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>> Amber: FIGHT ALIENS ON YOUR COMPUTER TODAY ON CALL FOR HELP.

>> I HOPE THESE PEOPLE CAN HELP ME WITH MY COMPUTER. OH. (Gasping) NO! (Siren wailing)

>> A TECHNICIAN WITH BE WITH YOU IN FOUR HOURS.

>> FOUR HOURS?

>> YOU CAN UPGRADE FOR JUST $5,000.

>> WHAT?

>> YOUR UNIVERSAL CONFIG BOARD SHOULD BE SET TO ID6.

>> I NEED THAT IN PLAIN ENGLISH. HELP.

>> Leo: LEO LAPORTE AT CALL FOR HELP MAY I HELP YOU?

>> Leo: HELLO AND HOW ARE YOU? GOOD TO SEE YOU. YES, YOU. YES, YEAH, YEAH, YOU.

>> Leo: I'M GLAD YOU'RE HERE. WE COULDN'T DO THIS SHOW IF YOU HADN'T SHOWN UP SO IT'S GOOD. YOU KNOW YOU CAN'T MISS A SHOW, WE COUNT ON YOU TO BE HERE. I LOOK EVERY TIME AND IF YOU'RE NOT THERE YOU KNOW WELL, YOU WOULDN'T KNOW BECAUSE YOU DIDN'T WATCH. BUT THAT ONE TIME YOU WEREN'T THERE WE JUST STOPPED.

>> Leo: WE WENT HOME. WE SAID THERE'S NO SHOW. HE'S NOT THERE. SHE'S NOT THERE, WHATEVER. ANYWAY WE'RE GLAD YOU HAVE -- GLAD TO HAVE YOU HERE. HERE'S TWO PEOPLE WHO I CANNOT DO THIS SHOW WITHOUT FOR SURE. AMBER MACARTHUR AND ANDY WALKER, LADIES AND GENTLEMEN.

>> Amber: HI, LEO.

>> Andy: HELLO.

>> Leo: MY CALL FOR HELPETTES.

>> Amber: YEAH.

>> Leo: GOOD TO SEE YOU.

>> Amber: GOOD TO SEE YOU, TOO.

>> Leo: WELCOME TO THE SHOW TODAY. (Whispering) AMBER'S MOM IS IN THE STUDIO.

>> Amber: AND MY ROOMMATE, TOO.

>> Leo: SO WE'RE GONNA VERY NICE TO AMBER, WE'RE NOT GONNA PICK ON HER LIKE WE USUALLY DO. RIGHT, MIKEY?

>> Amber: THANKS.

>> Leo: SO WHAT DO YOU GOT ON THE SHOW TODAY?

>> Amber: TODAY I'M ACTUALLY GONNA SHOW HOW TO MAKE A PHOTO SLIDESHOW USING PHOTO STORY THREE.

>> Leo: I DON'T UNDERSTAND WHAT SHE JUST SAID.

>> Andy: NO, ME EITHER.

>> Leo: PHOTO STORY THREE, WHAT'S THAT?

>> Amber: YEAH, IT'S A MICROSOFT PRODUCT. YEAH.

>> Leo: OH. SO YOU'RE GONNA DO A SLIDESHOW FOR US?

>> Amber: YEAH, WE'RE GONNA DO A SLIDESHOW. SO IF YOU DON'T KNOW WHAT TO DO WITH YOUR HOLIDAY PICKS AND YOU HAVE LOTS OF OTHER PICKS LYING AROUND YOU CAN ACTUALLY MAKE THIS QUICK, LITTLE MOVIE IN PHOTO STORY.

>> Leo: OH, THAT'S COOL. OH, IT'S A MOVIE?

>> Amber: YEAH, IT'S LIKE A LITTLE MOVIE.

>> Leo: OH.

>> Amber: YEAH.

>> Andy: WELL, AREN'T YOU CLEVER?

>> Leo: ISN'T SHE SOMETHING? WHAT DO YOU GOT? YOU GOT SOMETHING EQUALLY COOL LIKE THAT?

>> Andy: WELL, I'M DOING A SEGMENT WHAT I LIKE TO CALL THE ALTRUISTIC COMPUTER.

>> Leo: OH, WHAT ARE YOU GONNA MEDITATE? WHAT ARE YOU DOING? WHAT'S GOING ON?

>> Andy: IT'S HOW YOU CAN USE YOUR COMPUTER TO MAKE THE WORLD A BETTER PLACE.

>> Leo: OH.

>> Andy: HELP--

>> Leo: DID YOU GUYS SWAP SEGMENTS--

>> Amber: YEAH, REALLY. I'M DOING THE TECHIE SEGMENT. YOU'RE GETTING SOFT ON US, ANDY.

>> Leo: THAT'S GOOD, MAKE THE WORLD A BETTER PLACE, ALL RIGHT AND ROBIN LISS IS HERE OUR CAMCORDER AND DIGICAM EXPERT. SHE'S GONNA TELL YOU -- LAST TIME SHE WAS HERE SHE SHOWED YOU HOW TO BUY A CAMCORDER ONLINE.

>> Amber: YEAH.

>> Leo: THIS TIME SHE'S GONNA HELP US BUY A DIGITAL STILL CAMERA ONLINE SO THAT SHOULD BE GREAT. THAT'S ALL COMING UP ON THE SHOW TODAY. WE'VE GOT A GOOD ONE FOR YOU. NOW RAYMOND, POOR RAYMOND HAS BEEN CALLING AND CALLING FOR LIKE FOUR SHOWS. WE'VE GOTTA GET THIS GUY ON. WOULD YOU DO THE HONOURS?

>> Amber: YEAH, DEFINITELY. HI, RAYMOND, RAYMOND'S ON THE LINE FOR THUNDER BAY ONTARIO.

>> Leo: THUNDER BAY! HELLO, RAYMOND.

>> Raymond: HELLO.

>> Leo: YOU'RE A VERY PATIENT MAN. I JUST WANNA TELL YOU IT'S ALL BASIL'S FAULT. THAT'S WHY WE HAVEN'T -- IT'S -- BASIL'S TAKING THE BLAME ON THAT ONE. RAYMOND, THANK YOU FOR BEING SO PATIENT, WHAT CAN I DO FOR YOU TODAY?

>> Raymond: YES, I HAVE A PROBLEM WITH MY FRONT USB PORT.

>> Leo: OKAY, BECAUSE MANY COMPUTERS NOW COME WITH PORTS ON THE FRONT AS WELL AS ON THE BACK. SO YOU HAVE SOME ON THE BACK, THE ONES ON THE BACK WORK?

>> Raymond: YES.

>> Leo: WHAT HAPPENS ON THE ONES ON THE FRONT?

>> Raymond: UH, THE COMPUTER DOESN'T RECOGNIZE THEM. THERE'S NOTHING COMING UP.

>> Leo: HEY, MIKEY, YOU DON'T HAPPEN TO HAVE -- I SHOULD'VE ASKED YOU THIS BEFORE A CASE WITH USB PORTS ON IT BECAUSE I'LL TELL YOU WHY, I WANNA SHOW RAYMOND UH, WHEN YOU HAVE A CASE WITH A FRONT USB PORT IT'S USUALLY BECAUSE -- NO, NOT A LAPTOP BUT YOU KNOW LIKE A PC CASE. IT'S ALL RIGHT IF YOU DON'T HAVE ONE LYING AROUND. WHY WOULD HE HAVE ONE LYING AROUND? BUT UH, POOR MIKEY, NOW HE'S GONNA GO RUN UPSTAIRS, ISN'T HE? I JUST DID THAT TO GET HIM OUT OF THE ROOM.

>> Leo: SO WHEN YOU HAVE FRONT PORTS HERE'S HOW IT WORKS, IN FACT, IT'S THE SAME ON THE BACK PORTS IS THE USB CONTROLLER IS ON THE MOTHERBOARD, THAT'S THE BIG MAIN CIRCUIT BOARD IN THE COMPUTER AND THERE IS A CONNECTOR THAT GOES -- IT CLIPS ON THE MOTHERBOARD AND IT GOES TO THE BACK PORTS AND THEN THERE'S A SEPARATE ONE THAT CLIPS TO THE FRONT PORTS. ONE REASON THE FRONT PORTS MIGHT NOT BE WORKING THEY MAY NOT BE CONNECTED. HAVE YOU OPENED UP THE CASE?

>> Raymond: YES.

>> Leo: AND YOU SEE THAT THEY'RE CONNECTED ON THE MOTHERBOARD AND IT'S CONNECTED PROPERLY, ALL RIGHT. IF THEY'RE SWAPPED, IF THEY'RE NOT CONNECTED, IF THE CONNECTION'S LOOSE, THEY WOULD MAYBE NOT WORK. ALL RIGHT, WELL, THAT'S BAD NEWS BECAUSE NOW YOU'VE ASCERTAINED THAT THE CONNECTION'S THERE. NOW I'M STARTING TO WORRY THAT USB CONTROLLER CHIP THAT'S CONTROLLING THEM IS NOT WORKING. NOW IN SOME MOTHERBOARDS ONE USB CONTROLLER CHIPS CONTROLS ALL OF THE PORTS BUT ON SOME YOU HAVE DUAL USB CONTROLLER CHIPS ONE FOR THE FRONT AND ONE IN THE BACK AND THAT'S ACTUALLY BETTER BECAUSE IT MEANS YOU HAVE TWO CHANNELS. WHEN MIKEY GETS BACK SAY I DON'T WANT THE CASE, I JUST WANT A MOTHERBOARD.

>> Leo: HERE HE COMES. MIKEY, YOU DIDN'T HAVE TO DO THAT.

>> Andy: OH.

>> Leo: ACTUALLY, I DON'T NEED IT NOW. ALL RIGHT, CAN YOU OPEN IT UP FOR ME?

>> Leo: THE GUY'S BEEN RUNNING ALL OVER YOU KNOW HE SMELLS LIKE A DONKEY. OKAY, THANK YOU. THERE YOU GO.

>> Andy: OH, CAREFUL. OH, YOU BUSTED IT NOW.

>> Leo: WHAT'S THAT? ALL RIGHT, DON'T DO THAT. I BROKE THE PLASMA, ALL RIGHT. THANK YOU, MIKEY SO WE'RE GONNA LOOK ON THE MOTHERBOARD AND YOU'RE GONNA SEE THAT THERE'S A CONNECTOR THAT GOES TO THE BACK WHERE THE USB PORTS ARE -- ACTUALLY, I DON'T KNOW IF I CAN SHOW YOU. THIS IS A STRANGE CASE.

>> Andy: WANT ME TO HOLD IT FOR YOU?

>> Leo: YEAH, WOULD YOU? THIS IS AN UNUSUAL CASE. UM, SO LET'S SEE WHERE THAT CONNECTOR IS THAT'S GOING TO THE BACK THERE. IT IS (Humming) I DON'T EVEN SEE IT. THERE'S ONE GOING TO THE FRONT IT LOOKS LIKE. MAYBE NOT. WHAT DO YOU THINK THERE, ANDREW? LET ME LOOK HERE IN THE BACK. WHERE ARE THESE USB -- THESE USB PORTS?

>> Andy: THEY PROBABLY RIGHT HERE.

>> Leo: YEAH, YEAH, ALL RIGHT, IT'S PROBABLY TOO DARK IN THERE BUT THE UH, BECAUSE THIS IS A DELL CASE, IT'S NOT A HOME BUILT CASE. WHO MADE YOUR MOTHERBOARD OR YOUR CASE, RAYMOND?

>> Raymond: DELL.

>> Leo: OH, IT'S JUST LIKE THIS THEN WELL, THEN YOU'RE NOT GONNA BE ABLE TO DO WHAT I WAS GONNA SUGGEST. THIS IS THE BACK PLANE RIGHT HERE WHERE THE USB PORT COMES OUT AND THERE'S A CONNECTOR, A METAL CONNECTOR THAT GOES RIGHT TO THE MOTHERBOARD THERE AND THAT REALLY ELIMINATES THE WHOLE ISSUE OF THOSE CABLES GETTING LOST. WHAT I WAS GOING TO SUGGEST IS THAT YOU SWAP THE CABLES AND CONNECT THE FRONT USB PORTS TO THE BACK JUST TO SEE IF IT'S THAT CHIP THAT'S MESSED UP BUT YOU PROBABLY CAN'T DO THAT, CAN YOU, RAYMOND?

>> Raymond: I HAVE NO CLUE.

