAY $2, AND GET STEP BY STEP INSTRUCTIONS. SO YOU CAN GET FREE LESSONS, BUT THEY'RE VERY FAST AND YOU MAY NOT BE ABLE TO KEEP UP, OR YOU CAN DO THE STEP BY STEP INSTRUCTIONS.

>> Leo Laporte: OKAY, SO LET'S SEE THE FREE LESSONS. JUST SEE HOW THEY ARE.

>> Amber MacArthur: OKAY SO HERE'S A SAMPLE OF THE FREE LESSONS.

>> Leo Laporte: WHAT DANCE ARE WE GOING TO LEARN TONIGHT?

>> Amber MacArthur: WE ARE GOING TO CHECK OUT THE SALSA.

>> Leo Laporte: SALSA, I LOVE THE SALSA.

>> Amber MacArthur: SO WE'RE GOING TO CLICK HERE TO PLAY IT. [Playing Salsa Music] IT'S JUST LOADING UP, SO THERE'S ACTUALLY USING REAL DANCERS AND THEY'VE ANIMATED THEM.

>> Amber MacArthur: SO THESE ARE TWO PROFESSIONAL DANCERS.

>> Andy Walker: OH, I CAN DO THAT.

>> Leo Laporte: THAT LOOKS LIKE REAL PEOPLE, BUT IT'S ANIMATED.

>> Amber MacArthur: YEAH, IT'S ALL ANIMATED. SO YOU CAN CHECK THAT OUT AND TRY TO KEEP UP WITH THEM.

>> Leo Laporte: THAT MAY BE HARD TO LEARN FROM THAT.

>> Amber MacArthur: IT'S ACTUALLY A LITTLE BIT HARD, SO WHAT THEY ALSO OFFER ON THE SITE IS THEY OFFER YOU THE OPTION TO GO IN AND SEE IN DEPTH INSTRUCTION, AND THIS COSTS $2 PER DANCE MOVE.

>> Leo Laporte: THAT SEEMS FAIR ENOUGH.

>> Amber MacArthur: YEAH, AND THIS IS WHAT YOU'LL GET FROM THE IN DEPTH INSTRUCTIONS.

>> Leo Laporte: WHERE TO PUT YOUR HANDS...

>> Amber MacArthur: YEAH, EXACTLY, GETTING DOWN TO BUSINESS. SO IT'S SORT OF, AS YOU SEE RIGHT HERE, IT'S A BREAKDOWN, AND YOU CAN--

>> Leo Laporte: THIS IS GREAT. OH WOW, EVEN THAT'S ANIMATED.

>> Amber MacArthur: EXACTLY, SO ANDY MIGHT LIKE THAT MOVE, ACTUALLY.

>> Leo Laporte: I THINK THAT IS ANDY.

>> Amber MacArthur: I KNOW, HE MIGHT LIKE THAT A LOT. SO YOU CAN ROLL OVER AND YOU CAN SEE ALL THE DIFFERENT MOVES. SO IT BREAKS IT DOWN A LITTLE BIT, IT'S JUST $2 A SHOT TO CHECK THAT OUT. SO UH...

>> Leo Laporte: CAN WE DANCE? SHALL WE DANCE?

>> Amber MacArthur: WE'RE GOING TO DO IT A LITTLE BIT LATER, AFTER THE BREAK, AND WHAT WE'RE GOING TO LEARN IS THE ELECTRIC SLIDE, WHICH IS AN '80s DANCE. SO AGAIN, THERE'S ALL THESE, THERE'S HIP HOP, THERE'S SALSA, EAST COAST SWING, WEST COAST SWING, WEDDING DANCES, PARTY DANCING, LOTS OF DIFFERENT DANCES. SO YOU CAN GO IN AND YOU CAN LITERALLY WATCH THEM AND PLAY THEM, AND SIT AROUND WITH YOUR FRIENDS, AND TRY TO LEARN THEM. ANDY AND I HAVE BEEN PRACTISING FOR A WHILE, SO--

>> Leo Laporte: OH, YOU'VE BEEN PRACTISING.

>> Amber MacArthur: YES, AND WHEN WE COME BACK, WE'RE GOING TO DO THE ELECTRIC SLIDE, AND WE'RE GOING TO GET YOU UP TO HELP US OUT.

>> Leo Laporte: A LITTLE DANCE PERFORMANCE WHEN WE CONTINUE. AND OF COURSE, bustamove.com OF COURSE, YOU CAN GO TO VISIT callforhelptv.com. WE WILL BE BACK IN A FLASH... DANCE. STAY RIGHT HERE. [Playing Theme Music] [Playing Theme Music]

>> Leo Laporte: I FEEL LIKE DON CORNELIUS ON SOUL TRAIN. ALL RIGHT NOW, WE'RE GOING TO SEE AMBER AND ANDY. THIS IS FROM bustamove.com

>> Amber MacArthur: bustamove.com, THIS IS THE ELECTRIC SLIDE.

>> Leo Laporte: LADIES AND GENTLEMEN, AMBER AND ANDY.

>> Leo Laporte: COME ON, MIKEY, COME ON, COME ON.

>> Amber MacArthur: OKAY, ANDY, TURN.

>> Leo Laporte: THAT'S GOOD, YOU GUYS ARE GOOD! CAN'T GET MIKEY TO DO IT.

>> Amber MacArthur: MIKEY, COME OVER HERE.

>> Leo Laporte: COME ON, MIKEY. LADIES AND GENTLEMEN, IF THIS KIND OF THING TURNS YOU ON, MAKE SURE YOU SEND YOUR E-MAILS TO amber@callforhelptv.com

>> Amber MacArthur: ANDY'S OUT OF SYNCH.

>> Leo Laporte: IF YOU WANT TO GET ANDY'S SPECIAL INSTRUCTIONS FOR THE ORANGUTAN, IT'S andy@callforhelptv.com. leo@callforhelptv.com...

>> Amber MacArthur: ANDY'S LOST HIS FOCUS COMPLETELY.

>> Leo Laporte: COME ON, SLIDE, SLIDE. GO TO THE WEBSITE, callforhelptv.com, WE CAN PUT YOU ON THE SHOW. JUST CLICK ON THAT FORM AND ASK A QUESTION. WOW! THEY HAVE BEEN PRACTISING! [Music Stops] CLOSED CAPTIONING PERFORMED BY: BROADCAST CAPTIONING & CONSULTING SERVICES INC. www.closedcaptioning.com

>> Andy Walker: THANK YOU VERY MUCH!

>> Leo Laporte: VERY, VERY GOOD.

>> Amber MacArthur: THANK YOU.

>> Leo Laporte: I DIDN'T GET A CHANCE TO SHOW YOU THE GOOGLE MAPS FEATURE, BUT TAKE A LOOK FOR YOURSELF. maps.google.com, IT'S PRETTY AMAZING. CANADA AND THE U.S. ONLY, NO AUSTRALIA -- I'M SORRY. THANK YOU SO MUCH FOR BEING HERE, WE REALLY APPRECIATE IT. REMEMBER, IF YOU HAVE A PROBLEM WITH YOUR PERSONAL CONFUSER, DON'T WHINE, DON'T MOAN, DON'T SLIDE, JUST CALL FOR HELP, WE'LL SEE YOU NEXT TIME.

>> Amber MacArthur: WE'RE MAKING UP THE DANCE NOW.

>> Leo Laporte: YOU'RE UPSTAGING ME, THAT'S WHAT YOU'RE DOING.

>> Amber MacArthur: ANDY, THAT'S NOT PART OF THE ROUTINE!

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