>> Leo: YEAH, WELL, I'M THINKING -- DO YOU SEE A CONNECTOR THERE?

>> Andy: WELL, HERE'S THE CONNECTOR FOR THE ONES AT THE FRONT. YOU CAN ACTUALLY SEE THE USB SYMBOL ON IT.

>> Leo: OH, YEAH, THERE IT IS, ALL RIGHT SO THIS IS YOUR CONNECTOR BUT THERE'S NO WAY YOU CAN CONNECT THAT TO THE BACK TO SEE IF THIS IS WORKING.

>> Andy: I BET YOU THIS THING IS DEEP DOWN INSIDE.

>> Leo: YEAH. SO THAT'S -- WELL, SO YOU'VE CHECKED AND THIS PARTICULAR CABLE IS CONNECTED AND IT'S FINE.

>> Raymond: YEAH.

>> Leo: YEAH, WELL, I'LL TELL YOU A FEW OF THE POSSIBILITIES. UH, THE CABLE COULD BE BAD, THAT WOULD BE AN EASY ONE TO FIX.

>> Andy: MM-HMM.

>> Leo: YOU COULD JUST REPLACE IT, IT'S A STANDARD RIBBON CABLE. GO TO A COMPUTER STORE. IF IT ISN'T BAD THEN IT'S MORE OF A PROBLEM -- IT COULD BE THAT THE USB CONTROLLER ON THE MOTHERBOARD IS NOT WORKING AND THAT CAN HAPPEN.

>> Andy: I WONDER IF THE CHIP (Unclea DRIVER UPDATE MIGHT ACTUALLY HELP.

>> Raymond: IT STARTED WHEN MY (Stammering) WHEN MY HARD DRIVE CRASHED.

>> Leo: OKAY. I'M WONDERING IF THERE WAS A POWER SURGE OR SOMETHING THAT CAUSED THE HARD DRIVE CRASH. IT COULD BE A DRIVER ISSUE BUT IF THE BACK ONES ARE WORKING AND THE FRONT ONES NOT, THAT'S THE SAME USB DRIVER. LET ME SHOW YOU -- LET ME PUT THIS AWAY AND I'LL SHOW YOU ONE PLACE TO LOOK. THERE IS--

>> Andy: OW, OW, OW.

>> Leo: CAN SOMEBODY GET HIM OUTTA HERE? YOU ALL RIGHT?

>> Andy: YEAH.

>> Leo: OKAY. HERE, HERE, YOU MIGHT WANT THIS.

>> Leo: ALL RIGHT, IN THE UH, UH, THE DEVICE MANAGER, ARE YOU USING XP?

>> Raymond: YEAH.

>> Leo: OKAY, SO YOU OPEN THE SYSTEM PROPERTIES CONTROL PANEL, YOU CLICK THE HARDWARE AND YOU CLICK THE DEVICE MANAGER TAB THIS IS ACTUALLY ONE OF MANY WAYS TO GET THE DEVICE MANAGER BUT IF YOU GO TO THE BOTTOM THIS IS WHERE ALL THE USB STUFF IS.

>> Leo: UH, THE OTHER THING TO TRY IS TO DELETE THE ROOT HUBS OR THE CONTROLLERS.

>> Leo: ACTUALLY, LET'S JUST YOU KNOW, DELETE THEM ALL, RIGHT, ONE BY ONE. JUST PRESS BACKSPACE AND OKAY AND WHAT'LL HAPPEN IS YOUR MOUSE WILL DIE BECAUSE OF COURSE I'VE JUST DISCONNECTED THE MOUSE AND SO WILL THE KEYBOARD BECAUSE I'VE JUST DISCONNECTED THE KEYBOARD SO DON'T DO THAT ONE FIRST. (Clearing throat)

>> Leo: BUT JUST DELETE THOSE OKAY, AND THEN REBOOT. WHAT'LL HAPPEN IS AND I'M GONNA DO THAT IN A MOMENT EVERYTHING WILL BE BACK -- IT'LL REINSTALL THOSE AND MAYBE IF YOU'RE LUCKY, CROSS ALL YOUR FINGERS AND TOES WHEN YOU REBOOT THAT'LL REINSTALL IT. IF NOT, AND IT COULD MEAN IT'S A HARDWARE ISSUE AND THAT MEANS YOU KNOW, IS IT STILL UNDER WARRANTY?

>> Raymond: UH, YEAH.

>> Leo: ALL RIGHT, THAT MIGHT BE WHEN I'D CALL DELL AND SAY GUYS, YOU KNOW, I'VE DONE ALL OF THESE THINGS BECAUSE THEY'RE GONNA SAY -- THEY WON'T TALK TO YOU UNTIL YOU SAY I DID THIS, THIS, THIS AND THIS. OKAY, I GUESS YOU CAN SEND IT BACK.

>> Raymond: THAT'S WHAT HAPPENED WITH THE HARD DRIVE.

>> Leo: THE HARD DRIVE?

>> Raymond: YEAH.

>> Leo: AND THEY MAKE YOU GO THROUGH HELL, DON'T THEY?

>> Raymond: YES.

>> Leo: THEY MAKE YOU TRY EVERYTHING IN THE BOOK. WELL, THOSE ARE THE THINGS -- AND IT SOUNDS LIKE YOU'VE TRIED A FEW OF THEM, THOSE ARE THE THINGS TO TRY AND IF YOU'VE TRIED THOSE ALL THEN YOU CAN JUST CHECK THEM OFF AND WHEN DELL ASKS YOU SAY YEAH, NO, I DID THAT, YEAH, I DID THAT, YEAH, I DID THAT. SO ONE BY ONE GO AND DELETE ALL THESE USB DEVICES, THAT MIGHT HELP, TOO. ALL RIGHT, RAYMOND?

>> Raymond: OKAY.

>> Leo: GOOD LUCK AND I THANK YOU FOR YOUR PATIENCE. YOU'RE VERY -- WE REALLY APPRECIATE IT.

>> Raymond: OKAY.

>> Leo: ALL RIGHT, TAKE CARE GUY. NOW IF YOU'RE LOOKING TO FIND -- I'M GONNA REBOOT HERE. IF YOU'RE LOOKING TO FIND THE BEST DEALS ON DIGITAL CAMERAS

>> Leo: WE GOT THE SCOOP ON HOW TO DO ALL THAT SEARCHING THE NET TO FIND THE RIGHT BUYS. WHERE TO BUY IT, WHAT'S A GREAT MARKET RESELLER? WHY NOT TO USE THEM AND ALL OF THAT STUFF WHEN WE COME BACK. ROBIN LISS IS HERE, YOU STAY RIGHT HERE. (Background music: Instrumental) rcial break) (Theme playing)

>> Man: IT SMELLS LIKE A BIG, WET DOG IN HERE.

>> Leo: THAT MUST BE MIKEY. THERE'S NEVER BEEN A BETTER TIME TO BUY A DIGITAL CAMERA ONLINE. RELIABLE RETAILERS, LOW PRICES, GREAT SELECTION AND THOUSANDS OF ONLINE REVIEWS MAKE IT EASIER THAN EVER TO RESEARCH, COMPARE AND BUY DIGITAL CAMERAS WITH COMPLETE CONFIDENCE. STILL SCEPTICAL? WELL, WE'VE GOT ROBIN LISS HERE TO GIVE US SOME EXPERT TIPS ON DIGICAM WEB BROWSING. SHE OF COURSE IS THE EDITOR IN CHIEF -- WHAT ARE YOU? YOU'RE IN CHARGE OF--

>> Robin: WELL, I'M THE PRESIDENT OF digitalcamerainfo.com

>> Robin: I'M NOT AS MUCH OF A DIGITAL CAMERA EXPERT AS I KNOW MY CAMCORDERS.

>> Leo: SO ALEX IS THE EDITOR IN CHIEF?

>> Robin: ALEX BURACK, HE'S AN EXPERT, HE KNOWS THESE THINGS. HE KNOWS EVERYTHING ABOUT THEM, HE'S GREAT.

>> Leo: WELL, IT'S REALLY CONFUSING NOW, SURE, THERE'S LOTS OF CHOICE, THERE'S LOTS OF GREAT PLACES TO BUY THEM, THE PRICES HAVE DROPPED BUT THERE'S ALSO INFINITE YOU KNOW, CHOICE AND INFINITE COMPLEXITY IN THIS. IT'S VERY HARD TO SORT IT OUT.

>> Robin: IT'S A JUNGLE OUT THERE, LEO, I MEAN, WHEN YOU'RE SHOPPING ONLINE FOR A DIGITAL CAMERA YOU'VE GOT TO BE VERY CAREFUL. I MEAN, YOU CAN PURCHASE, THERE'S GOOD PLACES BUT FOR SOME REASON WITH DIGITAL CAMERAS AND CAMCORDERS THERE'S A FRAUD--

>> Leo: YEAH.

>> Robin: YOU KNOW, THERE'S A LOT OF SCAMS OUT THERE.

>> Leo: WHY IS THAT?

>> Robin: YOU KNOW, I DON'T KNOW. IN UH, IN THE UNITED STATES NOT TO HATE ON NEW YORK OR ANYTHING BUT THERE'S ALL THESE LITTLE BROOKLYN SHOPS AND I THINK YOU HAVE THEM HERE YOU KNOW, IN CANADA AS WELL THAT THEY JUST PUT UP A WEBSITE AND YOU KNOW THEY CAN MAKE IT LOOK PRETTY BUT SOMETIMES THEY'RE JUST NOT GOOD OPERATIONS.

>> Leo: WELL, ONE WAY TO TELL IS TO LOOK AT THE PRICES AND IF THE PRICES ARE SUBSTANTIALLY LOWER THAN EVERYBODY ELSE--

>> Robin: RIGHT.

>> Leo: THERE'S SOMETHING GOING ON.

>> Robin: I SAY IF IT'S TOO GOOD TO BE TRUE IT PROBABLY IS. I MEAN, THE THING IS YOU'LL BE SHOPPING ONLINE YOU'LL SEE YOU KNOW MAYBE WITHIN 20, $30 RANGE AND THEN YOU'LL SEE SOMETHING THAT'S $50 LESS. STAY AWAY.

>> Leo: THERE'S A REASON.

>> Robin: I MEAN, WHAT I USUALLY SAY TO PEOPLE WHEN YOU PAY THAT EXTRA PRICE FOR A MORE REPUTABLE DEALER HERE IN CANADA YOU KNOW, WE HAVE HENRY'S, BLACKS, WHEN YOU PAY THAT EXTRA PRICE IT'S LIKE INSURANCE. IT'S INSURANCE THAT YOU'RE GOING TO GET YOUR CAMERA 'CAUSE A LOT OF THESE PLACES THEY'LL QUOTE YOU A REALLY LOW PRICE AND THEN THEY EITHER WON'T SELL YOU THE CAMERA, THEY WON'T SEND IT TO YOU OR THEY JUST TAKE YOUR CREDIT CARD INFORMATION OR SOMEONE WILL CALL YOU UP ON THE PHONE AND UNLESS YOU BUY A WARRANTY AND A CARD AND--

>> Leo: UP SELL YOU.

>> Robin: THEY'LL UP SELL YOU ON OVER PRICED ACCESSORIES. YOU'LL BUY A CAMERA THAT'S OFTEN TWO, $300 LOWER THAN THE PRICE AND THEN THEY'LL END UP CHARGING YOU SIX, 700 ON THE ACCESSORIES.

>> Leo: I'VE HAD THAT HAPPEN TO ME.

>> Robin: YEAH, THERE'S SOME REAL SCAM ARTISTS OUT THERE. UM, BUT YOU JUST GOTTA BE CAREFUL.

>> Leo: NOW THERE IS THE ISSUE OF THE AUTHORIZED RESELLER AND THE GREY MARKET, UNAUTHORIZED RESELLER. DO YOU RECOMMEND GOING TO AN AUTHORIZED RESELLER?

>> Robin: YOU KNOW, IT'S TOUGH, I NORMALLY WOULD SAY GO TO AN AUTHORIZED RESELLER BUT FOR SOME POLITICAL REASONS SOME OF THE MANUFACTURERS ARE VERY, VERY RELUCTANT TO AUTHORIZE.

>> Leo: NIKON HAS AN EXAMPLE. THERE ARE NIKON SELLERS BUT THERE ARE A LOT OF OTHER PEOPLE SELL THEM.

>> Robin: RIGHT. ONE OF THE THINGS THAT SONY DOES, I MEAN, WE LIKE A LOT OF SONY PRODUCTS BUT THERE'S A THEORY OUT THERE THAT SONY REFUSES TO AUTHORIZE A LOT OF WEBSITES BECAUSE THEY DON'T WANT TO CREATE COMPETITION FOR SONY STYLE. THEIR OWN -- 'CAUSE THEY'RE SELLING THEIR PRODUCTS DIRECTLY.

>> Leo: RIGHT.

>> Robin: SO THEY DON'T WANNA CREATE COMPETITION SO I WOULDN'T ACTUALLY -- I DON'T SAY ONLY SHOP AUTHORIZE BE CAREFUL WHEN YOU'RE SHOPPING NON-AUTHORIZED BUT YOU KNOW, IF YOU'RE GOING AUTHORIZED YOU'RE GONNA BE SAFE FOR SURE.

>> Leo: BUT YOU'RE ALSO GONNA PAY IT SOUNDS LIKE MORE THAN YOU WOULD NEED TO.

>> Robin: YOU ARE GONNA PAY MORE ONE OF THE RULES WITH AUTHORIZED IS THEY CAN'T -- THEY'RE VERY STRICT ON THEIR PRICING SO THEY'RE NOT -- THEY DON'T WANNA CREATE TOO MUCH COMPETITION FOR THEIR OWN UM, THEIR OWN STORES.

>> Robin: THE MANUFACTURER'S OWN STORES.

>> Leo: NOW CERTAINLY I RECOMMEND PEOPLE GOING TO digitalcamerainfo.com TO READ REVIEWS. IT'S VERY -- YOU SAY TRY BEFORE YOU BUY BUT YOU CAN'T TRY A LOT.

>> Leo: YOU CAN'T SEE WHAT THOSE IMAGES ARE GONNA LOOK LIKE ONLY THE CAMERA REVIEW SITES REALLY HAVE TAKEN THE TIME TO LOOK AT THOSE.

>> Robin: IF YOU COME TO SITES LIKE digitalcamerainfo.com WE HAVE ALL KINDS OF EXAMPLES, STILLS THAT YOU CAN SEE THE PERFORMANCE. WE ACTUALLY RUN SOME STANDARDIZED SCIENTIFIC COMPUTER TESTS ON IMAGES SO WE CAN TELL YOU WHAT YOU KNOW THAT THIS FIVE MEGA PIXEL CAMERA IF IT'S REALLY FIVE. MAYBE IT'S REALLY THREE.

>> Leo: OFTEN THEY'RE NOT, RIGHT?

>> Robin: MAYBE IT'S TWO. RIGHT.

>> Leo: THEY SAY EFFECTIVE MEGA PIXELS.

>> Robin: EFFECTIVE MEGA PIXELS. SO SOMETIMES YOU KNOW, IT'S NOT AS ADVERTISED AS THE MANUFACTURERS SAY. WE ALSO LOOK AT THE AMOUNT OF NOISE, YOU KNOW, WHEN YOU'RE DOING LOW LIGHT AND HOW ACCURATE THE COLOUR REPRODUCTION IS.

>> Leo: GRAININESS, INACCURATE COLOUR REPRODUCTION, THESE ARE THINGS YOU REALLY BE UNHAPPY WITH.

>> Robin: VERY, VERY IMPORTANT, YES, SO COME TO THE SITES TO SEE THE OBJECTIVE REVIEWS BECAUSE THE SAD THING IS MOST PEOPLE IN THESE STORES THEY DON'T REALLY KNOW THEIR STUFF.

>> Leo: RIGHT.

>> Robin: YOU KNOW, THEY'RE COMMISSION BASED. THEY'RE SALESMEN. I MEAN, SADLY I'VE BEEN VERY UNIMPRESSED WHEN I'VE TALKED TO THE SALESMEN IN THE STORES BUT IF YOU GO ONLINE, YOU RESEARCH AND THEN YOU PICK WHAT YOU WANT TO BUY--

>> Leo: THEN SHOP.

>> Robin: GO INTO THE STORE.

>> Robin: PLAY WITH IT, SEE HOW IT FEELS IN YOUR HANDS, YOU KNOW, SEE IF YOU CAN HOLD THE CAMERA STILL.

>> Leo: RIGHT.

>> Robin: IF YOU LIKE SHOOTING WITH IT.

>> Leo: THAT'S IMPORTANT, ISN'T IT? THE PHYSICAL HOW IT FEELS IS VERY IMPORTANT.

>> Robin: OH, IT'S SO IMPORTANT. I MEAN--

>> Leo: YOU HAD THE T1, THE CYBER SHOT FROM SONY WHICH YOU LOVED BUT I COULDN'T HOLD THE DARN THING.

>> Robin: IT'S A TINY LITTLE CAMERA AND I LOVE IT BECAUSE YOU KNOW, FIT IN MY BACK POCKET BUT SOME PEOPLE DON'T LIKE IT BECAUSE IT'S TOO SMALL.

>> Leo: WELL, YOU'RE LITTLE AND I HAVE BIG SAUSAGE FINGERS AND THEY'RE JUST NOT RIGHT FOR ME, YOU KNOW, ARE THERE WEBSITES YOU RECOMMEND BESIDES THE REVIEW SITES FOR SHOPPING?

>> Robin: WELL, ON digitalcamerainfo WE HAVE PRICE GRABBER AND YOU CAN GO THERE AND SEE--

>> Leo: BECAUSE ONE OF YOUR SPONSORS--

>> Robin: THEY'RE ONE OF OUR SPONSORS AND I SHOULD UH, DISCLOSE THAT.

>> Leo: OKAY, YEAH.

>> Robin: THEY'RE ONE OF OUR SPONSORS BUT IF YOU GO ON THERE YOU CAN SEE RATINGS OF PRICE GRABBER STORES. AND YOU CAN SEE HOW OTHER PEOPLE HAVE RATED THEM.

>> Robin: WE ALSO LIKE THE BETTER BUSINESS BUREAU AND resellerratings.com THOSE ARE ALL SOME REALLY GOOD SITES FOR CHECKING OUT FROM A THIRD PARTY HOW REPUTABLE THE RETAILER YOU'RE SHOPPING FROM IS.

>> Leo: WE HAD ONE SOMEBODY SENT US -- DO YOU REMEMBER WHAT THAT WAS, ANDY?

>> Andy: YEAH, IT WAS bbf.ca

>> Leo: bbf.ca IT WAS SPECIFICALLY CANADIAN BUT IT WAS LIKE A PRICE WATCH FOR CANADA OR PRICE GRABBER FOR CANADA.

>> Andy: YEAH, IT WOULD SEARCH ALL OF THE COMPUTER STORES IN CANADA FOR THE BEST PRICE.

>> Leo: YEAH, BUT I DO THINK IT'S GOOD TO READ THE RESELLER

>> Leo: RATINGS BECAUSE JUST 'CAUSE IT'S THE LOWEST PRICE AS WE MENTIONED DOESN'T MEAN IT'S THE BEST PLACE TO BUY.

>> Robin: PRICE GRABBER'S PRETTY GOOD ABOUT THIS.

>> Leo: THEY ONLY HAVE PEOPLE THAT--

>> Robin: WE WORK DIRECTLY WITH THEM TO BOOT OUT COMPANIES THAT ARE YOU KNOW, SHADY RETAILERS BUT UH, IT'S IMPORTANT ALWAYS TO CHECK WITH THOSE THIRD PARTY SOURCES AND LIKE I SAID IF THE PRICE IS TOO GOOD TO BE TRUE IT PROBABLY IS.

>> Leo: IS THIS YOUR CAMERA? IS THIS WHAT YOU'RE SHOOTING WITH USING THESE DAYS?

>> Robin: THIS ONE IS FROM CANON. IT'S A DIGITAL REBEL.

>> Leo: VERY POPULAR CAMERA.

>> Robin: IT'S VERY POPULAR. THIS IS ONE OF THE FIRST UM, STILL CAMERAS TO HAVE SLR FUNCTIONALITY FOR UNDER $1,000.

>> Leo: SO THAT MEANS YOU CAN REMOVE THE LENS, BUY THE BODY AND UH, AND YOU GET ONE LENS WITH IT FOR $1,000 BUT YOU CAN BUY OTHER -- OR USE YOUR EXISTING CANON LENSES ON IT WHICH REALLY GIVES IT A LOT OF FLEXIBILITY.

>> Robin: RIGHT. AFTER CANON CAME OUT WITH THIS NIKON CAME OUT WITH SOMETHING CALLED THE D70.

>> Leo: THAT'S MY CAMERA.

>> Robin: YOU KNOW, I PERSONALLY -- THERE'S ADVANTAGES TO THE D70 AND TO THE REBEL. THE REBEL THE QUALITY IS ACTUALLY A LITTLE BETTER IN OUR TESTING.

>> Leo: YOU THINK SO?

>> Robin: THE ACTUAL QUALITY.

>> Leo: YOU'RE GONNA BREAK MY HEART. YOU'RE GONNA BREAK MY HEART.

>> Robin: THE NIKON IS MUCH FASTER.

>> Leo: THAT'S WHY I LIKE IT. I CAN GET THAT SHOT REALLY QUICKLY.

>> Robin: YEAH, YEAH, IT GOES -- IT'S GOT A REALLY FAST BURSE MODE. UH, THE D70's A WONDERFUL CAMERA AND THIS IS A WONDERFUL CAMERA, TOO. THIS ONE'S A LOT LIGHTER ALSO SO--

>> Leo: IT IS LIGHTER, YEAH.

>> Robin: YEAH. YOU KNOW, IF YOU WANT SOMETHING PORTABLE.

>> Leo: ONE REASON PEOPLE DON'T LIKE DIGITAL CAMERAS IS YOU'LL PRESS THE BUTTON AND THEN IT'LL TAKE A PICTURE.

>> Robin: RIGHT. WE CALL IT SHOT TO SHUTTER TIME AND WE ACTUALLY TIME THAT ON DIGITAL CAMERA INFO.

>> Leo: DO YOU?

>> Robin: SO THAT YOU CAN KNOW, YOU WANT THE ZERO LAG AND THESE SLR CAMERAS HAVE ZERO LAG.

>> Leo: THEY'RE REALLY FAST.

>> Robin: YOU HIT THE SHUTTER AND THEY TAKE THE PICTURE.

>> Leo: YOU KNOW, WATCH, IT'S JUST INSTANT.

>> Robin: IT'S INSTANT, RIGHT BUT WITH SOME OF THESE CAMERAS--

>> Leo: IT ALSO MAKES THAT SOUND WITH THE MIRROR POPPING. IT MAKES IT A CAMERA.

>> Robin: WHEN YOU BURST IN YOU SOUND SO COOL, YOU KNOW?

>> Leo: YEAH, YEAH. THAT WAS A GOOD SHOT.

>> Leo: THAT'S A GREAT SHOT.

>> Robin: NO, THEY'RE GREAT TO WORK WITH AND SHUTTER TO SHOT TIME IS VERY IMPORTANT BECAUSE YOU KNOW YOU MIGHT BE TAKING A SPORTS SHOT AND THE CAMERA WILL TAKE IT A THIRD LATER.

>> Leo: YOU MISS IT. THE HORSE IS ALREADY OUT OF THE FRAME.

>> Robin: IT'S VERY IMPORTANT.

>> Leo: OR FASTER YET YOUR TWO YEAR OLD IS ALREADY OUT OF THE FRAME AND THE PICTURE'S GONE. WHAT DO YOU LIKE FOR THE LITTLE CAMERA HERE?

>> Robin: YOU KNOW, UM, THIS ONE--

>> Leo: NO, THIS IS YOURS RIGHT THERE.

>> Robin: RIGHT HERE. THIS IS THE SONY P100. WE TESTED IT AND IT'S PRETTY IMPRESSIVE. IT'S 5.1 MEGA PIXELS, UH, IT'S GONNA GO FOR AROUND 300 CANADIAN.

>> Leo: 300 CANADIAN, WOW, THAT'S A GREAT PRICE.

>> Robin: AND IT'S GOT THREE X OPTICAL ZOOM. YOU WANNA LOOK AT THAT OPTICAL ZOOM, IGNORE, IGNORE THE DIGITAL ZOOM.

>> Leo: YEAH.

>> Robin: PLEASE, DO ME A FAVOUR. TURN YOUR DIGITAL ZOOM OFF AND NEVER LOOK BACK.

>> Leo: OH, I GOT HER SAYING THAT, THAT WAS GOOD.

>> Robin: THE DIGITAL ZOOM, IT REDUCES YOUR PICTURE QUALITY SO MUCH.

>> Leo: YEAH, I KNOW.

>> Robin: I MEAN, LOOK AT HOW SMALL THIS THING IS.

>> Leo: THIS IS A NICE CAMERA.

>> Robin: YOU CAN SLIP IT INTO YOUR POCKET. IT COMES WITH A 16 MEGABYTE CARD.

>> Leo: THAT'S A PROBLEM BECAUSE THEY NEVER HAVE ENOUGH MEMORY IN THERE.

>> Robin: THAT'S RIGHT. YOU GOTTA BUY AN EXTRA CARD.

>> Leo: ADD THAT TO THE PRICE OF YOUR CAMERA 'CAUSE THEY'RE ALWAYS GONNA BE--

>> Robin: I LIKE THE SONY T1. THEY'RE--

>> Leo: YOU DO LIKE THAT STILL?

>> Robin: IT'S REALLY SMALL.

>> Leo: YOU STILL CARRY IT WITH YOU ALL THE TIME?

>> Robin: YEAH, ANOTHER CAMERA WE LIKE YOU KNOW, IS THE REBEL. FUJI FINE PIX A3--

>> Leo: PEOPLE ARE REALLY STARTING TO LIKE THE FINE PIX A LOT.

>> Robin: YEAH, THE A3-30 IS ABOUT UNDER $200 SO YOU KNOW 150 CANADIAN MAYBE NOW.

>> Leo: NO, CANADIAN'S MORE.

>> Robin: RIGHT, RIGHT, 220 CANADIAN MAYBE.

>> Leo: OKAY, YEAH, YEAH. VERY IMPORTANT. I LEARNED THAT VERY QUICKLY.

>> Leo: 'CAUSE I'M PAID IN CANADIAN DOLLARS.

>> Robin: US STUPID AMERICANS.

>> Leo: NO, NO, YOU LEARN, YOU LEARN, BELIEVE ME.

>> Robin: UH, 220 CANADIAN RIGHT SO IT'S GONNA BE -- IT'S GONNA BE UH, REALLY AFFORDABLE.

>> Leo: THAT'S NOT BAD.

>> Robin: YEAH, I THINK 3.1 MEGA PIXEL.

>> Leo: WHAT IS THAT AGAIN?

>> Robin: THE FUJI FINE PIX A3- 30.

>> Leo: A3-30, ALL RIGHT.

>> Robin: REALLY GOOD CAMERA.

>> Leo: WELL, THE BEST THING TO DO WOULD BE TO GO TO digitalcamerainfo.com YOU CAN READ THE REVIEWS THERE. THAT'S THE THING TO DO.

>> Robin: I'D RECOMMEND IT.

>> Leo: ROBIN, ALWAYS A PLEASURE. THANK YOU FOR COMING UP AND BEING WITH US.

>> Robin: OH, NO PROBLEM.

>> Leo: AND GOOD LUCK, ARE YOU GONNA ADD MORE SITES? YOU'VE GOT TWO NOW?

>> Robin: WE'RE GROWING, YEAH, WE'RE LOOKING AT OTHER CONSUMER ELECTRONIC AREAS. YOU KNOW, WE BELIEVE--

>> Leo: CAN I TELL YOUR STORY OR IS IT A SECRET?

>> Robin: NO, I GUESS.

>> Leo: HOW OLD WERE YOU WHEN YOU STARTED THE FIRST SITE?

>> Robin: I WAS 12.

>> Leo: digitalcamcorder -- camcorderinfo.com

>> Robin: AND digitalcamera--

>> Leo: SHE WAS 12. camcorderinfo.com AND NOW SHE'S ONLY 20. SHE'S STILL IN COLLEGE BUT SHE'S AN ENTREPRENEUR AND VERY SUCCESSFUL, TOO, I MIGHT ADD ALTHOUGH IT'S A LITTLE EMBARRASSING WHEN THEY UH, THE P.R. PEOPLE TAKE YOU OUT FOR DRINKS AND YOU HAVE TO HAVE A SHIRLEY TEMPLE. FOR MORE NO NONSENSE CAMERA INFO -- IT'S TRUE THOUGH, ISN'T IT?

>> Robin: IT IS!

>> Robin: I CAN'T BOOK HOTELS IN VEGAS.

>> Leo: SHE CAN'T GET A RENTAL CAR. SHE'S WORTH 10 ME'S AND SHE CAN'T GET A RENTAL CAR. CHECK OUT ROBIN'S WEBSITE digitalcamerainfo.com WHICH SHE STARTED -- ACTUALLY YOU STARTED digital --

>> Robin: CAMERA INFO, JUST A FEW MONTHS AGO.

>> Leo: JUST A FEW MONTHS AGO AND camcorderinfo.com BACK WHEN SHE WAS 12. OUR SHOW NOTES AVAILABLE ABOUT THIS TOPIC AVAILABLE AT callforhelptv.com NOW SMILE FOR THE CAMERA, BABE. IT'S TIME FOR OUR TECH KNOWLEDGE TEST. WE'RE GONNA GIVE YOU OUR QUIZ QUESTION OF THE DAY. nk for boards)

>> Leo: ACTUALLY, I DON'T THINK THE CELEBRITY DID IT, SOMEBODY ELSE DID IT, A CELEBRITY TOOTH WAS AUCTIONED ON EBAY. WHO WAS IT? WAS IT ELVIS, RICHARD BRANSON, MACAULAY CULKIN OR JOHN WILKES TOOTH? GET TO THE WEBSITE AND WE'LL TALK ABOUT IT WHEN CALL FOR HELP CONTINUES, STAY RIGHT HERE. (Background music: Instrumental) rcial break) (Background music: Instrumental)

>> Leo: DID BASIL PICK THAT MUSIC? IT SOUNDS LIKE ISLAND MUSIC. LET'S TAKE ANOTHER CALL. AMBER, WHO DO WE HAVE ON THE PHONE?

>> Amber: WE HAVE STEPHEN FROM NASSAU BAHAMAS ON THE LINE.

>> Leo: FROM THE BAHAMAS?!

>> Amber: YEAH, WE'RE GONNA PUT A PIN IN HERE.

>> Leo: PUT A PIN IN THE ISLANDS. YOU KNOW WHERE NASSAU IS?

>> Amber: YEAH.

>> Leo: RIGHT OFF THE COAST.

>> Amber: I'VE ACTUALLY BEEN THERE, YEAH.

>> Leo: YEAH, YOU KNOW, I WAS THERE LAST WEEK.

>> Amber: I KNOW YOU'RE SO LUCKY.

>> Leo: HEY, STEPHEN, HOW ARE YOU?

>> Stephen: HI, LEO, I'M FINE, HOW ARE YOU?

>> Leo: I'M VERY WELL. I WAS IN NASSAU UH, LAST TUESDAY. WE WERE ON A CRUISE AND WE STOPPED IN NASSAU AND IT WAS SO -- WHAT A BEAUTIFUL ISLAND YOU LIVE ON AND IT WAS JUST GORGEOUS. WE TOOK A LITTLE TOUR AROUND THE ISLAND, IT'S JUST BEAUTIFUL.

>> Stephen: YEAH.

>> Leo: HOW LONG HAVE YOU LIVED THERE?

>> Stephen: I'VE LIVED THERE FOR EIGHT YEARS.

>> Leo: OH, THAT'S GREAT AND YOU LIKE IT?

>> Stephen: YEAH, I LOVE IT.

>> Leo: WHERE WERE YOU FROM BEFORE THAT?

>> Stephen: I'M FROM GUYANA.

>> Leo: I SEE, THAT'S GREAT, SO YOU IMMIGRATED TO THE BAHAMAS.

>> Stephen: YES.

>> Leo: OH, THAT'S GREAT. WHAT CAN I DO FOR YOU TODAY?

>> Stephen: WELL, MY QUESTION IS UM, I'VE HEARD IT'S POSSIBLE TO PUT XP SWAP FILE ON A SEPARATE PARTITION.

>> Leo: YES.

>> Stephen: OR A SEPARATE A DRIVE BUT I ONLY HAVE ONE DRIVE. IS IT POSSIBLE TO CREATE TWO PARTITIONS C AND D?

>> Leo: YEAH.

>> Stephen: INSTALL XP ON D AND SET C AS A SWAP FILE?

>> Leo: AH, I SEE WHAT YOU'RE SAYING. YES, IT IS. UM, LET ME TALK A LITTLE BIT ABOUT THE WHOLE ISSUE OF UH, WHY YOU WOULD WANT THE SWAP FILE ON A DIFFERENT DRIVE. THAT'S WHERE YOU GET THE MOST BENEFIT. IF YOU HAD TWO DRIVES WHAT IS THE SWAP FILE? WINDOWS CALLS IT THE PAGE FILE. IT'S AN AREA OF THE HARD DISK THAT IS RESERVED FOR UH, USING AS IF IT WERE MEMORY. SOMETIMES THEY CALL IT VIRTUAL MEMORY FOR WHEN YOU RUN OUT OF RAM, RUN LOW ON RAM NOW IF YOU RAN LOW ON RAM WITHOUT THIS SYSTEM -- THE COMPUTER WOULD JUST HAVE TO SAY HEY, I'M OUTTA MEMORY AND I GOTTA STOP. I CAN'T GO ON, BYE AND IT WOULD EITHER CRASH OR SHUTDOWN. SO THIS IS A VERY IMPORTANT FUNCTION FOR MOST SYSTEMS.

>> Leo: AND EVEN IF YOU HAVE A LOT OF RAM YOU VERY FREQUENTLY WILL USE THE SWAP FILE, MORE THAN YOU MIGHT IMAGINE. UH, IT'S NOT UNHEARD OF EVEN WITH 512 OR A GIGABYTE OF RAM TO BE USING THE SWAP FILE SO IT'S A VERY IMPORTANT FUNCTION. ALL OPERATING SYSTEMS USE ONE. NOW IF YOU THINK ABOUT IT THE REASON IT'S VALUABLE TO PUT THE SWAP FILE ON A SEPARATE DRIVE IS I'M HERE WORKING ALONG IN WINDOWS, THE HARD DRIVE IS ACCESSING THE YOU KNOW GETTING DATA OFF THE HARD DIVE AND SO FORTH AND NOW I RUN OUT OF MEMORY IF IT'S ON THE SAME DRIVE I GOTTA GO OVER THERE, START USING THE SWAP FILE AND THEN COME BACK AND GET MY DATA, SWAP FILE AND COME BACK AND YOU CAN SEE THERE'S A LOT OF ACTION AND THAT'S GONNA SLOW YOU DOWN WHEREAS IF YOU HAVE THE SWAP FILE ON A SEPARATE DRIVE I CAN BE ACCESSING THE SWAP FILE AT THE SAME TIME I'M ACCESSING MY DATA. SO YOU COULD SEE HOW THAT COULD BE FASTER AND I'VE SEEN STATISTICS ON THE MACINTOSH ON HAVING A SWAP FILE ON A DIFFERENT HARD DRIVE CAN BE A 30 OR 40% IMPROVEMENT IN PERFORMANCE IF YOU DO A LOT OF SWAPPING. SO IT IS THEORETICALLY VALUABLE. DO YOU GET THE SAME BENEFIT IF IT'S ON THE SAME DRIVE? NO. SO EVEN IF YOU PARTITION THE HEAD STILL HAS TO GO HERE, HERE, HERE, HERE, IT HAS TO BE JUMPING BACK AND FORTH TO GET THAT DATA. THE ONLY ADVANTAGE OF PUTTING IT ON A SEPARATE PARTITION IS UH, IT'S NOT GONNA GET FRAGMENTED ALTHOUGH MOST SWAP FILES DON'T, WINDOWS PUTS A LOT OF EFFORT TO KEEPING IT FROM GETTING FRAGMENTED. IN OTHER WORDS IT'S NOT GONNA GET INTERMINGLED WITH DATA UH, AND IT'S LESS LIKELY TO CORRUPT ITSELF. YOU MIGHT SEE SOME SPEED BENEFIT. YOU MIGHT SEE SOME SPEED BENEFIT. YOU GET MOST OF THE BENEFIT BY TELLING WINDOWS HERE'S A FIXED SIZED SWAP FILE DON'T BE RESIZING IT, DON'T BE CHANGING IT, IT LIVES HERE AND IT'S GONNA STAY HERE THEN WINDOWS DOESN'T HAVE TO MANAGE IT AT ALL. NOW YOU SAY WANT IT AS A C DRIVE, I TAKE IT THAT'S BECAUSE YOU WANT IT TO BE ON THE OUTSIDE PART OF THE DRIVE, THE FASTEST PART -- THE FIRST PART OF THE DRIVE, RIGHT?

>> Stephen: YES.

>> Leo: IF YOU -- WHEN YOU PARTITION THE DRIVE THE FIRST PARTITION YOU MAKE IS THE FASTEST -- IS THE OUTSIDE OF THE DRIVE IT'S THE FASTEST PARTITION JUST MAKE A SMALL ONE, MAKE A TWO GIGABYTE PARTITION WHATEVER THE MINIMUM IT COULD BE AND THEN MAKE ANOTHER PARTITION AND INSTALL WINDOWS AND WINDOWS STILL MAY MAKE THAT SECOND PARTITION C. IT PROBABLY WILL BUT IT DOESN'T MEAN THAT THAT PARTITION IS ON THE OUTSIDE OF THE DRIVE. THAT'S JUST BECAUSE IT'S THE D DOESN'T SAY WHETHER IT COMES FIRST OR NOT. C DRIVE IS ALWAYS THE BOOT DRIVE. SO IF YOU MAKE THE FIRST PARTITION AND YOU PUT THE SWAP FILE THERE AND YOU INSTALL WINDOWS ON THE SECOND PARTITION EVEN THOUGH IT'S THE SECOND PARTITION IT'S NOT ON THE OUTSIDE IT'S A LITTLE BIT MORE ON THE INSIDE IT STILL CAN BE C IT WON'T MATTER. XP DOESN'T REALLY CARE IT'LL NAME IT -- YOU COULD HAVE K BE YOUR START DRIVE IT DOESN'T REALLY CARE BUT OTHER VERSIONS OF WINDOWS WILL TURN INTO THE C DRIVE AND IN MOST CASES XP WILL AS WELL. DON'T WORRY ABOUT THAT, STEPHEN, IF YOU'VE CREATED THAT PARTITION FIRST REGARDLESS OF THE LETTER IT'S STILL THE OUTSIDE. DOES THAT MAKE SENSE?

>> Stephen: YES, THANKS.

>> Leo: SO IS IT A BENEFIT? YEAH, I DO IT. UH, EVEN IF I HAVE A ONE DRIVE MACHINE. MORE OF A BENEFIT TO PUT IT ON THE SECOND DRIVE IF YOU HAVE ANOTHER DRIVE. ALL RIGHT?

>> Stephen: OKAY.

>> Leo: HEY, THANK YOU FOR THE CALL, I APPRECIATE IT. WHAT PART OF THE BAHAMAS YOU LIVE -- YOU LIVE IN NASSAU?

>> Stephen: YEAH, IT'S THE CAPITAL.

>> Leo: IT'S SO GREAT. THE BEACHES THERE INCREDIBLE. WE WENT -- HENRY AND I WENT AND WE PATTED -- WE PATTED DOLPHINS -- YOU GO OFF YOU TAKE A BOAT OFF TO A LITTLE ISLAND AND YOU SWIM WITH THE DOLPHINS. OH, IT WAS JUST AMAZING. WELL, I THANK YOU FOR YOUR CALL, I APPRECIATE IT.

>> Stephen: THANK YOU.

>> Leo: ALL RIGHT, TAKE CARE, BYE-BYE. WE GOT A PIN IN THE BAHAMAS. I SHOULD'VE ASKED HIM HOW HE SEEN THE SHOW.

>> Andy: YEAH, THAT'S TRUE.

>> Leo: I DIDN'T EVEN THINK OF THAT. HE MUST HAVE A CLEVER WAY OF DOING IT.

>> Leo: COMING UP DON'T LET YOUR NEW DIGITAL PICKS COLLECT E-DUST ANY LONGER, MAKE A MINI MOVIE. WE'LL BE BACK IN A BILL GATES MINUTE BUT FIRST LET'S MEET AMBER'S MOM AND HER ROOMMATE BECAUSE THEY'RE HERE IN STUDIO WITH US. WAVE NOW, Mrs. MACARTHUR. THERE'S JENNA HER ROOMMATE. ALL RIGHT, WE'LL BE BACK IN A BIT. YOU'RE IN TROUBLE NOW. (Background music: Instrumental) rcial break) (Theme playing)

>> Leo: IF ALL YOUR DIGITAL PHOTOS ARE DOING IS TAKING UP SPACE ON YOUR COMPUTER, WELL, IT'S TIME TO GIVE THEM A NEW HOME. IN JUST A FEW MINUTES ACCORDING TO AMBER ANYWAY YOU CAN ORGANIZE YOUR LATEST PICKS, ADD YOUR FAVOURITE TUNE AND SEND OFF A MINI MOVIE TO YOUR FRIENDS AND FAMILY. AMBER'S GOING TO HELP US DO IT WITH A PROGRAM -- DOES IT COME WITH WINDOWS?

>> Amber: NO, IT DOESN'T COME WITH WINDOWS BUT IT'S A FREE DOWNLOAD.

>> Leo: IT'S A FREE DOWNLOAD.

>> Amber: YEAH, IT'S A FREE DOWNLOAD. IT JUST CAME OUT PHOTO STORY THREE.

>> Leo: I'VE NEVER HEARD OF IT.

>> Amber: I KNOW IT'S ACTUALLY QUITE GOOD.

>> Leo: PHOTO STORY THREE, ALL RIGHT, LET'S SEE IT.

>> Amber: AND YOU CAN MAKE A LITTLE MOVIE. YOU CAN BURN IT ONTO A CD--

>> Leo: IS THIS MICROSOFT'S KIND OF I-PHOTO KILLER?

>> Amber: YEAH.

>> Leo: IS THAT THE IDEA?

>> Amber: YEAH, A LITTLE BIT.

>> Leo: OKAY.

>> Amber: I-PHOTO KILLER I HAVEN'T HEARD THAT TERM BUT YES, YOU'RE RIGHT.

>> Leo: RESPONSE TO I-PHOTO.

>> Amber: YEAH, RESPONSE. OKAY, SO YOU OPEN IT UP AND YOU JUST CLICK IMPORT PICTURES. WE'LL PICK A PICTURE HERE.

>> Leo: THAT'S VERY MUCH LIKE I-PHOTO.

>> Amber: YEAH, YOU IMPORT A PICTURE. LET'S PICK THIS PICTURE. UM, AND THEN YOU CAN IMPORT A BUNCH OF PICTURES AND THEN THEY ALL SHOW UP DOWN HERE LIKE A

>> Amber: SLIDESHOW AND THEN YOU CAN GO TO THE NEXT. YOU CAN ADD A TITLE.

>> Leo: WHY DON'T YOU ADD--

>> Amber: I HAVE A LITTLE--

>> Leo: YOU HAVE SOMETHING BETTER?

>> Amber: I HAVE SOMETHING BETTER, WE'RE JUST GONNA SHOW YOU HOW TO GET STARTED.

>> Amber: GO NEXT.

>> Leo: SO YOU CAN NAME EACH PICTURE.

>> Amber: YOU CAN NAME EACH PICTURE AND THEN YOU CAN ADD IN LITTLE NOTES HERE THAT ARE TO AID YOUR MEMORY AS YOU NARRATE THIS PICTURE. I THINK THAT'S KIND OF--

>> Leo: OH, YOU NARRATE IT?

>> Amber: I KNOW I THINK THAT'S KIND OF USELESS, ACTUALLY.

>> Leo: OH, OKAY.

>> Amber: AND THEN WE CAN GO TO NEXT AND YOU CAN SELECT MUSIC.

>> Leo: YEAH.

>> Amber: SO YOU CAN SELECT A SONG OUT OF YOUR LIBRARY OF MUSIC THAT'S IN WINDOWS MEDIA PLAYER WHICH IS REALLY COOL AND THEN YOU KEEP GOING NEXT AND YOU CAN ACTUALLY SAVE THIS STORY FOR PLAYBACK ON THE COMPUTER, SEND THE STORY IN AN EMAIL, UM, WHICH IS KIND OF NEAT, TOO. YOU CAN DO IT QUICKLY WITHIN FIVE MINUTES AND SENT IT BY EMAIL.

>> Leo: BUT THAT'S GONNA BE PRETTY BIG TO SEND BY EMAIL.

>> Amber: NO, IT'S COMPRESSED. IT'S ACTUALLY QUITE SMALL. THEY DO IT QUITE SMALL BECAUSE I HAD A FRIEND WHO ACTUALLY DID THIS AND SENT ME A PHOTO STORY THAT'S WHY I DECIDED TO DO IT.

>> Leo: THAT'S HOW YOU FOUND OUT ABOUT IT?

>> Amber: YEAH, THAT'S HOW I FOUND OUT ABOUT IT.

>> Leo: DID THE FRIEND WORK FOR MICROSOFT?

>> Amber: YES.

>> Leo: BY ANY CHANCE?

>> Amber: YEAH, NO, IT'S STILL A GOOD PROGRAM THOUGH. I HAD TO TEST IT OUT. OR YOU CAN SAVE IT FOR PLAYBACK--

>> Leo: YOU'RE A MAC USER SO IF YOU LIKE THIS THAT'S PRETTY GOOD.

>> Amber: IT'S PRETTY GOOD. SO UM, THERE'S ALL THESE DIFFERENT WAYS TO SAVE IT. WHAT WE'RE GONNA DO IS WE'RE NOT GONNA SAVE THAT VERSION.

>> Leo: THERE'S YOUR GREAT I- POD LOUNGE DESKTOP.

>> Amber: I KNOW. I LOVE THAT. SO THIS IS JUST GOING TO TAKE A COUPLE OF SECONDS TO LOAD UP.

>> Leo: SO THIS IS A MOVIE YOU MADE WITH THIS PROGRAM?

>> Amber: YES, IT IS. THIS IS A MOVIE THAT I MADE. IT'S ABOUT 30 SECONDS LONG AND LITERALLY IT TAKES ABOUT FIVE MINUTES TO ADD IN ALL THESE PHOTOS AND TO DO THIS PICK A SONG AND THEN YOU CAN PLAY IT.

>> Leo: LET'S HEAR IT. HERE'S AMBER'S SLIDESHOW.

>> Amber: YEAH, IT'S ACTUALLY ALL OF OURS. IT'S KIND OF A LIKE A TEAM CALL FOR HELP SLIDESHOW.

>> Leo: OKAY AND YOU'RE GOING TO PRESENT IT FULL SCREEN OR, I SEE.

>> Amber: YOU'RE GONNA STICK WITH THAT. (Playing "Help" by the Beatles)

>> Leo: OH, IT'S GOT TRANSITIONS.

>> Amber: YEAH, SO YOU CAN--

>> Leo: WERE THOSE ALL AUTOMATIC?

>> Amber: YEAH, YOU CAN ACTUALLY PICK HOW LONG YOU WANT THE TRANSITIONS TO BE WHICH IS KIND OF COOL, TOO.

>> Leo: THIS IS GREAT.

>> Amber: YEAH, SO YOU CAN PICK HOW YOU WANT THEM, HOW YOU WANT THE PHOTOS TO END.

>> Leo: THERE'S TACKY'S--

>> Amber: YEAH.

>> Leo: OH, THAT'S GREAT.

>> Amber: SO YOU CAN PICK WHICH WAY THE PHOTO GOES AND HOW MANY SECONDS IT STAY--

>> Leo: THAT WAS OUR HALLOWEEN EPISODE.

>> Amber: I KNOW. IT'S VERY FUN, ACTUALLY. AND IT REALLY ONLY TAKES A FEW MINUTES TO DO. I FOUND THAT ONLINE THAT LAST PHOTO.

>> Leo: YEAH. AW, THAT'S THE OLD CALL FOR HELP.

>> Amber: YES.

>> Leo: I LOVE THAT.

>> Amber: YEAH, IT'S REALLY COOL.

>> Leo: NOW HOW BIG IS THAT IF I WANTED TO EMAIL THAT?

>> Amber: UM, I'M NOT SURE HOW BIG THIS PARTICULAR FILE IS. HOLD ON A SECOND.

>> Leo: I'M CURIOUS BECAUSE IF IT'S UNDER A MEGABYTE--

>> Amber: YEAH. YEAH, IT'S THREE MEGS.

>> Leo: THREE MEGS. THAT'S ABOUT RIGHT BECAUSE IF YOU HAD ABOUT 20 PICTURES IN THERE SO THAT'S ABOUT RIGHT.

>> Amber: BUT AGAIN THIS WASN'T EVEN COMPRESSED FOR EMAIL OR ANYTHING LIKE THAT. THIS IS JUST--

>> Leo: OH.

>> Amber: YEAH, YOU CAN ACTUALLY COMPRESS IT SO IT'S A LOT SMALLER.

>> Leo: EVEN SMALLER?

>> Amber: THE ONLY THING I WILL SAY WHEN I DID GET MY FRIEND WHO SENT ME THE PHOTO STORY IT'S REALLY GRAINY SO IT'S NOT SO GOOD.

>> Leo: YES.

>> Amber: SO I WOULD RECOMMEND YOU KNOW, YOU COULD COMPRESS IT AND SEND IT BY EMAIL BUT IT'S BETTER IF YOU ACTUALLY BURN IT TO A CD AND MAIL IT TO SOMEONE MAYBE FOR THEIR BIRTHDAY OR SOMETHING LIKE THAT SO IT'S REALLY LIKE MAKING A LITTLE MOVIE.

>> Leo: NOWADAYS A THREE MEGABYTE EMAIL ISN'T EVEN THAT UNHEARD OF.

>> Amber: IT'S NOT THAT BIG.

>> Leo: YAHOO I THINK LET'S YOU DO I THINK 10 MEGABYTE ATTACHMENTS.

>> Amber: SO IT'S NOT THAT BAD.

>> Mikey: WOO-HOO!

>> Amber: SO IT'S A REALLY COOL LITTLE PROGRAM.

>> Leo: I SAID YAHOO HE GOES WOO-HOO!

>> Amber: I KNOW.

>> Leo: VERY LITERAL MINDED.

>> Amber: YEAH, SO IT'S JUST FUN.

>> Leo: WHAT'S IT CALLED AGAIN?

>> Amber: IT'S CALLED PHOTO STORY THREE.

>> Leo: PHOTO STORY THREE-- AND YOU HAVE A LINK TO DOWNLOAD IT ON THE WEBSITE?

>> Amber: YEAH, WE'RE GONNA PUT A LINK UP ON THE WEBSITE AT callforhelptv.com AND YOU CAN DOWNLOAD IT FROM MICROSOFT.

>> Leo: THAT'S AMAZING.

>> Amber: YEAH, IT'S FUN.

>> Leo: MICROSOFT'S KIND OF GETTING THE IDEA I THINK.

>> Amber: YEAH, THEY ARE. YOU KNOW, THEY'RE COPYING SOME OF THE THINGS US MAC PEOPLE DO. OOPS, I SHOULDN'T DO THAT.

>> Leo: FOR MORE ABOUT MAKING A MINI MOVIE CHECK OUT THE SHOW NOTES callforhelptv.com HAVE YOU GOT YOUR MOM A MAC YET?

>> Amber: SHE HAS ONE. SHE HAS AN E-MAC.

>> Leo: SEE, YOU'RE A GOOD DAUGHTER. NOW ONE MORE CHANCE WE'LL LET MOM TAKE THIS ONE. TO TAKE OUR DAILY QUIZ OUR QUESTION OF THE DAY: nk for boards)

>> Leo: RICHARD BRANSON'S, HE'S THE CHAIRMAN OF VIRGIN, MACAULAY CULKIN, THAT'S THE HOME ALONE KID OR THE INFAMOUS JOHN WILKES TOOTH. GO TO THE WEBSITE, GIVE US THE ANSWER. WE'LL TALK ABOUT IT WHEN CALL FOR HELP CONTINUES. (Background music: Instrumental) rcial break) (Theme playing)

>> Leo: BEFORE THE BREAK WE ASKED YOU WHO'S TOOTH WAS AUCTIONED ON EBAY AND I DO NOT KNOW THE ANSWER TO THIS BUT IT'S GOTTA BE ELVIS, RIGHT? WHO ELSE -- I MEAN, WHO WOULD WANT RICHARD BRANSON'S TOOTH OR HEAVEN FORBID MACAULAY CULKIN'S TOOTH. YES, ELVIS PRESLEY'S. WE DON'T KNOW WHERE THE TOOTH CAME FROM. WE DON'T WHERE IT WENT.

>> Leo: DO YOU KNOW, MIKEY, HOW MUCH IT WENT FOR?

>> Mikey: I KNOW THAT THE UM, STARTING BID WAS I THINK $100,000.

>> Leo: 100 THOU.

>> Mikey: I COULDN'T FIND OUT IT ENDED FOR BUT...

>> Leo: WHAT ARE YOU GONNA DO WITH ELVIS' TOOTH? WORSHIP IT? MAKE A SHRINE?

>> Andy: PUT IT UNDER YOUR PILLOW?

>> Leo: YEAH, MAYBE THE TOOTH FAIRY WILL GIVE YOU 101,000 AND YOU WOULD COME OUT AHEAD. LET'S GET ANOTHER CALL ON THE LINE.

>> Amber: ALL RIGHT, WE HAVE TREVOR FROM REGINA SASKATCHEWAN ON THE LINE.

>> Leo: HEY, TREVOR, HOW ARE YOU?

>> Trevor: GOOD, HOW ARE YOU DOING?

>> Leo: VERY WELL. WELCOME.

>> Trevor: THAT'S GOOD. THANK YOU. (Unclea

>> Leo: WHAT CAN I DO FOR YOU. I'M SO GLAD, YEAH.

>> Trevor: I'M JUST WONDERING I'VE BEEN USING WINDOWS NOW FOR QUITE A WHILE.

>> Leo: YES.

>> Trevor: BUT I'VE ALWAYS WANTED TO GET INTO LINUX.

>> Leo: OH, REALLY, OKAY.

>> Trevor: I KNOW THAT IT'S OBVIOUSLY SUPERIOR IN A LOT OF WAYS.

>> Leo: YES.

>> Trevor: (Unclea BUT I'M LOOKING FOR A STARTING POINT REALLY TO START OFF.

>> Leo: YEAH.

>> Trevor: LIKE WHAT'S GOOD VERSION TO START OFF WITH?

>> Leo: GREAT QUESTION, YEAH. LINUX IS A FREE OPERATING SYSTEM THAT'S ONE WAY IT'S SUPERIOR TO WINDOWS IT'S ABSOLUTELY FREE. WHAT IT REALLY IS IT WAS A CLONE OF BASICALLY OF UNIX WRITTEN BY A GRADUATE STUDENT IN FINLAND NAMED LINUS TORVALDS BACK IN 1991. HE WAS USING AN OPERATING SYSTEM CALLED MINUX WHICH WAS A MINI UNIX THAT A PROFESSOR OF HIS HAD WRITTEN AND HE KIND OF GOT FRUSTRATED WITH IT. HE SAID, YOU KNOW, THIS IS KIND OF CRAPPY. AS YOU MAY KNOW THE WINTERS ARE FAIRLY LONG IN FINLAND AND HE TOOK THE OPPORTUNITY TO WRITE HIS OWN OPERATING SYSTEM. NOW WHAT HE DID WHICH WAS VERY INTERESTING AND PRETTY INNOVATIVE FOR THE TIME HE GAVE IT AWAY, NOT ONLY GAVE AWAY BUT HE COMPILED YOU KNOW, BINARY THE PROGRAM BUT HE ACTUALLY GAVE AWAY THE SOURCE CODE, HOW HE WROTE IT AND UH, THAT WAS AMAZING AND PEOPLE COULD TAKE IT AND IMPROVE ON IT AND WHAT HAPPENED IS ABOUT THAT SAME TIME THE INTERNET STARTED TO TAKE OFF AND NOW THOUSANDS OF PEOPLE ALL OVER THE WORLD USE THE INTERNET TO WORK ON LINUX TO IMPROVE IT AND WE'VE COME QUITE A WAY DOWN THE ROAD. OF COURSE WE'RE USING MUCH LATER VERSION OF LINUX. IT'S GOT TO THE POINT NOW WHERE IT'S AS POWERFUL AS ANY OPERATING SYSTEM OUT THERE. ANOTHER INTERESTING THING, IT'S REALLY THREE CONVERGING TRENDS THAT MADE LINUX WHAT IT IS TODAY. SO YOU HAVE LINUS DOING THE KERNEL OR THE BASIC OPERATING SYSTEM, THE INTERNET HELPING BECAUSE PEOPLE ALL OVER THE WORLD CAN HELP HIM WORK WITH HIM, COLLABORATE ON IT, THE THIRD THING STARTED IN BOSTON WITH A GUY NAMED RICHARD STALLMAN WHO WAS ONE OF THE ORIGINAL HACKERS UH, MIT AND HE WAS A REAL GEEK AND HE

>> Leo: DIDN'T LIKE THE FACT THAT UNIX HAD AN EXPENSIVE LICENSE FEE AND HE DECIDED HE WAS GONNA START SOMETHING CALLED THE FREE SOFTWARE FOUNDATION AND WRITE ALL THESE APPLICATIONS THAT WERE TRADITIONAL ON UNIX, HE'D REWRITE THEM AND MAKE THEM OPEN SOURCE JUST AS LINUS DID THE SOURCE CODE FOR IT SO THAT PEOPLE COULD HAVE THESE APPLICATIONS AND RUN THEM WITHOUT HAVING TO BUY A VERY EXPENSIVE UH, UNIX LICENSE. WELL, YOU COMBINE ALL THESE PROGRAMS WRITTEN FROM THE FREE SOFTWARE FOUNDATION THEY SOMETIMES CALL THEM THE GNU UTILITIES OR THE GNU PROGRAMS. G-N-U. COMBINE THAT WITH FINALLY A KERNEL, AN OPERATING SYSTEM THAT THESE CAN RUN ON AND OF COURSE THE INTERNET FOR NOT ONLY NOW COLLABORATION BUT ALSO DISTRIBUTION AND NOW YOU HAVE WHAT WE KNOW IS LINUX WHICH IS REALLY SHOULD BE PROBABLY CALLED GNU LINUX AND THAT'S WHAT RICHARD STALLMAN SAYS IT SHOULDN'T BE JUST LINUX BECAUSE LINUS ONLY WROTE THE CORE OF IT, ALL AROUND IT ARE THESE THOUSANDS OF PROGRAMS. WHEN YOU BUNDLE AND INSTALL (Unclea THE CORE AND ALL THESE PROGRAMS TOGETHER INTO ONE BIG BALL THAT'S CALLED A LINUX DISTRIBUTION SO YOUR QUESTION REALLY IS WHICH DISTRIBUTION DO YOU LIKE?

>> Trevor: RIGHT.

>> Leo: THERE ARE MANY DIFFERENT COMPANIES THAT DO THESE. THERE'S UH, RED HAT, EVERYBODY KNOWS, SUSE WHICH IS MY CURRENT FAVOURITE. THERE ARE -- THERE'S ALSO KIND OF NON-COMMERCIAL COMPANIES LIKE SLACKWARE AND DEBIAN THAT SAY WE'RE NOT GONNA MAKE ANY MONEY, WE'RE NOT GONNA CHARGE ANY MONEY, WE'RE GONNA DO IT IN THE SPIRIT OF LINUX. RED HAT AND SUSE WHICH IS OWNED BY NOVELL THESE ARE COMMERCIAL ENTITIES TRYING TO MAKE MONEY ON IT. THAT'S THE OKAY, TOO. SO I USUALLY RECOMMEND SUSE BUT WHAT I WOULD RECOMMEND FOR A NEW LINUX USER IS NOT TO INSTALL LINUX BUT TO TRY BEFORE YOU BUY SO TO SPEAK BY GETTING WHAT THEY CALL A LIVE CD DISTRIBUTION OF IT. I'M GONNA SEND YOU TO A SITE CALLED linuxiso.org THIS IS A PLACE WHERE YOU CAN DOWNLOAD ALMOST ANY VERSION OF LINUX FOR FREE IN AN ISO THAT MEANS IT'S A FILE THAT YOU CAN THEN CREATE. IT'S AN IMAGE FILE YOU CAN THEN CREATE AND INSTALL A CD FROM AND YOU CAN SEE THESE ARE THE MOST POPULAR ONES HERE. I MENTIONED SUSE AND I MENTIONED FEDORA FROM RED HAT. HERE'S THE FULL RED HAT. RED HAT HAS TWO VERSIONS FEDORA AND RED HAT AND I MENTIONED SLACKWARE AND DEBIAN BUT THERE'S MANY OTHERS, TOO LIKE GENTOO WHICH A LOT OF PEOPLE LIKE, UH, VERY POPULAR AND KNOPPIX AND KNOPPIX IS THE ONE I'M GONNA RECOMMEND TO YOU FOR THE FIRST TIME USER AND I'LL TELL YOU WHY IT'S ONE OF THOSE

>> Leo: LIVE CD INSTALLATIONS WHICH MEANS YOU'LL DOWNLOAD THE ISO -- DO YOU HAVE A CD BURNER, TREVOR?

>> Trevor: YOU BETCHA.

>> Leo: HIGH SPEED CONNECTION?

>> Trevor: YEP.

>> Leo: BECAUSE THESE ARE BIG. YOU CAN SEE THE KNOPPIX DISK IS 700 MEGABYTES, OKAY.

>> Leo: YOU'LL DOWNLOAD THAT 700 MEGABYTE FILE AND YOU'LL BURN AN INSTALL DISK.

>> Trevor: OKAY.

>> Leo: BUT THEN THE BEAUTY OF IT IS YOU JUST PUT THE DISK IN THE CD PLAYER, YOU REBOOT AND IT LOADS, YOU DON'T HAVE TO INSTALL IT AND YOU CAN RUN IT AND THAT'S A GREAT WAY TO SEE IF YOU LIKE IT. SO BY THE WAY AFTER YOU'VE TRIED KNOPPIX WHICH IS DESIGNED TO DO THIS. IT WAS THE FIRST ONE TO DO IT, SUSE ALSO HAS A LIVE CD SO DOES FEDORA, SO DO MANY OF THESE. SO YOU LOOK FOR THE LIVE CD DISTRIBUTION AND THAT WAY YOU CAN TRY BEFORE YOU BUY. I THINK FOR A WINDOWS USER SUSE IS THE BEST CHOICE. AND THE REASON IS IT'S THE MOST LIKE WINDOWS. THE WAY IT INSTALLS IT'S VERY GOOD AT RECOGNIZING THE HARDWARE, IT'S VERY EASY TO USE, I THINK YOU'LL FIND THIS IS THE CLOSEST. NOW LINUX -- IT'S NOT GONNA BE EASY. IT'S A WHOLE NEW OPERATING SYSTEM. THERE ARE AREAS WHERE IT'S A LITTLE TRICKIER TO USE THAN WINDOWS IS, IT'S NOT DESIGNED FOR REAL PEOPLE. IT'S DESIGNED FOR GEEKS.

>> Trevor: RIGHT.

>> Leo: BUT THAT'S THE BENEFIT OF IT, YOU'RE GONNA LEARN A LOT.

>> Trevor: PERFECT.

>> Leo: YEAH.

>> Trevor: ARE THERE ANY GOOD BOOKS THAT ARE GEARED TO IT AS WELL THAT WOULD HELP?

>> Leo: THERE -- YOU KNOW, MORE AND MORE THERE ARE SOME VERY,

>> Leo: VERY GOOD BOOKS OUT THERE UM, I'M TRYING TO THINK OF WHAT ONE I WOULD RECOMMEND. IT KIND OF DEPENDS ON WHAT YOU'RE LOOKING FOR. UH, UH, I THINK THERE -- YOU KNOW--

>> Trevor: RIGHT NOW I JUST WANT A BASIC--

>> Leo: YOU WANT AN INTRODUCTION TO IT. YOU KNOW, BECAUSE A LOT OF THESE LINUX BOOKS ARE EVERYTHING YOU'D EVER WANNA KNOW ABOUT LINUX AND THAT'S PROBABLY NOT WHAT YOU WANT, RIGHT? BECAUSE THAT'S JUST A BIG THICK REFERENCE VOLUME.

>> Trevor: EVENTUALLY I WANNA RUN LIKE A FTP SERVER AND FURTHER DOWN THE LINE I WANNA RUN A WEB SERVER OFF IT.

>> Leo: THE BEAUTY OF LINUX IS WHEN YOU INSTALL IT, IT ASKS DO YOU WANT TO RUN THE FTP SERVER, YOU SAY YES. DO YOU WANNA RUN A WEB SERVER YES AND THAT'S IT. IT'S DONE, IT'S RUNNING BUT THEN YOU'RE GONNA WANNA LEARN FTP'S PRETTY STRAIGHT FORWARD BUT YOU WANNA LEARN ABOUT HOW A APACHE WORKS AND HOW TO CONFIGURE IT AND ALL THAT STUFF (Unclea UH, YOU KNOW, IF YOU'RE GOING FROM WINDOWS TO LINUX OUR REGULAR LINUX GUY MARCEL HAS A BOOK DESIGNED SPECIFICALLY FOR PEOPLE MOVING TO LINUX FROM WINDOWS IT'S CALLED MOVING TO LINUX. UH, AND IT'S A PRETTY GOOD BOOK. VERY BASIC BUT IT'S EASY ENOUGH TO UNDERSTAND. THERE IS ALSO A GOOD BOOK CALLED TEACH YOURSELF LINUX THAT IS KIND OF DESIGNED AROUND LEARNING IT. IT'S ONE OF THE BIG THICK ONES SO YOU'LL LEARN AND LEARN AND LEARN AND LEARN AND LEARN BUT IT CERTAINLY HAS EVERYTHING YOU NEED IN IT. UH, HERE'S -- THIS IS FOR BUSINESSPEOPLE BUT THIS IS ONE OF MARCEL'S BOOKS ALSO MOVING TO LINUX THE BUSINESS DESKTOP. THE NICE THING ABOUT MARCEL'S BOOK AND MAYBE THIS IS THE BEST SOLUTION OF ALL IS THEY COME WITH A LINUX DISK SO YOU CAN INSTALL LINUX FROM IT. WHICH IS KIND OF COOL. IN FACT, MANY OF THESE BOOKS DO NOWADAYS. UH, YOU KNOW, I'LL BE HONEST WITH YOU. I DON'T KNOW EXACTLY WHICH ONE I'D RECOMMEND.

>> Leo: I WOULD GO AND LOOK BECAUSE THEY'RE DIFFERENT DEPENDING ON YOUR NEEDS AND YOUR LEARNING STYLE AND THAT KIND OF THING. THESE ARE -- MARCEL DOES GOOD STUFF SO THIS IS CERTAINLY A GOOD BOOK, I WOULDN'T HESITATE TO RECOMMEND IT ANY OF HIS BOOKS.

>> Trevor: THERE'S SO MANY OUT THERE.

>> Leo: IT'S A LITTLE OVERWHELMING.

>> Trevor: YEAH.

>> Leo: YEAH, IT'S A LITTLE OVERWHELMING AND FRANKLY, A LOT OF -- I NEVER READ A BOOK ON LINUX.

>> Leo: A LOT OF THE MATERIAL THAT YOU WANT IS ONLINE. IT'S TRUE TO THE TRADITION OF LINUX OF BEING KIND OF THIS USER COMMUNITY, PEOPLE HAVE WRITTEN THEIR OWN DOCUMENTATION, YOU'RE GONNA READ A LOT OF THE HOW-TO's THAT'S WHAT THEY CALL THEM. THAT'S AT THE LINUX DOCUMENTATION PROJECT. IF YOU GO TO tldp.org THAT'S WHERE THE GRAND REPOSITORY OF LINUX INFORMATION IS. UH, INCLUDING ALL OF THE HOW- TO's. THEY HAVE SOME GOOD GUIDES, THERE ARE EVEN SOME BOOKS ON HERE UH, THAT YOU CAN READ WITHOUT BUYING ANYTHING.

>> Leo: SO THE WHOLE IDEA ABOUT LINUX IS DON'T PAY ANYTHING, RIGHT?

>> Trevor: NO, AND I LIKE THAT.

>> Leo: I DO, TOO. I DO, TOO. SO THIS IS -- THERE'S ALL SORTS OF STUFF ONLINE HERE THAT YOU CAN DO. I WISH YOU LUCK. I'LL TELL YOU WHAT ONCE YOU START VENTURING INTO THIS THIS

>> Leo: REALLY SEPARATES THE GEEKS FROM THE NON-GEEKS, THE MEN FROM THE BOYS, THE GIRLS FROM THE WOMEN BECAUSE IT IS A, IT IS CHALLENGING BUT THIS IS THE WAY YOU LEARN HOW A COMPUTER WORKS AND FRANKLY THE SKILLS YOU LEARN HERE ARE REALLY TRANSLATE WELL INTO THE BUSINESS MARKETPLACE. I MEAN, YOU'LL KNOW HOW TO NETWORK, YOU'LL KNOW HOW TO DO SECURITY, THERE'S SOME REALLY GOOD STUFF IN HERE. GOOD LUCK, TREVOR. STAY IN TOUCH, LET US KNOW HOW IT'S GOING, ALL RIGHT.

>> Trevor: SOUNDS GOOD, I WILL, THANKS FOR YOUR TIME.

>> Leo: TAKE CARE, MY PLEASURE. I'M GLAD TO KIND OF PROMOTE THIS BECAUSE I THINK LINUX IS REALLY GREAT. UH, IT'S FRANKLY THE WAY THE OPERATING SYSTEM SHOULD BE. I -- INCREASINGLY BELIEVING THAT NO ONE COMPANY SHOULD CONTROL THE OPERATING SYSTEM BECAUSE THAT'S TOO IMPORTANT BECAUSE IT'S LIKE CONTROLLING THE HIGHWAYS OR CONTROLLING THE SEAS. THAT SHOULD BE OPEN AND FREE TO EVERYBODY UH, IT'S THE APPLICATIONS CAN COME FROM INDIVIDUAL COMPANIES BUT I THINK THE OPERATING SYSTEM SHOULD BE SOMETHING THAT WE ALL CONTRIBUTE TO, WE ALL HAVE A PART OF THAT'S FREE, THAT'S OPEN THAT PEOPLE CAN DEVELOP AND IT'S NOT OWNED BY ANY ONE COMPANY THAT'S JUST TOO MUCH POWER AND LINUX FITS THE BILL PERFECTLY.

>> Leo: COMING UP, WE'RE GONNA SHOW YOU HOW TO FIND ALIENS WITH YOUR PC. ANDY GOES IN HUNT, IN SEARCH OF ALIENS AND OTHER THINGS THAT COULD MAKE A DIFFERENCE IN THE WORLD. YOU STAY RIGHT HERE. (Theme playing) rcial break) (Theme playing)

>> Leo: DO NOT ATTEMPT TO ADJUST YOUR DIAL. WE CONTROL THE HORIZONTAL. ERR! WE CONTROL THE VERTICAL. ERR! I'M SORRY I DID THAT. CAN WE START OVER, NEVER MIND. ALL RIGHT, IF YOU'RE FEELING GUILTY ABOUT GOOFING OFF WITH YOUR PC OR WITH ME THEN WE'VE GOT A WAY TO MAKE YOU FEEL BETTER ABOUT IT. WHILE YOU'RE BUSY WATCHING THIS SHOW YOUR IDLE COMPUTER CAN BE DOING GOOD DEEDS. AMAZING, MAKING THE WORLD A BETTER PLACE.

>> Andy: YEAH, IT'S COOL -- THERE'S ZILLIONS OF THESE PROJECTS OUT THERE. IT'S CALLED A DISTRIBUTING COMPUTING PROJECT.

>> Leo: RIGHT.

>> Andy: SO ESSENTIALLY THE IDEA IS THAT YOU TAKE YOUR COMPUTER AND YOU ADD IT TO A BUNCH OF OTHER COMPUTERS THAT ARE CONNECTED ACROSS THE INTERNET AND EACH ONE DOES A LITTLE PIECE OF WORK BUT COMBINED THEY'RE A SUPER COMPUTER.

>> Leo: YEAH, IT'S AMAZING.

>> Andy: IT IS.

>> Leo: AND A LOT -- EVERY ONE OF OUR COMPUTERS SPENDS A LOT OF ITS TIME, IF NOT ALL OF ITS TIME SITTING THERE WAITING.

>> Andy: AT NIGHT, SITTING THERE RUNNING A SCREENSAVER.

>> Leo: YOUR WORD PROCESSING IT'S SPENDING A LOT OF TIME GOING TYPE ANOTHER LETTER, PLEASE, I'M BORED TO TEARS. SO WHAT ARE WE GONNA DO WITH THIS THING? WHAT CAN WE DO?

>> Andy: WELL, I'VE GOT THREE DIFFERENT DISTRIBUTING COMPUTER PROJECTS UH, LOADED ON MY COMPUTER THEIR PROGRAMS. LET'S START WITH ONE UH, CALLED FIGHT AIDS AT HOME.

>> Leo: OKAY.

>> Andy: SO WHAT THIS IS, YOU GO TO THE WEBSITE AND YOU DOWNLOAD A PROGRAM ONTO YOUR COMPUTER.

>> Leo: A LITTLE CLIENT.

>> Andy: A LITTLE CLIENT AND IT CONNECTS TO THE INTERNET AND IT SUCKS DOWN LITTLE PIECES OF DATA.

>> Leo: IT SAYS GIVE ME SOME WORK TO DO.

>> Andy: YOU'RE RIGHT AND IN THIS PARTICULAR CASE WHAT THEY'RE DOING IS THEY'RE USING

>> Andy: COMPUTERS TO RESEARCH DRUG RESISTANCE. ONE OF THE BIG PROBLEMS IN AIDS IS THAT YOU DEVELOP A DRUG TO HELP FIGHT IT AND IT KIND OF GETS SMART AND GOES I CAN DEAL WITH THIS COMPOUND SO WHAT THEY'RE DOING ON THIS PROJECT IS BASICALLY DOING RESEARCH TO TRY AND FIND NEW DRUGS TO HELP CURE AIDS.

>> Leo: SO IF SOMETHING IS REALLY COMPUTATIONALLY INTENSIVE AND THE CHARITY OR THE RESEARCH GROUP DOESN'T HAVE THE UH, FUNDS TO BUY A SUPER COMPUTER THEY CAN GET YOU TO HELP THEM AND MAKE A SUPER COMPUTER IN EFFECT.

>> Andy: AND FEEL GOOD AT THE SAME TIME.

>> Leo: I LOVE THAT. FIGHT AIDS AT HOME -- THIS STARTED WITH SETI AT HOME, DIDN'T IT?

>> Andy: IT DID.

>> Leo: WASN'T THAT THE FIRST ONE?

>> Andy: AND THAT'S MY FAVOURITE ACTUALLY, THAT'S THE FIGHT ALIENS ANGLE.

>> Andy: SETI IS THE SEARCH FOR EXTRATERRESTRIAL INTELLIGENCE.

>> Leo: RIGHT.

>> Andy: SO THE IDEA IS YOU HAVE THESE MASSIVE TELESCOPES AROUND THE WORLD COLLECTING RADIO DATA--

>> Leo: TONS OF DATA.

>> Andy: NOISE FROM THE UNIVERSE AND THEY'RE LOOKING FOR PATTERNS, RIGHT? THEY'RE LOOKING FOR ALIENS GOING HEY, WE'RE HERE! WE'RE HERE.

>> Leo: RIGHT.

>> Andy: BUT OF COURSE YOU NEED HUGE AMOUNTS OF COMPUTERS TO SORT OF SORT THROUGH THAT DATA AND I QUITE LIKE THIS LITTLE ONE BECAUSE--

>> Leo: IT'S ALSO A SCREENSAVER.

>> Andy: IT'S A SCREENSAVER AS WELL SO YOU CAN ACTUALLY SET IT AS YOUR WINDOWS SCREENSAVER. AND AS YOU CAN SEE IT'S GOING THROUGH ALL THAT RADIO NOISE LOOKING FOR A PATTERN. THE COOL THING ABOUT THIS IS IF YOUR COMPUTER FINDS THE ALIEN SIGNAL--

>> Leo: YEAH?

>> Andy: YOU GET TO MEET THE ALIEN. ACTUALLY, YOU DON'T.

>> Leo: YOU GET A MILLION DOLLARS, YEAH, THAT'S THE TICKET.

>> Andy: BUT YOU CO-CREDITED ACTUALLY WHEN THEY DO FIND--

>> Leo: DO YOU?

>> Andy: THEY SAID THAT SO.

>> Leo: THERE WAS A GREAT APRIL FOOL'S PRANK YEARS AGO THAT WAS A SETI AT HOME CLIENT THAT ACTUALLY SAID YOU FOUND HIM! OH, MY GOD, THERE'S AN ALIEN! IT WAS VERY FUNNY. THIS ONE I'M NOT SO CRAZY ABOUT 'CAUSE I'D LIKE TO DO SOME GOOD DEEDS HERE.

>> Andy: RIGHT.

>> Leo: SO WHAT ELSE DO WE HAVE?

>> Andy: WELL, THIS ONE I KNOW IT'S NEAR AND DEAR TO YOUR HEART. IT'S CALLED FOLDING AT HOME.

>> Leo: OH, WE HAVE OUR OWN TEAM.

>> Andy: YOU HAVE YOUR OWN TEAM.

>> Leo: THIS IS GENETICS RESEARCH.

>> Andy: THIS IS ACTUALLY LOOKING AT PROTEINS AND WHAT PROTEINS DO IS LIKE THE BUILDING BLOCKS OF BIOLOGY.

>> Leo: RIGHT.

>> Andy: AND WHEN THESE PROTEINS DO THEIR WORK THEY FOLD AND WHEN THEY FOLD THINGS HAPPEN YOU KNOW, WITHIN YOUR BODY OR ACTUALLY WITHIN BIOLOGY ITSELF SO SO THEY DON'T UNDERSTAND ABOUT HOW MUCH THEY

>> Andy: FOLD SO AGAIN THIS IS ONE OF THE PROJECTS THAT IS TRYING TO EXAMINE THE FOLDING PROCESS.

>> Leo: (Unclea VERY INTENSIVE SO YOU ARE HELPING OUT.

>> Andy: SO THE FOLKS ON leoville.com HAVE GOT TOGETHER AND THEY'VE LAUNCHED leovillefolding.com THEY'RE ONE OF THE TEAMS.

>> Leo: WE'RE DOING WELL, TOO, I THINK WE'RE ONE OF THE TOP TEAMS.

>> Andy: YEAH, YOU'RE ONE OF THE TOP 13th OR 14th, SOMETHING LIKE THAT.

>> Leo: YES! BEATING THAT KEVIN ROSE. I DON'T KNOW IF HE HAS A TEAM.

>> Andy: SO IF YOU WANNA JOIN IN--

>> Leo: PLEASE JOIN MY TEAM.

>> Andy: AND THEN ENTER.

>> Leo: PLEASE. THERE'S A NUMBER. YOU NEED TO KNOW THE TEAM NUMBER HERE IT IS.

>> Andy: leovillefolding.com

>> Leo: LEOVILLE -- WE HAVE A WEBSITE?

>> Andy: YEAH.

>> Leo: leovillefolding.com I LOVE IT. WHO IS IT? I THINK DAN SET IT UP.

>> Andy: DAN, (Unclea RYAN AND DEREK ALL WORKING AWAY.

>> Leo: THAT IS SO FUNNY.

>> Andy: YEAH, SO THESE ARE GOODIES, MAKES YOU FEEL GOOD WHEN YOU GOOF OFF PLAYING VIDEOGAMES THEN YOU CAN DO GOOD THINGS WITH YOUR COMPUTER AS WELL.

>> Leo: THAT'S OUR NUMBER 35054 RIGHT THERE SO YOU'D ENTER THAT--

>> Andy: WHEN YOU DOWNLOAD THE PROGRAM.

>> Leo: 35054, PLEASE JOIN OUR TEAM SO WE CAN WIN OR YOU COULD TURN OFF THIS TV AND I'LL NEVER WIN ANOTHER PRIZE. THAT'S FUN. WHAT ARE YOU -- MIKEY DOES SETI, RIGHT? WE KNOW THIS 'CAUSE ONE DAY I CAME IN HERE AND THERE WAS SETI RUNNING ON ALL THE COMPUTERS.

>> Mikey: IT WAS A TEST, LEO.

>> Leo: IT WAS A TEST.

>> Mikey: IT WAS A TEST TO MAKE SURE IT WORKED PROPERLY.

>> Leo: YEAH, DO YOU RUN ANY OF THESE YOURSELF? DO YOU DO ONE OF THEM.

>> Andy: I'VE DONE SETI FOR A LONG, LONG TIME.

>> Leo: SETI.

>> Andy: YEAH, I'M ACTUALLY A MEMBER OF SETI. I ACTUALLY DONATE TO THEM AND I WANNA FIND ALIENS.

>> Leo: SUCKER, THERE'S NO ALIENS. WHAT ARE THEY GONNA SAY? WHAT IF WE FIND THEM AND THEY'RE GIANT BUGS AND THEY WANNA EAT YOU?

>> Andy: WELL, YOU KNOW, THAT WOULD BE KIND OF FUN.

>> Leo: IF YOU WANNA DO THIS YOURSELF WE'VE GOT WEB ADDRESSES FOR AT LEAST THREE OF THEM MAYBE MANY MORE ACTUALLY.

>> Andy: ACTUALLY, AND ON THE WEBSITE I WILL ACTUALLY PUT A LINK -- THERE'S A ZILLION--

>> Leo: THERE'S A MILLION OF THEM.

>> Andy: SO I'LL PUT A LINK WHERE YOU CAN FIND MORE.

>> Leo: callforhelptv.com WE'LL BE RIGHT BACK WITH A FINAL WORD RIGHT AFTER THIS.

>> Leo: YOU THINK WE'RE GONNA FIND ALIENS?

>> Andy: YEAH, OF COURSE WE ARE.

>> Leo: YEAH, SURE. TAKE ME TO YOUR LEADER.

>> Leo: THERE'S NO ALIENS.

>> Leo: OBSESSIVE. WELCOME BACK TO CALL FOR HELP. WE JUST GOT A LITTLE BIT OF TIME LEFT BUT AMBER WANTED TO SHOW US THE LATEST AND GREATEST DANCE CRAZE IT'S CALLED, WHAT IS IT CALLED?

>> Amber: I THINK IT'S CALLED SOMETHING LIKE THE GAMBLE.

>> Leo: THE GAMBLE?

>> Amber: THE GAMBLE.

>> Leo: LET'S SEE IT.

>> Amber: I THINK IT GOES LIKE THIS. I THINK WE CAN ALL DO IT.

>> Leo: THAT'S KEN GAMBLE OUR TECHNICAL DIRECTOR AND UH...

>> Leo: ANY MINUTE NOW HE'S GONNA PULL THE PLUG ON THIS SHOW.

>> Amber: I KNOW, I KNOW.

>> Leo: WE BETTER WRAP IT UP. THAT'S FUNNY. DID YOU DO THAT?

>> Amber: NO, IT'S ON HIS WEBSITE, ACTUALLY.

>> Leo: THAT'S HIS WEBSITE?

>> Amber: YEAH, IT'S PART OF IT.

>> Leo: ACTUALLY, SOMEWHERE, I FORGOT I HAVE THE GAMBLE KIDS SAYING CALL FOR HELP BUT WE'LL DO THAT IN THE NEXT SHOW I'M SORRY, WE DIDN'T GET TO THAT. WE ARE OUT OF TIME TODAY THAT'S ALL THERE IS TO IT BUT I DO THANK YOU GUYS YOU'RE THE GREATEST.

>> Amber: THANK YOU.

>> Leo: LOVE WORKING WITH YOU.

>> Andy: THANKS.

>> Leo: LOVE IT THAT YOU WATCH EVERYDAY AND I HOPE YOU DO WATCH EVERYDAY MAKE SURE YOU GO TO THE WEBSITE callforhelptv.com

>> Leo: AND WHILE YOU'RE THERE CLICK THE LINK TO ASK A QUESTION THAT'S HOW YOU GET ON THE SHOW RIGHT THERE ON THE LEFT, IT SAYS ASK A QUESTION. FILL OUT THAT FORM THAT INFORMATION WE NEED TO HELP YOU BUT PLEASE DO IT BECAUSE THAT'S WHAT MAKES THIS SHOW WORK. WE'RE ALL GONNA GAMBLE OUT NOW. REMEMBER IF YOU'VE GOT A PROBLEM WITH YOUR PERSONAL CONFUSER DON'T WHINE, DON'T MOAN, DON'T YELL, JUST CALL FOR HELP. GAMBLE, EVERYBODY. SEE YOU LATER, BYE-BYE. CLOSED CAPTIONING PERFORMED BY: BROADCAST CAPTIONING & CONSULTING SERVICES INC. www.closedcaptioning.com